Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
2,416 reviews
5 stars
1,223
4 stars
580
3 stars
282
2 stars
110
1 star
221
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported long wait times and poor assistance.
Inventory Issues
Many customers expressed frustration over limited inventory and stock availability, leading to disappointment when items were not found.
Geek Squad Performance
The Geek Squad received positive remarks for their assistance and technical support, although some customers had negative experiences with service delays.
Delivery Problems
Numerous reviews highlighted significant issues with delivery services, including missed appointments and poor communication regarding delivery status.
- BHB Henderson5 days ago4.0Employees always helpfull, kind& respectfull.
- SMSteve Miller5 days ago1.0Store manger signed me up for a credit card saying I would get a 100 dollar credit. Never received credit.
- KKK KJan 4, 20261.0Recently purchased an item and called the store for help. Called 6 times, on hold for over a half hour and could never get through. Had to physically return to the store. Was told by a manager they only respond to emails. This is the dumbest policy I've ever encountered. if it was explained at time of purchase we would've gone elsewhere. Small wonder for all the 1 star reviews.
- CGCarol GreeneDec 31, 20255.0Very courteous and resolved my issue to my satisfaction.
- MMMaggie MillerDec 15, 20255.0Garrett and Logan! Y’all were amazing! Thank you so much for doing everything to find the controller I was looking for! Had such a great experience! 10/10 workers who bring a smile to the table! Thank you again!!
Frequently Asked Questions About Best Buy
What products can I find at Best Buy in Rapid City?
You can shop TVs, computers, appliances, and more at Best Buy in Rapid City.
What are Best Buy Rapid City's store hours?
Best Buy Rapid City is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Rapid City offer same day pickup?
Yes, Best Buy Rapid City offers same day pickup services.
Are there repair services available at Best Buy Rapid City?
Yes, Best Buy Rapid City provides service and repair support through Geek Squad.
Can I pay with debit cards at Best Buy Rapid City?
Yes, Best Buy Rapid City accepts debit card payments along with other payment options.
Is curbside pickup available at Best Buy Rapid City?
No, Best Buy Rapid City does not currently offer curbside pickup.
Are there any nearby food options near Best Buy Rapid City?
Yes, you can find Hardee's and IHOP nearby for fast food, breakfast, and American restaurant options before or after your visit to Best Buy.
What automotive services are located near Best Buy Rapid City?
Tires Plus offers tire and automotive repair services near Best Buy Rapid City, convenient if you need vehicle assistance while shopping.
Are there craft and fabric stores near Best Buy Rapid City?
Yes, JOANN Fabric and Crafts and JOANN Fabric and Craft Stores are nearby, a perfect stop if you enjoy arts and crafts along with your electronics shopping.
Where can I get expert tech support for my electronics near Best Buy Rapid City?
Geek Squad is located nearby Best Buy Rapid City, providing expert tech support including TV mounting and computer repairs.