Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Taylors for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
542 reviews
5 stars
306
4 stars
79
3 stars
37
2 stars
21
1 star
99
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed, with some praising helpful staff like Andrew and Emmanuel, while others report rude and unprofessional behavior from employees, particularly managers.
Sales Practices
Several customers expressed concerns about being misled regarding pricing and plans, with accusations of unethical sales tactics and hidden fees.
Store Experience
Customers noted long wait times and a lack of urgency from staff, leading to frustration, although some appreciated the thorough assistance when received.
Technical Support
While some employees were commended for resolving technical issues, others were criticized for being unhelpful or dismissive regarding customer problems.
Overall Satisfaction
Overall experiences vary widely, with some customers expressing loyalty due to positive interactions, while others threaten to switch providers due to negative experiences.
- MKMarina K6 days ago1.0My experience at this store was genuinely terrible. The general manager, Brittany, was unbelievably rude. Instead of offering help, she made negative comments and spoke to me with a tone that was completely uncalled for. When I tried to resolve the issue with customer service on the phone, the assistant manager refused to cooperate and wouldn’t even listen to the representative who was trying to assist. The rest of the staff didn’t help the situation either — they were unprofessional, dismissive, and acted like customers were an inconvenience. The entire interaction felt chaotic, disrespectful, and far below basic standards of customer service. Instead of helping me the way any professional manager should, Brittany rudely told me to call an employee’s personal cell phone number rather than directing me to Verizon customer service. I couldn’t believe how unprofessional and inappropriate that was. Her attitude was nasty, dismissive, and dripping with disrespect the entire time. She acted as if helping a paying customer was beneath her. I walked out feeling disrespected, frustrated, and honestly shocked at how poorly the situation was handled. This visit was a complete waste of time
- WNWayne NodineNov 15, 20255.0My daughter and I went to this location after dealing with Verizon and Asurion on the phone/chat several times without any help. We also went to another Verizon and got no help. We walked in this morning a in d was immediately greeted at the door by the Assistant Manager, Halston Hughey. We explained the situation and the troubles were having trying to get it resolved by ourselves. He understood the situation, check everything and made sure the problem was resolved before we left the store. He worked with us, I know for a good hour and 45 minutes. Great attitude, personality and great to work with. Would definitely go back to this location and suggest it to my friends and family.
- BMBilly MathisOct 29, 20255.0One of the best corporate stores in the upstate.
- AMApk MusicOct 16, 20255.0I visited the store to move my service from T Mobile to Verizon The store manager Andrew and the associate Shomari Aiken at the store were very helpful They explained the deal and also helped me to set up the phone In fact your tech support TEAM was not able to resolve the e sim but Shomari Aiken was able to resolve the issue to my satisfaction I plan to refer some of my friends to visit this store and change their service to verizon Keep up the good work Thx Sonny
- EGEliyah GreerOct 13, 20252.0Service was alright but prices went up regularly and overall plan was increased $5+ a month without any notification.
Frequently Asked Questions About Verizon
What types of mobile devices and brands does Verizon in Taylors offer?
Verizon in Taylors offers the latest 5G smartphones including Apple iPhone 15, Google Pixel 8, Samsung Galaxy S23, and brands like Motorola, Kyocera, and TCL.
What are the store hours for Verizon in Taylors?
The Verizon store in Taylors is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Does Verizon in Taylors offer in-store pickup or delivery options for online orders?
Yes, Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas for online orders.
How can I schedule an in-store appointment at Verizon in Taylors?
You can schedule an in-store appointment by visiting their website or using the My Verizon app available on the Apple App Store.
What products and services does Verizon in Taylors offer for business customers?
Verizon provides business cell phones, mobile hotspots, tablets, laptops, as well as mobile plans, wireless internet plans, and voice plans.
Which nearby restaurants can I visit before or after shopping at Verizon in Taylors?
Nearby restaurants include Burger King, Fuddruckers, Panera Bread, Papa Murphy's Take 'N' Bake Pizza, and Monterrey Mexican Restaurant for a variety of dining options.
Are there any automotive services near Verizon in Taylors?
Yes, nearby automotive services include 76 gas station, Hurricane Express Wash car wash, Discount Tire, and Firestone Complete Auto Care for your vehicle needs.
What other mobile phone stores are located near Verizon in Taylors?
You can find AT&T Store locations nearby, offering additional mobile phone products and accessories.
Can I pay with debit cards, mobile NFC, or paychecks at Verizon in Taylors?
Yes, Verizon in Taylors accepts payments via debit cards, mobile NFC (such as Apple Pay), and paychecks; cash-only payments are not required.
Where is Verizon in Taylors located and how can I contact the store?
Verizon is located at 6031 Wade Hampton Blvd, Taylors, SC 29687. You can contact them via phone at +1 864-395-2730 or visit their website for more information.