Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Lexington, SC. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
558 reviews
5 stars
465
4 stars
43
3 stars
14
2 stars6
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Ryan, Tyrell, and Johnny.
Staffing Issues
Several reviews highlighted concerns about understaffing, leading to long wait times and inadequate service during busy periods.
Mixed Experiences
While many customers had positive experiences, some reported poor service and unhelpful staff at certain locations, indicating inconsistency in service quality.
Efficiency
Customers appreciated the quick service and efficiency in handling transactions, with many noting they were in and out in a timely manner.
- KWKelly WilsonJan 3, 20265.0Was in this store last night with my daughter trying to get her iPhone working again and had the nicest experience ever at any Verizon location. His name was Justin and he was very knowledgeable on the products they sell. Needless to say we were very pleased with our experience there. He definitely deserves a promotion or raise of some kind and this store is very lucky to have him has an employee!
- RMRobert MurrellDec 30, 20255.0Was ina and out in no time. Fast friendly service. Very satisfied.
- RCReinaldo707 CosmeDec 23, 20251.0They are slow waited 30 pluses minutes for a express pick up with 2 guys working
- DPDalton PlattsNov 29, 20255.0Most pleasant experience I've ever had in a verizon store. Ryan is the best verizon employee I've ever had the pleasure to work with. Ryan is an amazing salesman. Give that man a raise.
- MLMoriah LeechNov 22, 20252.0I go to the Verizon on Sunset to have my screen protector replaced occasionally and they’re always super helpful, came here today for the same thing and when I asked he just stares at me blankly and then is like “I mean I can but if I screw it up that’s not my fault”. Proceeds to do it but obviously is very inconvenienced by it. Very disappointed in the customer service.
Frequently Asked Questions About Verizon
What products can I find at the Verizon store in Lexington, SC?
The Verizon store offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Samsung, Apple, Motorola, Google, and others.
What services does the Verizon Authorized Retailer in Lexington provide?
They provide services such as new lines, upgrades, new devices, accessories, and support for mobile broadband and wearable technology.
What are the store hours for the Verizon Lexington location?
Monday to Friday, the store is open from 9:00 AM to 9:00 PM; Saturdays from 10:00 AM to 8:00 PM; and Sundays from 11:00 AM to 7:00 PM.
Does Verizon Lexington support in-store pickup?
Yes, the store offers in-store pickup for orders.
Which payment options are accepted at the Verizon store?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, Samsung Pay, and Visa.
Is free Wi-Fi available at the Verizon store in Lexington?
Yes, the store offers free Wi-Fi to customers.
Can I recycle electronics at the Verizon Lexington store?
Yes, the Verizon store offers electronics recycling services.
Are there nearby dining options if I visit the Verizon store?
Yes, nearby dining options include Carolina Wings and Rib House, Zaxby's, Marco's Pizza, McDonald's, Jersey Mike's Subs, Rush's, Tasty Wings and Seafood, Mo's House of Pizza, and Chapala Mexican Restaurant, great for grabbing a meal before or after your visit.
What other retail stores are close to the Verizon Authorized Retailer in Lexington?
Nearby retail options include Game Stop for video games and entertainment, Goodwill thrift store, Walmart Pharmacy, pOpshelf discount store, SHOE DEPT., and The UPS Store for shipping and printing services.
Are there other mobile phone stores near the Verizon Lexington location?
Yes, nearby mobile phone stores include another Verizon location, Victra — Verizon Authorized Retailer, AT&T Store, and T-Mobile store, providing alternative options to compare plans or devices.