Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is North Charleston’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.4
287 reviews
5 stars
219
4 stars
19
3 stars
16
2 stars
11
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight exceptional customer service, with specific praise for employees like Jazmine, Jennifer, and Alberto for their helpfulness and follow-through.
Knowledgeable Staff
Customers frequently mention the staff's knowledge and expertise, particularly in resolving issues and explaining products and services.
Mixed Experiences
While many reviews are positive, there are some negative experiences reported, particularly regarding billing issues and perceived pressure to purchase additional services.
Store Environment
The store is described as welcoming and professional, with minimal wait times and a clean environment, contributing to a positive shopping experience.
Follow-Up Support
Several customers appreciated the follow-up support provided by staff, indicating a commitment to customer satisfaction beyond the initial sale.
- CBCharles BlaasNov 6, 20255.0I cannot speak highly enough about Jennifer Guerra. She exemplifies the very best of customer service at a time when customer service (unfortunately) seems to be a relic of the past. Helpful, knowledgeable, friendly, patient, and simply a wonderful person to be with. She even called after work, from her home, to help us set up our Verizon internet!! When was the last time a sales representative did that for you? If I were in a position of making management decisions for Verizon, I would find a significant position for her within Customer Service training.
- DKDebra KidderNov 3, 20255.0Alberto helm, is AWESOME! Not once, but twice, I drove 10 miles out of my way to his location, for 2 seperate cell upgrades! I have a Verizon within a mile from my house! His customer service is exemplary, he’s very knowledgeable and patient. He represents your company very well and deserves recognition and a raise! Debra Kidder
- RCRylee CopelandOct 18, 20255.0Jaz is absolutely incredible. Not only was she friendly and attentive, but she was proactive to resolve an issue with applying the promo to my phone and my brothers phone. I’m incredibly happy with my experience. I highly recommend going to the Verizon at Centre Point. Thank you Jaz!
- GSGinger ScofieldOct 16, 20255.0Jennifer Guerra at the Centre Pointe Drive location is the absolute best. Her customer service it top notch! You never get follow through with CS these days. Jennifer did what she said she would do, and followed up with me a month later to make sure my billing correction came out correctly. If you ever need a new cell phone or plan, she is definitely your woman! I have no doubt she will be running the place soon. So grateful for her help and follow through! 💪😊🙏
- THTony HalasAug 5, 20255.0I don't normally leave reviews, but this was the best experience I have ever had buying a phone. Jazmine and Jennifer were fantastic and were very transparent about everything. No hiden fees or anything i didn't know about. Caleb helped me out with my trade in the next day answering any questions I had. This team is amazing and if i could give it 6 stars i would!
Frequently Asked Questions About Verizon
Where is the Verizon store located in North Charleston?
The Verizon store is located at 4958 Centre Pointe Dr, Ste 105, North Charleston, SC 29418.
What are the Verizon store hours at 4958 Centre Pointe Dr?
The Verizon store is open Monday through Saturday from 9:00 AM to 9:00 PM and Sunday from 11:00 AM to 7:00 PM.
Can I pick up my Verizon order at the store?
Yes, the store offers in-store pickup and curbside pickup services for your convenience.
Which smartphone brands are available at this Verizon store?
You can find smartphones from Apple, Samsung, Google Pixel, Motorola, LG, HTC, and Asus at this Verizon location.
Does the Verizon store offer help with upgrading my phone and Verizon plan?
Yes, wireless sales consultants are available in-person to assist you in upgrading your Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, or other devices, along with your Verizon plan.
What payment options does the Verizon store accept?
The store accepts American Express, Discover, Mastercard, and Visa for payments.
Do I need to make an appointment before visiting the Verizon store?
No appointment is required to visit the Verizon store, but you can call ahead to schedule if preferred.
What are some nearby restaurants I can visit before or after shopping at Verizon?
Nearby restaurant options include Thai Palm Restaurant, Rita's Italian Ice & Frozen Custard, Hardee's / Red Burrito, Huey Magoo's chicken restaurant, Chipotle Mexican Grill, Arby's, and FATZ American restaurant.
Are there any nearby stores where I can shop for electronics or mobile phones?
Yes, nearby electronics and mobile phone stores include another Cellular Sales location, Sprint Store, RadioShack, and Game Stop, which are all close to the Verizon store.
What amenities or services are available near the Verizon store for personal care or relaxation?
Nearby amenities include So Nice Nails beauty salon and Sally Beauty cosmetic and beauty supplies store, providing options for personal care and beauty needs.