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Brand Certified

Verizon

4.0
(451 reviews)

Business Details

(843) 971-5060

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Mt Pleasant for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
1901 N Highway 17, Mt Pleasant, SC
29464, United States

Hours

Reviews

4.0
451 reviews
5 stars
284
4 stars
39
3 stars
31
2 stars
20
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members like Jermaine, Paul, and Michael, while others reported rude or unhelpful interactions.

Wait Times

Numerous reviews mentioned long wait times for service, with some customers expressing frustration over delays and lack of communication regarding wait times.

Product Knowledge

Several customers highlighted the staff's knowledge and ability to assist with technical issues and product setups, although some felt that not all employees were well-informed.

Mixed Experiences

While many customers had positive experiences, there were significant complaints about poor service, lack of assistance for non-purchasing customers, and issues with billing.
  • TT
    Trent Tinker
    Feb 8, 2026
    1.0
    Sadly a very unhelp staff that is most worried about selling upgrades than helping with questions about Bill and making small changes. Verizon customer 20+ years
  • LJ
    Lindsay Jones
    Jan 25, 2026
    5.0
    I was hesitant to come here because of the reviews but it was a great experience! Melissa was very help and knowledgeable.
  • JR
    Jonathan Roth
    Jan 14, 2026
    1.0
    If you’re a customer they don’t help unless you buy more stuff. Company unsurprisingly doesn’t care about it customer.
  • SH
    Savanna Heim
    Jan 3, 2026
    5.0
    I was having issues with my account and was unable to resolve it online or over the phone. I came into the store somewhat dreading it - but we worked with Austin who was absolutely delightful and amazing to work with! Such a breath of fresh air. He was able to efficiently resolve the issue - thanks again Austin!
  • HM
    Hannah Marshall
    Dec 16, 2025
    5.0
    Blake was so helpful in setting me up with a new phone and talking through the options with me in a way that was easy to understand while still getting me the best deal with price and storage in mind. Thank you so much for making something that’s stressful and that I was putting off seamless and pain free!

Frequently Asked Questions About Verizon

What are the Verizon store hours in Mt Pleasant?

The Verizon store in Mt Pleasant is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 10:00 AM to 5:00 PM.

Where is the Verizon store located in Mt Pleasant?

The Verizon store is located at 1901 N Highway 17, Ste 101, Mt Pleasant, SC 29464.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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