Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is West Columbia’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep West Columbia connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
River consistently received praise for his exceptional customer service, with many customers highlighting his patience, knowledge, and willingness to help.
Staff Behavior
Several reviews noted negative experiences with staff behavior, particularly mentioning rudeness and condescension from certain employees, including the store manager.
Sales Experience
Customers reported mixed experiences with the sales process, with some feeling pressured to add services or products, while others appreciated the helpfulness in finding the best deals.
Store Environment
The store environment received mixed feedback, with some customers enjoying a friendly atmosphere while others reported feeling ignored or disrespected.
JS
JAYY SHERMAN
Jan 24, 2026
5.0
Eric was a huge help in helping me get an iPhone for my mother, and Ipad for my school use. He guided me through all of the promos and advice when it came to using my money wisely. He didn't just try to sell me a phone and get me out of the store, as every other salesperson does. Eric actually took the time to compare rates and the cost of what my bill would be monthly. Eric answered every question that I had, as this is my first time having my own line. He acknowledged that I was a student at the UofSC and applied a discount. Eric is a great salesman! Thank you!
KT
Katie Teper
Jan 12, 2026
5.0
River was outstanding. I went in to upgrade my phone--a chore I was dreading. But River made the entire experience smooth and easy, not only taking charge of all of the set-up of my new phone but also helping my mom get a military discount as the spouse of a Vietnam veteran, something we had no idea was even an option. I felt very taken care of and walked away feeling extremely confident about all the choices I made thanks to River's kind and expert help. Know that there might be a wait for him because he gives every customer personalized attention. But he is worth the wait!
MI
michael imperial
Dec 26, 2025
5.0
Jessie was a rockstar and helped me solve why my phone wouldn’t accept calls from my father’s assisted living facility. Their number was blocked in the Verizon filter app but not blocked in my IPhone “phone” app settings. Now I can finally get emergency calls.
PG
Preston “The Trailer King” Gauntt
Dec 15, 2025
5.0
If you’re looking to switch cell companies, I cannot recommend enough my guy River! This man went above and beyond, while simultaneously making the transition the easiest process ever. He handled everything with such ease and patience while handling another customer as well. His customer service is beyond reproach and should be noticed and recognized.
Thanks. Preston
KB
Katrina Boulware
Dec 11, 2025
5.0
River Vines has been such a help to me with explaining and completing tasks on the phone. He took his time and was very courteous. Thanks River.