Cricket Wireless Authorized Retailer

4.1
296 reviews

About

Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Janesville store today.

Location

Cricket Wireless Authorized Retailer
1598 Sandifer Blvd Units K/L, Seneca, SC
29678, United States

Hours

Reviews

4.1
296 reviews
5 stars
186
4 stars
41
3 stars
20
2 stars
10
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, with some employees praised for their helpfulness while others were described as rude and unprofessional.

Product Availability

Customers expressed frustration over limited phone availability and inconsistent pricing information.

Store Experience

Several reviews noted long wait times and understaffing issues, impacting overall customer satisfaction.

Positive Staff Interactions

Certain employees received high praise for their friendliness and knowledge, contributing to positive experiences for some customers.
  • AR
    Aeriel Reed
    Dec 26, 2025
    1.0
    I went in today to look at phones and upgrade prices and all the phones were turned off with hand written notes on stating the "prices". I asked to see the price list print out because it would easier for me to evaluate and she told me no because it's company policy to not show me. So then I asked "why can't I view the prices on the phones?" And she said "just turn all the phones on yourself or just go to the cricket wireless website." I felt like the employees were trying to scam people. For example original price for Samsung Galaxy A16 is $159.99 — but in the picture it's depicted with a handwritten note as $175. Where are they getting these prices from? It's probably best to buy online these days because in-store sales isn't trustworthy. Like I get you wanna make commission but it shouldn't stoop to the point of shady behavior.
  • SC
    Sandra Campbell
    Oct 8, 2025
    3.0
    Been better nothing to brag about
  • CH
    candee hollingsworth
    Jul 7, 2020
    1.0
    Love the service, but waiting in line to pay my bill while the service rep was on hold for "45 min" with tech support was outrageous! 6 people waiting in line. I normally pay online but this time it was in person. Customer service really needs help!!!

Frequently Asked Questions About Cricket Wireless Authorized Retailer

What kind of cell phone plans does Cricket Wireless Authorized Retailer in Seneca offer?

Cricket offers customizable cell phone plans with unlimited talk, text, and data, and no annual contract to fit your lifestyle.

Where is Cricket Wireless Authorized Retailer located in Seneca?

It is located at 1598 Sandifer Blvd Units K/L, Seneca, SC 29678.