Best Buy

Reviews

• GV

  Grabbs Vanduskyness

  2 days ago
  4.0
  It’s Best Buy so there’s that. Prices are still reasonable. Not sure the cell phone area where you can purchase phones. Seems understaffed with not much help. My opinion though. Support staff were helpful since I did buy a TV and a specific wall mount. My TV at home never seems to match the clarity of the TVs in the store. What’s up with/ that?
• NA

  Natalie Allen

  Jan 3, 2026
  1.0
  If I could give it ZERO STARS, I WOULD! When 5+ items were priced incorrectly, I asked the salesperson. They SD they kept the wrong price there so they could sell more items. I questioned further, why wouldn't they take the incorrect price down not to confuse consumer. I was screamed at by security to immediately exit the store. The WORST CUSTOMER SERVICE of all time. I will NVR go in another BestBuy.
• EB

  Ethan G Bunch

  Dec 31, 2025
  2.0
  I went and ordered a brand new pair of Ray Ban Headliners with blue sapphire transition lenses and Best Buy thought it would be a good idea to send me a pair from a return center that was either refurbished or returned because they didn't work and now I can't even connect my pair and I ordered a new pair and I'm so mad. They should have never sent me a refurbished pair from a return center and I will be going in person tomorrow to return them and get a new pair ordered And I may never go back to Best Buy after this again but I am getting my pair of glasses or my money back and buying them somewhere else.
• JD

  Jeremy D

  Dec 28, 2025
  1.0
  I bought a washer & dryer and scheduled the delivery during the purchase. A day before the delivery the delivery company called and cancelled the delivery. It took a week to get in contract with them. I called every day multiple times, left 3 voicemails and emailed them. I finally got in touch with them, and it was another week after that when they were able to setup delivery. This is the last time I will purchase something from Best Buy. There is way too many other options out there that have never been so difficult to get in touch with.
• MM

  Mike Mason

  Dec 24, 2025
  1.0
  I was looking at Value Laptops for my Grandmother here. Just need a very basic, low maintenance Laptop as her last computer was over 15 years old. The salesman walked up to us and said the $170.00 HP Laptops we were looking at were "for children" because they come in "S" mode or Safe Mode. As a Mac user myself, I took his word for it and we didn't purchase it, and my grandmother wanted to think about making a $299 purchase for the more expensive "Non Safe Mode" laptops. I did some research overnight and turns out, you can easily turn off S mode permanently on any laptop running Windows 11. The salesman was clearly trying to upsell to the more expensive laptop with the intention of taking advantage of my initial ignorance and my grandmother who is living on a fixed income. Never will I come back to this location. That is absolutely horrid and it takes a certain kind of person to take advantage of a retired widow around the holidays - evidently the exact kind of person this Best Buy likes to hire.

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