Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Taylors for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
548 reviews
5 stars
310
4 stars
79
3 stars
37
2 stars
21
1 star
101
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were criticized for rudeness and unprofessional behavior.
Staff Knowledge
Several customers highlighted the knowledge and helpfulness of specific staff members, particularly Norma, Andrew, and Emmanuel, while others reported experiences with staff who seemed uninformed or dismissive.
Store Experience
The store environment received mixed reviews, with some customers appreciating the layout and cleanliness, while others noted long wait times and chaotic service.
Billing Issues
Numerous reviews mentioned problems with billing and account management, including unexpected charges and poor resolution of issues.
- YSYussef ScottDec 21, 20255.0Norma was my sales rep and did a great job and deserves a raise
- SCSusan CooperDec 17, 20255.0Norma was so helpful and so knowledgeable about all the products that Verizon offers! She made the process of getting a new phone so easy! And Andrew is a GREAT manager! We love the Verizon store in Taylors!
- RFRicky FowlerDec 13, 20251.0We're not answer the phone
- SBSummer BrockNov 22, 20251.0Said that it would be an hour for our phone to be ready, but it wasn't even ready the same day. Then, we went to check in store, and while the man was trying to be nice, we were told we would get a text when it was ready. We asked if it would be today, he said maybe tomorrow but we'll text you when it's ready. The lady worker that was sitting there gave me a very dirty look when I said it's frustrating when there is no one in the store and we were told an hour and it's been 4....Ridiculous.
- MKMarina KNov 17, 20251.0My experience at this store was genuinely terrible. The general manager, Brittany, was unbelievably rude. Instead of offering help, she made negative comments and spoke to me with a tone that was completely uncalled for. When I tried to resolve the issue with customer service on the phone, the assistant manager refused to cooperate and wouldn’t even listen to the representative who was trying to assist. The rest of the staff didn’t help the situation either — they were unprofessional, dismissive, and acted like customers were an inconvenience. The entire interaction felt chaotic, disrespectful, and far below basic standards of customer service. Instead of helping me the way any professional manager should, Brittany rudely told me to call an employee’s personal cell phone number rather than directing me to Verizon customer service. I couldn’t believe how unprofessional and inappropriate that was. Her attitude was nasty, dismissive, and dripping with disrespect the entire time. She acted as if helping a paying customer was beneath her. I walked out feeling disrespected, frustrated, and honestly shocked at how poorly the situation was handled. This visit was a complete waste of time
Frequently Asked Questions About Verizon
What types of mobile devices and brands does Verizon in Taylors offer?
Verizon in Taylors offers the latest 5G smartphones including Apple iPhone 15, Google Pixel 8, Samsung Galaxy S23, and brands like Motorola, Kyocera, and TCL.
What are the store hours for Verizon in Taylors?
The Verizon store in Taylors is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Does Verizon in Taylors offer in-store pickup or delivery options for online orders?
Yes, Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas for online orders.
How can I schedule an in-store appointment at Verizon in Taylors?
You can schedule an in-store appointment by visiting their website or using the My Verizon app available on the Apple App Store.
What products and services does Verizon in Taylors offer for business customers?
Verizon provides business cell phones, mobile hotspots, tablets, laptops, as well as mobile plans, wireless internet plans, and voice plans.
Which nearby restaurants can I visit before or after shopping at Verizon in Taylors?
Nearby restaurants include Burger King, Fuddruckers, Panera Bread, Papa Murphy's Take 'N' Bake Pizza, and Monterrey Mexican Restaurant for a variety of dining options.
Are there any automotive services near Verizon in Taylors?
Yes, nearby automotive services include 76 gas station, Hurricane Express Wash car wash, Discount Tire, and Firestone Complete Auto Care for your vehicle needs.
What other mobile phone stores are located near Verizon in Taylors?
You can find AT&T Store locations nearby, offering additional mobile phone products and accessories.
Can I pay with debit cards, mobile NFC, or paychecks at Verizon in Taylors?
Yes, Verizon in Taylors accepts payments via debit cards, mobile NFC (such as Apple Pay), and paychecks; cash-only payments are not required.
Where is Verizon in Taylors located and how can I contact the store?
Verizon is located at 6031 Wade Hampton Blvd, Taylors, SC 29687. You can contact them via phone at +1 864-395-2730 or visit their website for more information.