Verizon

4.6
304 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Indian Land, SC. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
7716 Charlotte Hwy, Indian Land, SC
29707, United States

Hours

Reviews

4.6
298 reviews
5 stars
261
4 stars
9
3 stars
3
2 stars
2
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness and knowledge, particularly highlighting individuals like Jill, Jeremy, and BJ for their exceptional service.

Negative Experiences

Several reviews mentioned poor service experiences, including rude behavior from staff and issues with misleading information regarding promotions and account management.

Staffing Issues

Customers expressed frustration over long wait times and inadequate staffing, with some noting that only one employee was available to handle multiple customers.

Product Knowledge

While many employees were noted for their product knowledge, there were instances where customers felt misinformed or received incorrect information about products and services.
  • HM
    Howard Mandell
    2 days ago
    5.0
    The staff were great. Very nice and competent. I had a somewhat complicated situation but the process took 2.5 hrs.
  • PW
    Phillip Ward
    Dec 27, 2025
    5.0
    Very professional and knowledgeable about the project
  • BD
    BYC Auto Detailing
    Dec 14, 2025
    5.0
    If I could give them 10 stars I would. New to the area and needed help with an account transfer from one carrier to another. 2 gentleman were able to help me out one name was David the other was Gabriel. Probably the best costumer services and interaction I’ve had far as cell phones related issues. great help navigating the issue I had. Considering there was only 2 of them working at time I was there and they had multiple people to help they did an amazing job! Overall great experience!!
  • SA
    Sahil Ahuja
    Dec 3, 2025
    1.0
    I wish i could give negative ratings, one if there reps named Jordan gives false and misleading information to the customers and is very rude in his behavior with the customers he should be fired immediately. So i was on there store on 12/1 to get the black friday offer and upgrade new phone. He told me the phone is not available so gave me 2-options either order now or come tomorrow. I said let’s order now but he insisted it would be better if i come tomorrow but i asked him offer ends today so lets order he said he will be able to extend the offer till tomorrow. I came back the next day and he telling he can’t give the same offer as it ended yesterday better i should have ordered yesterday and was very rude.
  • SF
    Steve Ferenczi
    Nov 20, 2025
    5.0
    Perfect service . Very setisfied

Frequently Asked Questions About Verizon

What kind of products does the Verizon store in Indian Land, SC offer?

Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Apple, Samsung, and Google.

What services can I get at the Verizon Authorised Retailer in Indian Land?

You can get services including new lines, upgrades, new devices, and accessories at this Verizon Authorized Retailer.