Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Indian Land, SC. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
298 reviews
5 stars
261
4 stars
9
3 stars3
2 stars2
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness and knowledge, particularly highlighting individuals like Jill, Jeremy, and BJ for their exceptional service.
Negative Experiences
Several reviews mentioned poor service experiences, including rude behavior from staff and issues with misleading information regarding promotions and account management.
Staffing Issues
Customers expressed frustration over long wait times and inadequate staffing, with some noting that only one employee was available to handle multiple customers.
Product Knowledge
While many employees were noted for their product knowledge, there were instances where customers felt misinformed or received incorrect information about products and services.
- HMHoward Mandell2 days ago5.0The staff were great. Very nice and competent. I had a somewhat complicated situation but the process took 2.5 hrs.
- PWPhillip WardDec 27, 20255.0Very professional and knowledgeable about the project
- BDBYC Auto DetailingDec 14, 20255.0If I could give them 10 stars I would. New to the area and needed help with an account transfer from one carrier to another. 2 gentleman were able to help me out one name was David the other was Gabriel. Probably the best costumer services and interaction I’ve had far as cell phones related issues. great help navigating the issue I had. Considering there was only 2 of them working at time I was there and they had multiple people to help they did an amazing job! Overall great experience!!
- SASahil AhujaDec 3, 20251.0I wish i could give negative ratings, one if there reps named Jordan gives false and misleading information to the customers and is very rude in his behavior with the customers he should be fired immediately. So i was on there store on 12/1 to get the black friday offer and upgrade new phone. He told me the phone is not available so gave me 2-options either order now or come tomorrow. I said let’s order now but he insisted it would be better if i come tomorrow but i asked him offer ends today so lets order he said he will be able to extend the offer till tomorrow. I came back the next day and he telling he can’t give the same offer as it ended yesterday better i should have ordered yesterday and was very rude.
- SFSteve FerencziNov 20, 20255.0Perfect service . Very setisfied
Frequently Asked Questions About Verizon
What kind of products does the Verizon store in Indian Land, SC offer?
Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Apple, Samsung, and Google.
What services can I get at the Verizon Authorised Retailer in Indian Land?
You can get services including new lines, upgrades, new devices, and accessories at this Verizon Authorized Retailer.
What are the store hours for the Verizon store in Indian Land, SC?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does the Verizon store in Indian Land offer in-store pickup?
Yes, the store offers in-store pickup for orders.
What payment options are accepted at the Verizon Authorized Retailer?
The store accepts payments via American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does the Verizon store provide free Wi-Fi to customers?
Yes, free Wi-Fi is available at the store for customers.
Which nearby food places can I visit before or after shopping at Verizon?
Nearby food options include Firehouse Subs Carolina Reserve, Starbucks, Jimmy John's, Le Peep, Chili's Grill & Bar, Taco Bell, and It's Just Wings.
Are there any nearby shops I can explore near Verizon in Indian Land?
Yes, you can explore nearby stores like Mattress Warehouse, Kirkland's home decor, HomeGoods, Hibbett Sports, Dollar Tree, and Benefit Cosmetics BrowBar.
What nearby personal care services are close to the Verizon store?
Nearby personal care options include Sport Clips Haircuts, Sports Clips salon, Nails So Dep nail and beauty salon, and MyEyeDr. optometrist.
How can nearby places help me when visiting the Verizon store in Indian Land?
Nearby dining and retail options provide convenient places to eat, shop, or get personal care before or after your visit. For example, you might grab a coffee at Starbucks or get a haircut at Sport Clips nearby.