Verizon

3.9
688 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Seneca for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
1227 Sandifer Blvd, Seneca, SC
29678, United States

Hours

Reviews

3.8
484 reviews
5 stars
247
4 stars
82
3 stars
53
2 stars
20
1 star
82

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific employees receiving commendations for their exceptional service.

Wait Times

Numerous reviews mentioned long wait times, often exceeding 30 minutes, which frustrated customers and led to negative experiences.

Store Environment

Some customers reported issues with the store's cleanliness and comfort, including problems with bugs outside and a lack of seating for waiting customers.

Mixed Experiences

While many customers had positive interactions, there were also significant complaints about rude staff and unhelpful service, indicating inconsistency in customer experiences.

Technical Support

Several reviews highlighted the store's ability to assist with technical issues, although some customers felt that staff were not always equipped to handle more complex problems.
  • TB
    Tammy Bonner
    Nov 10, 2025
    4.0
    Tried to help but was unable to. Nice people and environment
  • JS
    Jean Snellings
    Nov 9, 2025
    1.0
    Verizon no longer supports their products unless you pay for technical answers. This is an insulting and mean spirited policy. This policy was repeated to me numerous times, with no suggestion but, fix it yourself. I am searching other providers.
  • PL
    Peg & Ron LaMascus
    Oct 19, 2025
    5.0
    Excellent experience! We were taking advantage of Verizon’s free upgrade program so went in to get new iPhone 17 Pros and new watches. We were immediately greeted by D’Adrian (sp) and Oscar who was training D’Adrian and they spent the next several hours helping us make our selections and getting our new phones and watches up and running along new cases, screen protectors, etc. They were both very patient, helpful and thorough in the whole process. May be the best cell phone buying experience in the past 35-40 years! Yes, started out with a bag phone in my company car around 1986-87.
  • NB
    Nguyen Bach
    Oct 12, 2025
    3.0
    I comes in to pick up an order and they someone is there to help me right away. Only problems is the bugs outside the store. Out of the 2 times that I visit within that week, first time the bag have some stinky smell but I couldn't figure out why. Second time have the stinky smell as well. Turn out, there were some kind of stink bugs outside and there's a lot of it. I go straight to my car and they were already inside my car. Had to step outside and brush them off, and left the smell in my car for a few days.
  • SK
    Sheila Kinsey
    Oct 5, 2025
    5.0
    Bought a new charging cord, but went in for help with my phone. Received the best help..very good customer service

Frequently Asked Questions About Verizon

What are the Verizon store hours in Seneca, SC?

The Verizon store in Seneca, SC is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 10:00 AM to 5:00 PM.

What products can I find at the Verizon store in Seneca?

You can find the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, mobile hotspots, tablets, and laptops.