Verizon

3.8
789 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Summerville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
121 Angus St, Summerville, SC
29483, United States

Hours

Reviews

3.6
450 reviews
5 stars
233
4 stars
59
3 stars
31
2 stars
16
1 star
111

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful and friendly staff, while others report rude and unprofessional behavior.

Store Experience

Customers experienced long wait times and disorganization in the store, leading to frustration.

Sales Practices

There are complaints about misleading information regarding promotions and upselling tactics, causing dissatisfaction among customers.

Staff Knowledge

While some employees are noted for their knowledge and helpfulness, others are criticized for being uninformed and unhelpful.

Overall Satisfaction

Many customers express disappointment with their experiences, leading to considerations of switching to other providers.
  • MM
    Meghan Mills
    5 days ago
    1.0
    I got a new iPad online... it did not activate correctly so I went to this store because I needed to drop off my trade in anyway. This was a few weeks ago. The women that helped me was not very helpful and told me I needed to mail in the trade in, not bring it to the store. the option I selected was drop off so of course Verizon didn't mail me anything to send it in when I got the new iPad. We weren't getting anywhere as far as her completing the trade in...at this point I asked to just return the iPad and forget the whole thing. She then brought the manager over. I'm not sure if he got through life on "charm" or what. He couldn't read the situation and greeted me with "hey beautiful" let me be clear I don't think he was hitting on me. I don't know if most female customers like that, but he continued to think he could solve the situation by being "charming", i was just grossed out the entire time.
  • JK
    Justin Kerr
    Nov 14, 2025
    5.0
    Broke my phone, staff had me up and running with a new one in no time. Great service.
  • JS
    Jeff Smith
    Oct 31, 2025
    5.0
    Very friendly people and to the point got me in and out of there in the shortest time they could
  • KF
    Katrina Fedele
    Oct 7, 2025
    1.0
    The store on Rivers is the absolute worst.. the staff ì interacted with were the most unfriendly uncaring unknowledgable i have run across in a very long time.. acted like I was intruding on their "oh so valuable time"... if this was the only store I had to go to I would change carriers... on the flip side.. the store in Summerville great.. Boston was very helpful friendly professional and knowledgeable.. Just amazing
  • EF
    Erin Frank
    Oct 7, 2025
    5.0
    Tiana is amazing help! Super friendly and a happy to assist! Thank you!

Frequently Asked Questions About Verizon

What are the store hours for Verizon in Summerville?

The Verizon store in Summerville is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Where is the Verizon store in Summerville located?

The Verizon store is located at 121 Angus St, Summerville, SC 29483.