Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Rock Hill, SC. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
282 reviews
5 stars
244
4 stars
16
3 stars3
2 stars1
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional service, highlighting individuals like Diana, Matt, and Kali for their patience, knowledge, and willingness to help.
Staff Knowledge
Customers frequently noted the staff's expertise and ability to explain products and services clearly, making the purchasing process easier.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences with specific employees, indicating inconsistency in service quality.
Store Environment
Several reviews mentioned the store's atmosphere as friendly and welcoming, contributing to a positive shopping experience.
Loyalty and Retention
Long-term customers expressed appreciation for the service at this location, often preferring it over other Verizon stores due to better treatment and support.
- RGroger gilfillanJan 2, 20265.0Great service and perfect job
- DDDontdoitDec 27, 20251.0Had Verizon for 25 years, their rates aren't competitive anymore, called to see if I could get a loyalty discount was told they didn't have anything like that so I decided to go to AT&T, Verizon finally offered a discount at porting my number time but AT&T still had better pricing. The girl at AT&T told me she converts from Verizon everyday.
- MMMauro Quintero MonsDec 20, 20255.0Diella was the best
- DBDavid BensonDec 6, 20255.0Our sales woman was tremendous
- TGTiffany GottliebNov 17, 20255.0Very friendly staff. Honest about what I would pay. Just overall pleased with Verizon. Never had any issues with them.
Frequently Asked Questions About Verizon
What types of products does the Verizon store in Rock Hill offer?
The Verizon store offers a full range of wireless products including smartphones, tablets, wearable devices, mobile broadband, accessories, and device protection.
What brands are available at the Verizon Authorized Retailer in Rock Hill?
They carry major brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Otterbox and PureGear.
What are the Verizon store's hours of operation in Rock Hill?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.
Does the Verizon Rock Hill store offer in-store pickup services?
Yes, in-store pickup is available for customers at this location.
What payment options are accepted at the Verizon Authorized Retailer in Rock Hill?
They accept American Express, Apple Pay, Android Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
How can I contact the Verizon store in Rock Hill?
You can reach them by phone at +1 803-818-3220 or email at Info@victra.com.
What nearby restaurants can I visit before or after shopping at Verizon in Rock Hill?
Nearby dining options include Hwy 55 Burgers Shakes & Fries, Koizumi Express (Japanese and steakhouse), Jay Bird's Deli & Diner, Shane's Rib Shack, New China, Charanda Mexican Grill & Cantina, and Empire Pizza Newport.
Are there other mobile phone stores near the Verizon retailer in Rock Hill?
Yes, nearby mobile phone stores include T-Mobile, AT&T Store, and Comporium, which also offers mobile phone repair and IT services.
What financial services are located near the Verizon store in Rock Hill?
Nearby financial services include OneMain Financial, H&R Block, Founders Federal Credit Union, and Western Union for loans, tax services, banking, and money transfers respectively.
Does the Verizon Rock Hill store offer any device protection or smart technology products?
Yes, the store provides device protection, smartwatches, and wearable technology, alongside a full range of wireless devices and accessories.