Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Rapid City for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.4
286 reviews
5 stars
134
4 stars
32
3 stars
19
2 stars
18
1 star
83
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report rude and unprofessional behavior.
Wait Times
Many customers experienced long wait times, often exceeding an hour, leading to frustration.
Staff Knowledge
While some employees are noted for their helpfulness and knowledge, others are criticized for being untrained and lacking problem-solving skills.
Store Experience
Several reviews mention a lack of organization and understaffing, contributing to poor overall experiences.
Product Availability
Customers reported limited device availability and issues with product setup and service.
- JMJamie Muth4 days ago5.0I had excellent service at this store. Everyone was welcoming and prompt with getting my situation handled and resolved. It was refreshing since the previous night I stopped at another location and received the complete opposite. Highly recommend if you need something taken care of you stop down to this location!
- MIMark IngallsOct 23, 20254.0Went in because son dropped phone and cracked the back. Received many options for fixing/replacing w/o high pressure to upgrade.
- LCLW “Uncle Cy” CampbellOct 22, 20252.0Typical, not very helpful
- S1Sandano 1316Oct 17, 20255.0Easygoing, all employees had a hustle to get everyone taken care of. They are all good but like Angie is the best!
- CGcorey “Hambone” gavinJul 8, 20255.0Very helpful staff
Frequently Asked Questions About Verizon
What products and brands can I find at the Verizon store in Rapid City?
The Verizon store offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, and devices from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What are the store hours for the Verizon location in Rapid City?
The Verizon store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Can I schedule an appointment before visiting the Verizon store?
Yes, you can schedule an in-store appointment online or via the My Verizon app.
What delivery and pickup options does the Verizon store offer?
Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas for your convenience.
What types of services are available at the Verizon store?
Verizon provides mobile plans, wireless Internet plans, voice plans, and sells business cell phones, mobile hotspots, tablets, and laptops.
What payment methods are accepted at the Verizon Rapid City store?
The store accepts debit cards, mobile NFC payments, and paychecks; it does not require cash only.
Where is the Verizon store located in Rapid City?
The Verizon store is located at 1612 Eglin Street, Suite 300, Rapid City, SD 57701, USA.
What nearby places should I visit before or after my trip to the Verizon store?
You can enjoy treats at Nothing Bundt Cakes, relax at Classic Nails or Cost Cutters salons, or visit Pearle Vision for eyewear needs nearby.
Are there dining options near the Verizon store in Rapid City?
Yes, nearby dining includes Tropical Smoothie Cafe for smoothies and light meals, HuHot Mongolian Grill for Asian cuisine, LongHorn Steakhouse for steak, and Old Chicago for pizza and bar.
What can I do in the Rushmore Crossing shopping center near the Verizon store?
Rushmore Crossing offers multiple shopping options including GameStop for games and electronics, Michaels for crafts, and Men’s Wearhouse and Shoe Carnival for clothing and shoes.