Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Rock Hill for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
483 reviews
5 stars
265
4 stars
82
3 stars
38
2 stars
20
1 star
78
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some employees received high praise for their helpfulness, while others were criticized for being unprofessional and dismissive.
Staff Knowledge
Many customers noted the staff's knowledge and ability to assist with technical issues and product information, particularly highlighting specific employees.
Long Wait Times
Several reviews mentioned long wait times for assistance, with some customers feeling ignored or overlooked during busy periods.
Order Issues
Customers reported problems with online orders and in-store pickups, including cancellations without notification and issues with product availability.
Positive Experiences
Despite some negative feedback, numerous customers shared positive experiences, particularly with specific staff members who provided exceptional service.
- DBD BolandDec 11, 20251.0Run! Avoid this store at all cost. Worse customer service experience I have had in a long time. Placed online order for instore pick up. Showed up to pick it up and it was not ready. Was told that they would let me know when it is ready. Three days goes by and they cancelled my order because I did not pick it up..............What!?! Never even heard that the order was ready! Ridiculous
- TGTanisha GardnerNov 10, 20255.0I just got the new iPhone at Verizon, and Nakida made the whole process super easy and enjoyable! She really knew her stuff and took the time to walk me through everything. She also introduced me to the Fox One Perk, which I had no idea about — and it’s awesome! I really appreciated that she went above and beyond to make sure I got the most out of my new phone and plan. If you’re thinking about upgrading, definitely ask for Nakida— she is super helpful and makes the experience way better than expected!
- JGJeanvie GrahamNov 8, 20255.0I had the best customer service experience here. Nakida was extremely helpful and patient with me. She explained everything in such a calm tone, while upselling but not to the point where I felt pressured. I wish there were more sales reps like her! Thank you so much I told all my friends and family!
- JWJennifer WilliamsNov 8, 20255.0Travis and Erik were extremely helpful and solved our issues on the spot with merging our accounts! Greatly appreciate you both!! Highly recommend these guys!!!
- M9Monnett 97Nov 8, 20255.0Y’all come get your new iPhone 17 with Michelle at rock hill Verizon wireless. She made the whole process a breeze and was very informative
Frequently Asked Questions About Verizon
What products and brands does the Verizon store in Rock Hill offer?
The Verizon store offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, and brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What are the Verizon Rock Hill store's operating hours?
The store is open Monday through Saturday from 9 AM to 7 PM and Sunday from 11 AM to 6 PM.
Does Verizon in Rock Hill offer online shopping and pickup options?
Yes, customers can shop online and choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available.
Can I schedule an in-store appointment at Verizon in Rock Hill?
Yes, you can schedule an in-store appointment online or via the My Verizon app for convenience.
What business-related products and services does Verizon Rock Hill provide?
Verizon offers business cell phones, mobile hotspots, tablets, laptops, along with mobile plans, wireless internet plans, and voice plans.
What payment methods does Verizon Rock Hill accept?
They accept payments via check, debit card, mobile NFC, and do not require cash only payments.
What is the contact information for the Verizon store in Rock Hill?
You can reach the store at +1 803-616-3984 or visit their website at https://www.verizon.com/stores/details/south-carolina/rock-hill/rock-hill-340772.
What nearby dining options are available around Verizon Rock Hill?
Nearby dining includes Cracker Barrel Old Country Store, Hardee's, Fratelli Express - A Slice of Italy, Ruby Tuesday, MrBeast Burger, and Applebee's Grill + Bar, convenient for meals before or after your visit.
Are there any nearby shopping centers or malls near Verizon Rock Hill?
Yes, Galleria Mall is close by, perfect for customers who want to shop around before or after visiting Verizon.
What nearby services can customers access near Verizon Rock Hill?
Nearby services include cell phone repairs like CPR Cell Phone Repair Rock Hill and medical centers such as Infinite Wellness of Rock Hill and Select Physical Therapy.