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Verizon

4.4
(291 reviews)

Business Details

(843) 566-0001

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is North Charleston’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep North Charleston connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
4958 Centre Pointe Dr, North Charleston, SC
29418, United States

Hours

Reviews

4.4
291 reviews
5 stars
223
4 stars
19
3 stars
16
2 stars
11
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees like Jazmine, Jennifer, and Alberto for their exceptional service.

Professionalism

Reviews highlighted the professionalism of the staff, noting their patience and ability to handle complex issues effectively.

Mixed Experiences

While most feedback was positive, some customers reported negative experiences, particularly regarding billing issues and perceived pressure to purchase additional services.

Store Environment

Customers appreciated the welcoming atmosphere and cleanliness of the store, contributing to a positive shopping experience.

Follow-Up Support

Several reviews mentioned staff going above and beyond by providing follow-up support after the initial sale, enhancing customer satisfaction.
  • AM
    Adrian Montgomery
    Feb 7, 2026
    5.0
    Mr. Armond was very helpful, respectful, and highly intelligent! I’m very pleased with him and Caleb they’re both heading to the brightest path in their lives I’m truly honored to be a Verizon customer thanks to the both of you guys so much and on the side note they both was funny it didn’t took long so I took a bit of their time just to laugh and get to know them
  • DF
    Dylan Forsberg
    Jan 23, 2026
    5.0
    Nick was awesome and helped me set up my phone plan, and helped me as a military member with great customer service and experience in his field. Would recommend to become manager.
  • CB
    Charles Blaas
    Nov 6, 2025
    5.0
    I cannot speak highly enough about Jennifer Guerra. She exemplifies the very best of customer service at a time when customer service (unfortunately) seems to be a relic of the past. Helpful, knowledgeable, friendly, patient, and simply a wonderful person to be with. She even called after work, from her home, to help us set up our Verizon internet!! When was the last time a sales representative did that for you? If I were in a position of making management decisions for Verizon, I would find a significant position for her within Customer Service training.
  • DK
    Debra Kidder
    Nov 3, 2025
    5.0
    Alberto helm, is AWESOME! Not once, but twice, I drove 10 miles out of my way to his location, for 2 seperate cell upgrades! I have a Verizon within a mile from my house! His customer service is exemplary, he’s very knowledgeable and patient. He represents your company very well and deserves recognition and a raise! Debra Kidder
  • RC
    Rylee Copeland
    Oct 18, 2025
    5.0
    Jaz is absolutely incredible. Not only was she friendly and attentive, but she was proactive to resolve an issue with applying the promo to my phone and my brothers phone. I’m incredibly happy with my experience. I highly recommend going to the Verizon at Centre Point. Thank you Jaz!

Frequently Asked Questions About Verizon

Where is the Verizon store located in North Charleston?

The Verizon store is located at 4958 Centre Pointe Dr, Ste 105, North Charleston, SC 29418.

What are the Verizon store hours at 4958 Centre Pointe Dr?

The Verizon store is open Monday through Saturday from 9:00 AM to 9:00 PM and Sunday from 11:00 AM to 7:00 PM.

Brand Certified Facts from Verizon

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