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Verizon

4.7
(566 reviews)

Business Details

2427 Cherry Road, Rock Hill, SC
29732, United States
(803) 327-9808

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Rock Hill’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Rock Hill connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
2427 Cherry Road, Rock Hill, SC
29732, United States

Hours

Reviews

4.7
566 reviews
5 stars
501
4 stars
26
3 stars
10
2 stars
3
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the exceptional service provided by staff members like Moses, Martin, and Regis, highlighting their patience, knowledge, and willingness to go above and beyond.

Sales Practices

Several reviews expressed concerns about aggressive sales tactics and unexpected charges, indicating a need for better transparency and customer care during the sales process.

Problem Resolution

Customers reported positive experiences in resolving issues, particularly with staff like Moses and Aiham, who effectively addressed concerns and provided solutions.

Mixed Experiences

While many reviews were positive, some customers had negative experiences with specific sales associates, leading to frustration and dissatisfaction.
  • SD
    Steven Demby
    Feb 18, 2026
    1.0
    Had a sales person TJ Spears convince my 74 year old mother that her phone was old and the updates would take and told her she needed a new phone. Found out after the fact that her phone was not that old it did not need to be replaced and not only did her phone bill go up because of the new phone they changed her plan causing that bill to go up. Called corporate and they confirmed all these changes came from this store by this saleman. I would avoid this store deal directly with virizon corporate stores. This person took advantage of an elderly person who has limited technical knowledge and then called her a liar when she repeated back what he said. You should do business with verizon but not this salesman or this store if these are the types of sales associates they hire.
  • AA
    Abc123
    Feb 11, 2026
    5.0
    Martín saved my contract with Verizon. I came in with two small kids, he was very quick to fix the credits that were promised then removed. Although my toddler cried and my baby fussed he went above and beyond to help me. God bless you Martin. May all things good come to you.
  • TC
    Tanner Clark
    Feb 9, 2026
    5.0
    It’s not often you walk into any business and get the 5-star treatment I was provided by Moses. A huge thank you to him for the over communication, being so knowledgeable, and so prepared. I wish I could put 10 stars.
  • QI
    Quincey Izzard
    Feb 5, 2026
    5.0
    I came in the Verizon store and Mr. Moses helped me get my business account set up and situated. I was having issues and he was very helpful if you ever visit a store come and see him he’s great.
  • KL
    Katie Lewis
    Feb 5, 2026
    5.0
    I came in the store Monday night to get a new phone and Riley held the door open and asked what I needed. I had been having issues with my phone off and on for a week and I had already been to 3 different stores that day trying to figure out what was wrong. He’s very knowledgeable about his job and professional. He’s also really patient and explains the whole process very well. He helped me a lot and made sure everything was taken care of, I really appreciated that.

Frequently Asked Questions About Verizon

Where is the Verizon store located in Rock Hill?

The Verizon store is located at 2427 Cherry Road, Rock Hill, SC 29732.

What brands of phones can I upgrade to at this Verizon store?

You can upgrade to Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, and other available Verizon Wireless brands.

Brand Certified Facts from Verizon

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Certified February 22, 2026Yext Knowledge Graph
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