Visit our store at Summerville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback on customer service is mixed, with some praising helpful and friendly staff, while others report rude and unprofessional behavior.
Store Experience
Customers experienced long wait times and disorganization in the store, leading to frustration.
Sales Practices
There are complaints about misleading information regarding promotions and upselling tactics, causing dissatisfaction among customers.
Staff Knowledge
While some employees are noted for their knowledge and helpfulness, others are criticized for being uninformed and unhelpful.
Overall Satisfaction
Many customers express disappointment with their experiences, leading to considerations of switching to other providers.
MM
Meghan Mills
5 days ago
1.0
I got a new iPad online... it did not activate correctly so I went to this store because I needed to drop off my trade in anyway. This was a few weeks ago. The women that helped me was not very helpful and told me I needed to mail in the trade in, not bring it to the store. the option I selected was drop off so of course Verizon didn't mail me anything to send it in when I got the new iPad. We weren't getting anywhere as far as her completing the trade in...at this point I asked to just return the iPad and forget the whole thing. She then brought the manager over. I'm not sure if he got through life on "charm" or what. He couldn't read the situation and greeted me with "hey beautiful" let me be clear I don't think he was hitting on me. I don't know if most female customers like that, but he continued to think he could solve the situation by being "charming", i was just grossed out the entire time.
JK
Justin Kerr
Nov 14, 2025
5.0
Broke my phone, staff had me up and running with a new one in no time. Great service.
JS
Jeff Smith
Oct 31, 2025
5.0
Very friendly people and to the point got me in and out of there in the shortest time they could
KF
Katrina Fedele
Oct 7, 2025
1.0
The store on Rivers is the absolute worst.. the staff ì interacted with were the most unfriendly uncaring unknowledgable i have run across in a very long time.. acted like I was intruding on their "oh so valuable time"... if this was the only store I had to go to I would change carriers... on the flip side.. the store in Summerville great.. Boston was very helpful friendly professional and knowledgeable.. Just amazing
EF
Erin Frank
Oct 7, 2025
5.0
Tiana is amazing help! Super friendly and a happy to assist! Thank you!
What are the store hours for Verizon in Summerville?
The Verizon store in Summerville is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is the Verizon store in Summerville located?
The Verizon store is located at 121 Angus St, Summerville, SC 29483.
What are the available mobile brands at the Verizon Summerville store?
The store offers mobile devices from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What types of business products does Verizon Summerville provide?
Verizon offers business cell phones, mobile hotspots, tablets, and laptops.
Which services does Verizon Summerville offer?
They provide mobile plans, wireless internet plans, and voice plans.
Can I pick up my online order at the Verizon Summerville store?
Yes, online orders can be picked up in store, and they also offer free 2-day shipping, express lockers, or same-day delivery where available.
How can I schedule an in-store appointment at Verizon Summerville?
You can schedule an appointment by visiting their website or using the My Verizon app to book your visit.
What nearby places can I visit for coffee before or after shopping at Verizon Summerville?
Starbucks is nearby, providing a convenient spot to grab coffee before or after your visit to Verizon.
Are there any nearby restaurants near Verizon Summerville where I can eat after shopping?
Yes, nearby options include La Hacienda Mexican Restaurant, Papa Johns Pizza, Ye Ole Fashioned Ice Cream and Sandwich Cafe, Kairos Mediterranean, Sticky Fingers Ribhouse, and Not Your Average Wings and More.
Is there a nearby place to get mobile phone repairs near Verizon Summerville?
Yes, The Phone Wizard provides IT service and computer repair including mobile phone services nearby.