Verizon

3.8
792 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Summerville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
121 Angus St, Summerville, SC
29483, United States

Hours

Reviews

3.6
453 reviews
5 stars
236
4 stars
59
3 stars
31
2 stars
16
1 star
111

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful and friendly staff, while others report rude and unprofessional behavior.

Store Experience

Customers frequently mention long wait times and disorganization in the store, leading to frustration.

Sales Practices

Several reviews indicate dissatisfaction with upselling tactics and misleading information regarding promotions and pricing.

Product Issues

There are multiple complaints about problems with devices and trade-ins, often leading to unresolved issues and dissatisfaction.
  • ET
    elizabeth tennant
    Dec 20, 2025
    5.0
    I would like to acknowledge Breon for providing us great customer service today during a very busy time in the store.
  • JR
    Jim Russo
    Nov 25, 2025
    5.0
    Went in for a new phone, ended up leaving with two new phones and a better rate. Had a problem with syncing an IPad went back and they took the time to figure out the problem, without being rushed. Kudos to both Adynn and Matt, excellent customer service and support!
  • LR
    Luis Romero
    Nov 23, 2025
    5.0
    Buena atención
  • MM
    Meghan Mills
    Nov 18, 2025
    1.0
    I got a new iPad online... it did not activate correctly so I went to this store because I needed to drop off my trade in anyway. This was a few weeks ago. The women that helped me was not very helpful and told me I needed to mail in the trade in, not bring it to the store. the option I selected was drop off so of course Verizon didn't mail me anything to send it in when I got the new iPad. We weren't getting anywhere as far as her completing the trade in...at this point I asked to just return the iPad and forget the whole thing. She then brought the manager over. I'm not sure if he got through life on "charm" or what. He couldn't read the situation and greeted me with "hey beautiful" let me be clear I don't think he was hitting on me. I don't know if most female customers like that, but he continued to think he could solve the situation by being "charming", i was just grossed out the entire time.
  • JK
    Justin Kerr
    Nov 14, 2025
    5.0
    Broke my phone, staff had me up and running with a new one in no time. Great service.

Frequently Asked Questions About Verizon

What are the store hours for Verizon in Summerville?

The Verizon store in Summerville is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Where is the Verizon store in Summerville located?

The Verizon store is located at 121 Angus St, Summerville, SC 29483.