With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Rapid City store today.
The past two times that I needed help with cricket I drove 4 hours to the Black Hills just so I could see William. He has the best customer service I have ever experienced, he addresses the situation listens to what needs to be handled and he answered and got like 20 things done for me. I live closer to Bismarck but the crickets places there are absolutely horrible if I could give them a zero star I would Williams amazing this store five star He's been the only one I've dealt with at this location so I hope all the other customer service representatives are just as amazing as him so you can have the experience that I did.
TR
Tom Billing (Romans12:2)
Oct 2, 2025
5.0
We were out in the Hills on vacation and had a sim card go bad on us. Austin was able to fix the issue quickly while simultaneously helping another customer setup a new phone. We are grateful for his help, knowledge, and speedy service!
MR
Marcie Reynolds
Sep 17, 2025
1.0
Don't order a new phone online they will send you a used phone with cracked screen saver on it. Do yourself a favor go to a store for new phones.
JC
Judy Clarin
Jun 30, 2025
5.0
On Sunday 6/30, we had good service at both the St Patrick location and the Omaha location. The First Gentleman on St Patrick street called the Omaha branch to see if they had the phone that I wanted. We then went to the Omaha branch. William was very helpful and kind. I am not a tech savvy person but he never once made me feel stupid or uncomfortable! He answered my questions and guided us as to what he felt would work best. It took quite awhile because I had trouble with my Apple ID but he never once acted like we were an inconvenience to him.
I was impressed and appreciative the good customer service!!
Frequently Asked Questions About Cricket Wireless Authorized Retailer
What types of cell phone plans does Cricket Wireless Authorized Retailer offer?
Cricket offers customizable cell phone plans with unlimited talk, text, and data, all without an annual contract.
Where is Cricket Wireless Authorized Retailer located in Rapid City?
The store is located at 1109 W Omaha St Ste E, Rapid City, SD 57701.
What are the store hours for Cricket Wireless Authorized Retailer?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 5:00 PM, and Sunday from 12:00 PM to 4:00 PM.
Does Cricket Wireless Authorized Retailer require an annual contract for their plans?
No, Cricket's cell phone plans come with no annual contract.
How can I contact Cricket Wireless Authorized Retailer by phone?
You can reach them at +1 605-791-1924.
What is the timezone of the Cricket Wireless Authorized Retailer in Rapid City?
The store is in the America/Denver timezone.
Are there any beauty salons nearby Cricket Wireless Authorized Retailer?
Yes, Pro Nails and A Perfect 10 Nail & Beauty Bar are beauty salons located nearby, perfect for customers wanting to combine a phone visit with a beauty treatment.
What nearby dining options are available near Cricket Wireless Authorized Retailer?
Ichiban, a sushi and Japanese restaurant, is nearby and a great spot to enjoy a meal before or after visiting the store.
Can customers find entertainment options near Cricket Wireless Authorized Retailer?
Yes, Happy Jacks offers casino and arcade amusement and is nearby, providing entertainment options for visitors to the area.
Is there a convenient place to refuel or shop near Cricket Wireless Authorized Retailer?
Common Cents Store, a gas station, convenience, and grocery store, as well as Exxon gas stations, are located nearby for your convenience.