This was my first time going to the Geek Squad at BB for assistance and it was a horrible experience at the Spartanburg store. First, the tech started off by saying “if the computer is old, we can’t do anything”. Next, instead of offering options and being succinct in those options, the tech went around in circles about money and was never clear about options or any thing helpful whatsoever. She essentially was only worried about making a sale and not what the “Geek Squad” could actually offer. She was very negative and unhelpful and I would never in good conscience recommend these services at this store to anyone ever.
SP
Sam Perlmutter
Jun 16, 2020
5.0
nice people. very good customer support
HE
Holley Escalante
Oct 9, 2019
5.0
Absolutely loved dealing with the team @ Geek Squad!
LL
Lucy Lou
May 2, 2018
5.0
Geek Squad is worth every penny I pay each year. If one of them doesn't know the answer to your questions they'll find someone who does. Quick service