Visit our store at Seneca for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, others were criticized for rudeness and lack of assistance.
Wait Times
Many customers reported long wait times, even with appointments, leading to frustration and dissatisfaction.
Store Environment
The store environment received mixed reviews, with some customers noting a friendly atmosphere while others mentioned issues with cleanliness and comfort.
Technical Support
Several reviews highlighted a lack of effective technical support in-store, with customers often directed to call customer service instead.
TB
Tammy Bonner
Nov 10, 2025
4.0
Tried to help but was unable to. Nice people and environment
JS
Jean Snellings
Nov 9, 2025
1.0
Verizon no longer supports their products unless you pay for technical answers. This is an insulting and mean spirited policy. This policy was repeated to me numerous times, with no suggestion but, fix it yourself.
I am searching other providers.
PL
Peg & Ron LaMascus
Oct 19, 2025
5.0
Excellent experience! We were taking advantage of Verizon’s free upgrade program so went in to get new iPhone 17 Pros and new watches. We were immediately greeted by D’Adrian (sp) and Oscar who was training D’Adrian and they spent the next several hours helping us make our selections and getting our new phones and watches up and running along new cases, screen protectors, etc. They were both very patient, helpful and thorough in the whole process. May be the best cell phone buying experience in the past 35-40 years! Yes, started out with a bag phone in my company car around 1986-87.
NB
Nguyen Bach
Oct 12, 2025
3.0
I comes in to pick up an order and they someone is there to help me right away. Only problems is the bugs outside the store. Out of the 2 times that I visit within that week, first time the bag have some stinky smell but I couldn't figure out why. Second time have the stinky smell as well. Turn out, there were some kind of stink bugs outside and there's a lot of it. I go straight to my car and they were already inside my car. Had to step outside and brush them off, and left the smell in my car for a few days.
SK
Sheila Kinsey
Oct 5, 2025
5.0
Bought a new charging cord, but went in for help with my phone. Received the best help..very good customer service
The Verizon store in Seneca, SC is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 10:00 AM to 5:00 PM.
What products can I find at the Verizon store in Seneca?
You can find the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, mobile hotspots, tablets, and laptops.
Does Verizon in Seneca offer online ordering and in-store pickup?
Yes, Verizon offers online ordering with options for in-store pickup, free 2-day shipping, express lockers, or same-day delivery in select areas.
How can I schedule an appointment at the Verizon Seneca store?
You can schedule an in-store appointment using the My Verizon app or by visiting the Verizon Seneca store website.
Which brands are available at the Verizon Seneca store?
The store carries brands such as Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What payment methods does Verizon Seneca accept?
Verizon Seneca accepts payments via check, debit card, and mobile NFC payments; cash-only payments are not required.
Are there any nearby places to eat around the Verizon Seneca store?
Yes, nearby dining options include Mas Tequila Cantina and Grill and California's Mexican Grill & Bar, which you can visit before or after shopping at Verizon.
What nearby places offer additional services that might be useful when visiting Verizon?
Nearby useful places include Staples Print & Marketing Services for printing, UPS Alliance Shipping Partner for shipping needs, and Wells Fargo ATM for banking services.
Are there any nearby retail stores close to Verizon in Seneca?
Yes, nearby retail stores include Family Dollar and Farmers Home Furniture, which you might find convenient for other shopping needs.
Does the Verizon store in Seneca have competitors nearby?
Yes, a local competitor nearby is Metro by T-Mobile, another mobile phone store and telecommunications company.