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Victra is your local Verizon Authorized Retailer in Brookings, SD. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Absolutely the worst experience ever, we had an consumers account and went in to upgrade our phones, was looking into getting wifi for our business and the lady and manager convinced to change to a Business account it would only go from $340 to $379 per month wich is affordable right? Well not so easy spent 3 days in a row more than 3 hours between this store and Brandon SD store to switch over to a Business account like they wanted. My account was debited by $954.13! 2 weeks earlier than we normally pay mind you. When I saw that my account was incorrect I immediately notified them and asked them to correct it. They promised but never did! Then stated it was for 2 months. I asked them to correct it and to please not take double because it's not affordable. If I knew it was going to be that much I would have said no! They bullied us basically into a huge account we can't afford! Now my new account is $577.83 does that sound like $379????? I kept going back kept texting. Literally begging nicely for them to fix it and correct it but nothing. They will send 1 text then nothing for weeks. We have been loyal customers for 6 years. I am so disappointed to know this is how customers are treated. Verizon is for sure loosing customers now.
MA
Marilyn Anderson
May 31, 2025
5.0
Devin was extremely helpful, answered all our questions, gave us input for what might work best for us.
What types of products can I find at the Verizon store in Brookings, SD?
The store offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, and Google.
What are the Verizon store hours in Brookings, SD?
The store is open Monday through Friday from 10:00 AM to 7:00 PM, Saturdays from 10:00 AM to 5:00 PM, and Sundays from 12:00 PM to 6:00 PM.
Does the Verizon store in Brookings offer in-store pickup service?
Yes, the store provides in-store pickup for orders.
What payment methods are accepted at this Verizon store?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Can I recycle my old electronics at the Verizon store in Brookings?
Yes, the store offers electronics recycling services.
Is the Verizon store in Brookings welcoming to LGBTQ+ customers?
Yes, the store welcomes LGBTQ+ customers and strives to create a positive experience for all guests.
Where is the Verizon store located in Brookings, SD?
It is located at 964 22nd Ave S, Suite 900, Brookings, SD 57006.
What nearby attractions can I visit before or after shopping at the Verizon store?
You can visit Dakota Nature Park, just nearby for outdoor relaxation, or shop at University Mall Office which features various retailers including jewelry stores.
Are there other electronics or mobile phone stores near the Verizon store in Brookings?
Yes, nearby you can find Victra — Verizon Authorized Retailer and another Verizon mobile phone store for additional wireless device options.
What convenient nearby services are close to the Verizon store for customers' needs?
Nearby services include Vision Care Associates for optometry needs, Brookings Chiropractic Center for health, and South Dakota DMV Now Kiosk for motor vehicle services, making it convenient to run multiple errands.