Geek Squad technician was requested to repair a tv that had a corrupted BIOS. Instead of offering to repair the BIOS by simply installing a fresh copy into the motherboard, he immediately went for the sales pitch to entice my wife and I to buy a new television set.
Technician also had us purchase a motherboard from a 3rd party company, but upon arrival, the technician also damaged it. Add on top of it the technician made a mess in the room and never bothered to clean it up.
MD
MIchelle DeBrosse
Nov 20, 2025
1.0
Absolutely horrible. My mom cancelled her account by mistake online today, she is 75 years old. She called right after to tell them her mistake and they charged her to become a member again. $199 dollars!!! Unbelievable and she has been a member for years. Very disappointed they took advantage of an elderly person. Disgusting
EJ
Erika Janitschek
Sep 4, 2025
5.0
I am not sure why all the negative reviews Ive had 2-3 stellar experiences with the Geek squad Team. Val, and Dorothy were very helpful in getting some data pulled off an older than dirt dinosaur computer of mine and did so for me in a fast, affordable manner. Then I was able to easily recycle the computer too! 5 Stars from me!
DS
David Shashikant
Apr 8, 2024
3.0
Great location. Very well maintained and looked after.close to all essential facilities.
DL
doug lind
Apr 5, 2024
1.0
How am I supposed to call Janay at the store back when there are no options to get to the store.... just an overseas call center that does no good when Janay said directly she had questions. I already to the regional gm that I will never buy anything from them. As soon as my kids tablet warranty expires that store can rot
What services does Geek Squad at Best Buy in North Charleston offer?
Geek Squad provides tech repair, setup, and support services including computer, cellphone, and appliance repairs as well as data recovery.
Where is Geek Squad located in North Charleston?
Geek Squad is located at 7612 Rivers Ave, North Charleston, SC 29406, USA.
What are the hours of operation for Geek Squad in North Charleston?
Geek Squad is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
How can I schedule a service appointment with Geek Squad?
You can schedule service either in store or online through the Best Buy website.
What is the contact phone number for Geek Squad in North Charleston?
You can reach Geek Squad at +1 843-553-9299.
Does Geek Squad have a Facebook page for updates and promotions?
Yes, Geek Squad North Charleston has a Facebook page at https://www.facebook.com/208594019748346.
Are there any special deals currently featured by Geek Squad at Best Buy?
Currently, Geek Squad is featuring Black Friday Deals available through their Best Buy store link.
What popular stores are located near Geek Squad for a convenient shopping trip?
Nearby stores include Best Buy electronics and appliance store, Shoe Carnival for footwear and fashion, and Old Navy for clothing.
Can I visit any nearby restaurants when visiting Geek Squad at Rivers Ave?
Yes, nearby restaurants include Burn in 99 - North Charleston for Korean barbecue, Seasons Of Tokyo Rivers Ave for sushi and Japanese fast food, and Poke Cafe for poke bowls.
Are there other services near Geek Squad where I can relax or take care of personal needs?
Nearby services include Zen Massage Charleston for massage and reflexology, Luxurious Nails and Magic Nails for nail and beauty services, and Liberty Tax Service for tax assistance.