Verizon

4.0
448 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Mt Pleasant for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
1901 N Highway 17, Mt Pleasant, SC
29464, United States

Hours

Reviews

4.0
312 reviews
5 stars
190
4 stars
34
3 stars
26
2 stars
9
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members like Jermaine, Paul, and Michael, while others reported rude or unhelpful interactions.

Wait Times

Numerous reviews mentioned long wait times for service, with some customers expressing frustration over delays and lack of communication regarding wait times.

Product Knowledge

While some staff were noted for their knowledge and ability to assist with various products, others were criticized for lacking information, particularly regarding Android devices.

Store Management

Several reviews highlighted issues with management, including unprofessional behavior and poor customer service, which negatively impacted the overall experience.

Mixed Experiences

Overall, experiences varied widely, with some customers having excellent service while others faced significant challenges, leading to a polarized perception of the store.
  • SH
    Savanna Heim
    Jan 3, 2026
    5.0
    I was having issues with my account and was unable to resolve it online or over the phone. I came into the store somewhat dreading it - but we worked with Austin who was absolutely delightful and amazing to work with! Such a breath of fresh air. He was able to efficiently resolve the issue - thanks again Austin!
  • BM
    BAHRAH MOTORS
    Dec 22, 2025
    1.0
    Bad people work no respect time
  • HM
    Hannah Marshall
    Dec 16, 2025
    5.0
    Blake was so helpful in setting me up with a new phone and talking through the options with me in a way that was easy to understand while still getting me the best deal with price and storage in mind. Thank you so much for making something that’s stressful and that I was putting off seamless and pain free!
  • AF
    Andy Ferez
    Dec 15, 2025
    5.0
    If you can, work with Akos. He gave maximum effort to fix a unique issue with my billing, even giving me updates while he was on vacation.
  • JM
    Jack Meess
    Dec 5, 2025
    5.0
    While I have an old Android, my last several new phones have all been purchased at this location. Great service. Always friendly, professional, knowledgeable staff working here.

Frequently Asked Questions About Verizon

What are the Verizon store hours in Mt Pleasant?

The Verizon store in Mt Pleasant is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 10:00 AM to 5:00 PM.

Where is the Verizon store located in Mt Pleasant?

The Verizon store is located at 1901 N Highway 17, Ste 101, Mt Pleasant, SC 29464.