Brand Certified
Best Buy
4.0(2428 reviews)
Certified by Best Buy • Mar 01, 2026
Business Details
2320 N Haines Ave, Rapid City, SD
57701, United States
Certified by Best Buy • Mar 01, 2026
(605) 341-8220
Certified by Best Buy • Mar 01, 2026
https://stores.bestbuy.com/sd/rapid-city/2320-n-haines-ave-861.html/?ref=NS&loc=ns100
Certified by Best Buy • Mar 01, 2026
About
Certified by Best Buy • Mar 01, 2026
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Best Buy • Mar 01, 2026
Hours
Certified by Best Buy • Mar 01, 2026
Reviews
4.0
2,428 reviews
5 stars
1,230
4 stars
583
3 stars
283
2 stars
110
1 star
222
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful and knowledgeable staff while others report poor experiences and long wait times for assistance.
Product Availability
Customers expressed frustration over limited inventory and stock issues, particularly with online orders and delivery.
Store Experience
The store environment received positive remarks for cleanliness and organization, but some customers noted a lack of staff engagement and assistance.
Geek Squad
The Geek Squad received both praise for their helpfulness and criticism for being understaffed and unresponsive at times.
- FMFred Milliken3 days ago3.0Customer service has really gone downhill lately.
- TTTodd Tysdal4 days ago3.0My experience was mediocre. Not good and not bad either
- LJLynster Jaymes4 days ago1.0If your not white, you need to remove your cap inside this store! I was the only one who was asked to remove my cap. Ask the staff why because there's a lot of customers who are wearing caps, she replied, " They are ok!" and she left. Some staff here are freaking racists!!! Management doesnt really do a great job trainng their personnel. Was suppose to buy a laptop but I just have to buy somewhere else. I cannot support this kind of business that already accuse you a thief on your 1st step at the store. Poor customer service!
- ASAustin SlackFeb 24, 20265.0I had an issue with my Ray-Ban Metas, I stopped in today and was warmly greeted by more than one team member. Kellie found me at the Geek Squad desk and I explained the issue I was having, after empathizing since she also shared that she has Ray-Ban Metas and that I'm traveling to Paris soon and would like to be able to utilize all the amazing features they offer, she highlighted that because of my Best Buy Plus membership she could process an exchange same day with another pair that was in stock. The entire experience was not only seamless, it was efficient, and I felt treated like a truly valued customer. Kellie, and the rest of the team at this Rapid City store work well together to ensure each customer interaction is pointed, valuable, and with kind purpose. I absolutely believe if more retail stores adopted the same level of customer service that this Best Buy location operates with there would be a resurgence of in store shopping. You've got a great team, I'll be shopping for a new refrigerator very soon and I know where I'll be stopping first!
- SBSophia Bull BearFeb 15, 20265.0Every electronic you didn't know you needed!
Frequently Asked Questions About Best Buy
What products can I find at Best Buy in Rapid City?
You can shop TVs, computers, appliances, and more at Best Buy in Rapid City.
What are Best Buy Rapid City's store hours?
Best Buy Rapid City is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Rapid City offer same day pickup?
Yes, Best Buy Rapid City offers same day pickup services.
Are there repair services available at Best Buy Rapid City?
Yes, Best Buy Rapid City provides service and repair support through Geek Squad.
Can I pay with debit cards at Best Buy Rapid City?
Yes, Best Buy Rapid City accepts debit card payments along with other payment options.
Is curbside pickup available at Best Buy Rapid City?
No, Best Buy Rapid City does not currently offer curbside pickup.
Are there any nearby food options near Best Buy Rapid City?
Yes, you can find Hardee's and IHOP nearby for fast food, breakfast, and American restaurant options before or after your visit to Best Buy.
What automotive services are located near Best Buy Rapid City?
Tires Plus offers tire and automotive repair services near Best Buy Rapid City, convenient if you need vehicle assistance while shopping.
Are there craft and fabric stores near Best Buy Rapid City?
Yes, JOANN Fabric and Crafts and JOANN Fabric and Craft Stores are nearby, a perfect stop if you enjoy arts and crafts along with your electronics shopping.
Where can I get expert tech support for my electronics near Best Buy Rapid City?
Geek Squad is located nearby Best Buy Rapid City, providing expert tech support including TV mounting and computer repairs.
Brand Certified Facts from Best Buy
Best Buy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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