Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is West Columbia’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.3
297 reviews
5 stars
223
4 stars
18
3 stars
11
2 stars3
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
River received numerous accolades for his exceptional customer service, being described as helpful, knowledgeable, and patient.
Staff Attitude
Mixed reviews on staff attitude; while some employees like River and Jose were praised, others like Chad received criticism for being rude and unprofessional.
Sales Experience
Many customers reported positive experiences with the sales process, particularly with River and Jose, who were noted for their efficiency and friendliness.
Long Wait Times
Several customers expressed frustration with long wait times and inadequate assistance from staff, leading to negative experiences.
Product Knowledge
River and other staff members were frequently recognized for their product knowledge and ability to resolve issues effectively.
- MAMary AllenNov 10, 20255.0Always a great experience when dealing with River. Top Notch representative! Thanks
- MSMatthew ShafferNov 9, 20255.0Went to this location because someone at the fair added a bunch of stuff to my account without being clear about it first. River took his time to explain everything to me and help me figure it out. It’s because of River that I didn’t go to another carrier today.
- ECEryne chandlerOct 19, 20255.0This place has great customer service. My partner and I were looking to start a plan together and we originally came for a quote. River was amazing hands down, and he gave us the upmost respect and answered every question we had, and before I knew it we were creating a phone plan. There was a point when the Verizon customer service phone reps were giving us a hard time, and River handled this matter in the best way possible. Even though he’s not team IPhone 🙄(but he has an IPhone) 😁River is someone you can trust, someone who explains things in great detail and can help create a plan that’ll help you in a long run. When you go to this store ask for River!!!!!
- SSSonya ScottOct 13, 20251.0The worst customers I had ever experience, when my sister and I had walked into the store we had to wait over an hour and 15 minutes, and then when I tried to explain to one of the sales reps that I needed help with trying to do something on my account he told me "just call the Verizon customer service number." My sister was almost late going into work. Then they wonder why people want to leave their company. That is the reason Verizon
- MBMickey BrownOct 9, 20255.0River is such a phenomenal salesman and kind person. I would trust him for any of your phone needs!
Frequently Asked Questions About Verizon
Where is the Verizon store located in West Columbia?
The Verizon store is located at 2367 Augusta Rd, Ste A, West Columbia, SC 29169.
What brands of smartphones can I find at this Verizon store?
You can find Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, LG, HTC, and Asus smartphones at this Verizon store.
What are the store hours for the Verizon store on Augusta Rd?
The store is open Monday through Saturday from 9:00 AM to 9:00 PM and Sunday from 11:00 AM to 7:00 PM.
Can I pick up or order my Verizon products for curbside pickup?
Yes, the Verizon store offers both in-store and curbside pickup services.
Do I need an appointment to visit the Verizon store?
No, appointments are not required, but you can call ahead to make one if you prefer.
What payment methods does the Verizon store accept?
The store accepts American Express, Discover, Mastercard, and Visa payments.
What types of services can I get at the Verizon store?
Services include Verizon wireless plans, prepaid wireless, Hum car tracking, smart car services, home phone, home internet, and mobile hotspots.
Are there any nearby beauty salons where I could visit before or after shopping at Verizon?
Yes, Beauty Stop, Jazzy Nails, and Linda's Beauty and Barber Salon are nearby beauty salons you might visit in the area.
What dining options are close to the Verizon store?
Nearby dining options include Maurice's BBQ Piggie Park, Sonic Drive-In, Hardee's, Ruby Tuesday, and Casa Oaxaca Mexican Restaurant.
Are there any convenient stores or gas stations close to the Verizon store for quick errands?
Yes, Murphy USA #5793, which is a gas station and convenience store, is located nearby for your convenience.