Best Buy

Reviews

• MS

  Madam S

  Jan 3, 2026
  1.0
  The store doesn’t allow calls into the store, you’re only able to reach a call center. This is very unfortunate because we spoke to a salesman that we were comfortable with and had more questions for, but since we can’t reach him and we aren’t willing to travel the distance back to the store Best Buy likely lost a sale.
• J

  マインズJames

  Dec 30, 2025
  1.0
  Literally profiled the first day I set foot into the store. Went with my family to find a dash cam and one of the workers asked if we needed help but immediately after got on their mic and said "The individual with the black shirt and pants is looking at electronics. Said some other characteristics and to "stand by". Just curious why that needed to be addressed out loud in front of my wife and kids? Was there a reason my profile needed to be announced to every employee but my wife and the 2 people you asked before to me was left out? The person that helped us look at pressure washers did an amazing job but the first guy needs to be fired.
• MM

  Max Menon

  Dec 29, 2025
  1.0
  Cannot reach local staff by phone. There was issue with the dashcam install but trying to reach the local store to describe the issue has been impossible so I went ahead and disputed the charge on my credit card. When the local store performs an install, they ought to provide a direct local number to the customer in case they need after-sales support.
• KO

  Karen Olson

  Dec 23, 2025
  5.0
  My mom & I brought my 13 y/o son here to get his first desktop computer for Christmas. We really had no idea where to begin as far as which computer would better suit his needs/wants. The salesman we approached was very knowledgeable and provided us with several cost-efficient options. He helped us weigh the pros & cons for each without being too pushy or overbearing and then gave us some space to discuss amongst ourselves. Superior customer service throughout our visit. I only wish I could recall his name...I know he was in his early twenties as he shared with us that he was attending college studying film & movie production. Job well done young man, kudos to you!!
• SL

  Seraena Latham

  Dec 17, 2025
  1.0
  If I could leave 0 stars I would, waited for over an hour to be told repeatedly that someone is on the way to help Us, we were ignored and walked past a handful of times and the woman at the help desk support center was rude as hell. Will be trying to contact the manger soon because we were trying to make a decent purchase and was very disappointed. - EDIT: we were later helped out by a representative named Jada who was very helpful, had a great attitude, and answered all of our questions, and even carried our large order. She gets 5 stars lol

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