Verizon

4.7
105 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Brookings, SD. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
964 22nd Ave S, Brookings, SD
57006, United States

Hours

Reviews

4.7
105 reviews
5 stars
89
4 stars
8
3 stars
3
2 stars
0
1 star
5
  • RB
    Rhonda Bitker
    Nov 18, 2025
    5.0
    Associate was incredibly helpful.
  • WC
    Walt Collier
    Nov 15, 2025
    3.0
    I found service after my purchase was awful!!!!!
  • DS
    Debbie Skorbinski
    Sep 24, 2025
    1.0
    Absolutely the worst experience ever, we had an consumers account and went in to upgrade our phones, was looking into getting wifi for our business and the lady and manager convinced to change to a Business account it would only go from $340 to $379 per month wich is affordable right? Well not so easy spent 3 days in a row more than 3 hours between this store and Brandon SD store to switch over to a Business account like they wanted. My account was debited by $954.13! 2 weeks earlier than we normally pay mind you. When I saw that my account was incorrect I immediately notified them and asked them to correct it. They promised but never did! Then stated it was for 2 months. I asked them to correct it and to please not take double because it's not affordable. If I knew it was going to be that much I would have said no! They bullied us basically into a huge account we can't afford! Now my new account is $577.83 does that sound like $379????? I kept going back kept texting. Literally begging nicely for them to fix it and correct it but nothing. They will send 1 text then nothing for weeks. We have been loyal customers for 6 years. I am so disappointed to know this is how customers are treated. Verizon is for sure loosing customers now.
  • JK
    Joshua Koehne
    Apr 23, 2025
    5.0
    Staff was helpful and knowledgeable! One of the associates even helped my mom with getting her contacts to show up on her car screen while connected via Bluetooth! Service went above and beyond!
  • CB
    Chad Bonde
    Dec 5, 2022
    5.0
    Parker was an outstanding sales associate and made the whole experience an absolute pleasure.

Frequently Asked Questions About Verizon

What types of products can I find at the Verizon store in Brookings, SD?

The store offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, and Google.

What are the Verizon store hours in Brookings, SD?

The store is open Monday through Friday from 10:00 AM to 7:00 PM, Saturdays from 10:00 AM to 5:00 PM, and Sundays from 12:00 PM to 6:00 PM.