Business Details
4859 Old York Rd, Rock Hill, SC
29732, United States
Certified by Verizon • Feb 22, 2026
(803) 818-3220
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Rock Hill, SC. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.8
203 reviews
5 stars
184
4 stars
12
3 stars0
2 stars2
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Diana, Matt, and Kali for their exceptional service.
Professionalism
Several reviews highlighted the professionalism of the staff, noting their patience and ability to explain processes clearly, which contributed to a positive customer experience.
Mixed Experiences
While most feedback was positive, there were a few reports of rude or unhelpful staff, particularly regarding unresolved issues, indicating inconsistency in service quality.
Store Preference
Customers expressed a preference for this specific location over others due to consistently better service, despite having other Verizon stores nearby.
- GGGeorge St Germain5 days ago4.0The salesman was very polite and helpful as far as he could go. We have no complaints with him! It does bother me when we spend so much money that Verizon is not willing to enable their employees the ability to transfer data from one phone to another phone. Best Buy has to help me.
- GTGarry ThreattJan 29, 20265.0I don’t know the name of the lady that helped us at the Newport, SC Office. She said she was originally from Albania.She helped us with everything we needed quite professionally. We will most certainly be stopping by there again.
- TDTerry DeCarlisJan 22, 20265.0Pleasant and very helpful
- SPSusan PetrieJan 19, 20265.0Got excellent service
- SJSusan JacksonJan 17, 20265.0Amazing costumer service Diella was very helpful ,patient, and knowledgeable. She explained everything clearly and made the whole process easy and stress-free Highly recommend
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Certified February 22, 2026Yext Knowledge Graph
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