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Many customers praised the staff for their friendliness, patience, and helpfulness, particularly highlighting individuals like Tania, Jackie, and Gabriela.
Store Environment
The store was frequently described as clean and welcoming, contributing to a positive shopping experience.
Product Knowledge
Employees demonstrated strong knowledge about products and services, effectively assisting customers with their inquiries and issues.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, including issues with management and service quality.
Pricing Concerns
Several customers noted that while the service is generally affordable, there were complaints about additional fees and the cost of accessories.
CB
Charles Binaghi
Nov 2, 2025
5.0
Have been a with them for a will and great service
KB
K BOOGIE
Oct 13, 2025
1.0
They're bundle price was basically $100 more for a screen protector and case.
MS
marisol salinas
Mar 8, 2025
5.0
Excelente servicio a daniela
KR
Kathy Reese
Jul 18, 2019
3.0
I really just wanted my phone fixed! Unfortunately the phones offered for reasonable prices seem to be JUNK!! It is always send the phone back (again) or buy another phone! What is "reasonable" about that?? Cricket has been as big a scam as I have seen anywhere!! Simply because people recognize the name they assume it is better than the smaller companies......NOT SO!!! Tired of sending phones back and being without a phone for days and buying new phones (I don't need 10 phones! Just one that works! Obviously unless you have a lot of money Cricket can't help you!!😡