Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
2,402 reviews
5 stars
1,214
4 stars
579
3 stars
281
2 stars
110
1 star
218
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised helpful staff while others reported long wait times and unresponsive employees.
Product Availability
Frequent complaints about limited inventory and stock issues, leading to customer frustration.
Geek Squad Performance
Generally positive feedback on Geek Squad assistance, with many customers highlighting knowledgeable and helpful staff.
Store Environment
Some customers noted a clean and organized store, while others mentioned a lack of staff engagement and support.
Delivery Issues
Numerous complaints regarding delivery delays and poor communication about order status.
- EMElias V. MorenoNov 15, 20254.0Great Place
- SRScott RussellNov 15, 20255.0Great experience with the Pokemon release today for Phantasmal Flames! Orderly and focused on customer service. Front end manager leads his team well. Great job Mely, Nick and Nick. Catch y'all next time.
- SRSherenna “Ren” RobisonNov 1, 20253.0I’ve come to this Best Buy a lot considering I used to work here years ago. But frankly it’s gone down hill. The last time I went I placed an order for pick up and was told to wait in a huge line. Order pick up takes priority. That’s why I wanted to just pick it up.
- JBJames BarnesOct 22, 20251.0Will not order online again impossible to get any help done
- ABA BOct 14, 20251.0Visited this location to purchase a laptop, entered the store and was looking a several laptops. No one came to great me, asked if I needed any assistance. At one time I flagged down an employee who said they would return, and never did. After nearly 30 minutes waiting I left and am looking for another business willing to assist me.
Frequently Asked Questions About Best Buy
What products can I find at Best Buy in Rapid City?
You can shop TVs, computers, appliances, and more at Best Buy in Rapid City.
What are Best Buy Rapid City's store hours?
Best Buy Rapid City is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Rapid City offer same day pickup?
Yes, Best Buy Rapid City offers same day pickup services.
Are there repair services available at Best Buy Rapid City?
Yes, Best Buy Rapid City provides service and repair support through Geek Squad.
Can I pay with debit cards at Best Buy Rapid City?
Yes, Best Buy Rapid City accepts debit card payments along with other payment options.
Is curbside pickup available at Best Buy Rapid City?
No, Best Buy Rapid City does not currently offer curbside pickup.
Are there any nearby food options near Best Buy Rapid City?
Yes, you can find Hardee's and IHOP nearby for fast food, breakfast, and American restaurant options before or after your visit to Best Buy.
What automotive services are located near Best Buy Rapid City?
Tires Plus offers tire and automotive repair services near Best Buy Rapid City, convenient if you need vehicle assistance while shopping.
Are there craft and fabric stores near Best Buy Rapid City?
Yes, JOANN Fabric and Crafts and JOANN Fabric and Craft Stores are nearby, a perfect stop if you enjoy arts and crafts along with your electronics shopping.
Where can I get expert tech support for my electronics near Best Buy Rapid City?
Geek Squad is located nearby Best Buy Rapid City, providing expert tech support including TV mounting and computer repairs.