Verizon

4.7
556 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Rock Hill’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
2427 Cherry Road, Rock Hill, SC
29732, United States

Hours

Reviews

4.7
549 reviews
5 stars
486
4 stars
26
3 stars
10
2 stars
2
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Moses and Regis, for their exceptional service, patience, and willingness to go above and beyond to resolve issues.

Knowledgeable Staff

Many reviews highlighted the expertise of employees like Moses, Regis, and Aiham, who provided thorough explanations and solutions to customer problems.

Positive Experiences

Numerous customers reported having the best experiences at this location, feeling valued and prioritized rather than just another sale.

Mixed Experiences

While most feedback was positive, some customers reported negative experiences with specific staff members, indicating inconsistency in service quality.
  • SS
    Sam
    4 days ago
    1.0
    Bad customer service, made promises of promotions that didn’t go through.
  • CC
    Carmen Courtney
    Dec 4, 2025
    5.0
    I recommend anyone who needs help with their phone, tablets to ask for Martin, he is so knowledgeable...he is great.. unbelievable..he will fix you up..nice..pleasant..a person couldn't ask for more..Verizon, you picked a great guy..
  • CW
    Carrie Washburn
    Nov 20, 2025
    5.0
    Moses was super kind, didn’t judge my unorganized mess of a phone. Literally brought my old phone back to life so that I didn’t lose anything in the transfer. “Apple Jesus” worked a miracle today!
  • KN
    Katherine Noto
    Nov 12, 2025
    3.0
    First person Tried to sell up and convince me to buy to new phones and switch plans, instead of directing me to my paid for insurance to fix my phone. 2nd gentleman was kind enough to help me when I was ready to walk out. He set me up on the computer to create my break fix tkt with Asurion.
  • KB
    Kayla Barnes
    Nov 3, 2025
    5.0
    I came in this evening really upset with a different verizon store who really let me down. Martin was able to solve most of my issues while really keeping me calm and letting me know everything was going to work out! He not only went the extra mile with asking questions he also went out of his way to make changes to my plan to better fit my needs. Shoutout to Martin. It it wasn’t for him I would have more than likely left verizon today.

Frequently Asked Questions About Verizon

Where is the Verizon store located in Rock Hill?

The Verizon store is located at 2427 Cherry Road, Rock Hill, SC 29732.

What brands of phones can I upgrade to at this Verizon store?

You can upgrade to Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, and other available Verizon Wireless brands.