Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is West Columbia’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.3
302 reviews
5 stars
228
4 stars
18
3 stars
11
2 stars3
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
River and Jose received high praise for their exceptional customer service, with many customers highlighting their patience, knowledge, and willingness to help.
Staff Attitude
While some staff members, like River and Jose, were commended for their friendliness, others, particularly Chad, received criticism for being rude and unprofessional.
Store Experience
Several customers reported long wait times and poor service, leading to frustration and dissatisfaction with their overall experience at the store.
Sales Practices
There were complaints about aggressive sales tactics and misleading promotions, which left some customers feeling deceived and unhappy with their transactions.
- MImichael imperialDec 26, 20255.0Jessie was a rockstar and helped me solve why my phone wouldn’t accept calls from my father’s assisted living facility. Their number was blocked in the Verizon filter app but not blocked in my IPhone “phone” app settings. Now I can finally get emergency calls.
- PGPreston “The Trailer King” GaunttDec 15, 20255.0If you’re looking to switch cell companies, I cannot recommend enough my guy River! This man went above and beyond, while simultaneously making the transition the easiest process ever. He handled everything with such ease and patience while handling another customer as well. His customer service is beyond reproach and should be noticed and recognized. Thanks. Preston
- KBKatrina BoulwareDec 11, 20255.0River Vines has been such a help to me with explaining and completing tasks on the phone. He took his time and was very courteous. Thanks River.
- HHHope HalfacreDec 4, 20255.0I was helped for a trade in by Haley and she is absolutely amazing! She has been absolutely incredible and has done so much for my family and I! Such a wonderful experience and helped me! Absolutely incredible experience! Definitely recommend this Verizon! -Harper
- AHAngela HalfacreDec 4, 20255.0Haley was EXCELLENT!!! Very knowledgeable and very patient!! We are thrilled that she was able to help us again today!
Frequently Asked Questions About Verizon
Where is the Verizon store located in West Columbia?
The Verizon store is located at 2367 Augusta Rd, Ste A, West Columbia, SC 29169.
What brands of smartphones can I find at this Verizon store?
You can find Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, LG, HTC, and Asus smartphones at this Verizon store.
What are the store hours for the Verizon store on Augusta Rd?
The store is open Monday through Saturday from 9:00 AM to 9:00 PM and Sunday from 11:00 AM to 7:00 PM.
Can I pick up or order my Verizon products for curbside pickup?
Yes, the Verizon store offers both in-store and curbside pickup services.
Do I need an appointment to visit the Verizon store?
No, appointments are not required, but you can call ahead to make one if you prefer.
What payment methods does the Verizon store accept?
The store accepts American Express, Discover, Mastercard, and Visa payments.
What types of services can I get at the Verizon store?
Services include Verizon wireless plans, prepaid wireless, Hum car tracking, smart car services, home phone, home internet, and mobile hotspots.
Are there any nearby beauty salons where I could visit before or after shopping at Verizon?
Yes, Beauty Stop, Jazzy Nails, and Linda's Beauty and Barber Salon are nearby beauty salons you might visit in the area.
What dining options are close to the Verizon store?
Nearby dining options include Maurice's BBQ Piggie Park, Sonic Drive-In, Hardee's, Ruby Tuesday, and Casa Oaxaca Mexican Restaurant.
Are there any convenient stores or gas stations close to the Verizon store for quick errands?
Yes, Murphy USA #5793, which is a gas station and convenience store, is located nearby for your convenience.