Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Rapid City, SD. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
304 reviews
5 stars
249
4 stars
19
3 stars3
2 stars4
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees going above and beyond.
Staffing Issues
Several reviews highlighted long wait times and inadequate staffing, leading to frustration among customers.
Mixed Experiences
While many customers had positive experiences, others reported serious issues with service quality and management, including complaints about incompetence and fraud.
Store Operations
Customers expressed dissatisfaction with the store's operational hours and appointment management, noting that staff were often unavailable.
- SMSarah MadsenDec 27, 20255.0Highly recommend Juan S!!!
- FMFleta MartinezNov 29, 20255.0Great help!
- LSLiz SchuldtNov 24, 20255.0The staff were professional and answered my questions. I appreciated the service.
- KKKrejciNov 14, 20255.0Recommend this place for all your needs. Walked in about billing issues and Juan got me a free upgrade and few other items and still lowered my bill.
- CWCraig WaltersSep 30, 20254.0Just took a long time to add my mom to our plan.
Frequently Asked Questions About Verizon
What is Victra and what services does it offer at the Verizon Authorized Retailer in Rapid City, SD?
Victra is a Verizon Authorized Retailer offering a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection with knowledgeable store consultants.
What brands can I find at the Victra Verizon store in Rapid City?
The store carries top brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, Casemate, Otterbox, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista.
What are the operating hours for the Victra Verizon store at 36 Stumer Rd in Rapid City?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturdays from 10:00 AM to 7:00 PM, and Sundays from 12:00 PM to 6:00 PM.
Does the Victra Verizon store offer in-store pickup for orders?
Yes, Victra offers in-store pickup services for orders placed online or through their app.
What payment methods are accepted at the Victra Verizon store in Rapid City?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Is there free Wi-Fi available at the Victra Verizon store?
Yes, the store provides free Wi-Fi for customers.
Are there any nearby places where I can grab a meal before or after visiting Victra Verizon on Stumer Rd?
Nearby dining options include Jimmy John's and Subway sandwich shops, perfect for a quick meal before or after your visit.
Can I visit other stores or services close to the Victra Verizon location for convenience?
Yes, nearby you can find Dollar Tree for discount shopping, GNC Live Well for supplements, and Sally Beauty for beauty products.
What are some beauty and personal care places near Victra Verizon on Stumer Rd?
Nearby beauty salons and spas include Great Clips, Amazing Lash Studio, SMARTSTYLE, and A Perfect 10 Nail & Beauty Bar.
How can I contact the Victra Verizon store in Rapid City for more information?
You can call the store at +1 605-858-6750 or email Info@victra.com for inquiries.