Verizon

4.6
285 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Rock Hill, SC. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
4859 Old York Rd, Rock Hill, SC
29732, United States

Hours

Reviews

4.7
282 reviews
5 stars
244
4 stars
16
3 stars
3
2 stars
1
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional service, highlighting individuals like Diana, Matt, and Kali for their patience, knowledge, and willingness to help.

Staff Knowledge

Customers frequently noted the staff's expertise and ability to explain products and services clearly, making the purchasing process easier.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences with specific employees, indicating inconsistency in service quality.

Store Environment

Several reviews mentioned the store's atmosphere as friendly and welcoming, contributing to a positive shopping experience.

Loyalty and Retention

Long-term customers expressed appreciation for the service at this location, often preferring it over other Verizon stores due to better treatment and support.
  • RG
    roger gilfillan
    Jan 2, 2026
    5.0
    Great service and perfect job
  • DD
    Dontdoit
    Dec 27, 2025
    1.0
    Had Verizon for 25 years, their rates aren't competitive anymore, called to see if I could get a loyalty discount was told they didn't have anything like that so I decided to go to AT&T, Verizon finally offered a discount at porting my number time but AT&T still had better pricing. The girl at AT&T told me she converts from Verizon everyday.
  • MM
    Mauro Quintero Mons
    Dec 20, 2025
    5.0
    Diella was the best
  • DB
    David Benson
    Dec 6, 2025
    5.0
    Our sales woman was tremendous
  • TG
    Tiffany Gottlieb
    Nov 17, 2025
    5.0
    Very friendly staff. Honest about what I would pay. Just overall pleased with Verizon. Never had any issues with them.

Frequently Asked Questions About Verizon

What types of products does the Verizon store in Rock Hill offer?

The Verizon store offers a full range of wireless products including smartphones, tablets, wearable devices, mobile broadband, accessories, and device protection.

What brands are available at the Verizon Authorized Retailer in Rock Hill?

They carry major brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Otterbox and PureGear.