Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Indian Land, SC. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
293 reviews
5 stars
257
4 stars
9
3 stars3
2 stars2
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting individuals like Jill, Jeremy, and Darrel.
Long Wait Times
Several reviews mentioned long wait times and insufficient staffing, leading to frustration among customers.
Technical Issues
Customers reported various technical issues with their devices and account management, often requiring multiple visits or calls to resolve.
Sales Practices
Some customers expressed dissatisfaction with perceived deceptive sales practices, including being misquoted or charged for unnecessary services.
Mixed Experiences
While many had positive interactions, others reported negative experiences with unhelpful staff or unresolved issues, indicating inconsistency in service quality.
- SFSteve Ferenczi4 days ago5.0Perfect service . Very setisfied
- DKDenise KeechNov 10, 20255.0Jordan was amazing and explained every detail in terms I could understand. He is a great asset to your company!!
- CGCharles GriffinOct 22, 20255.0A couple days ago I went in to get a new phone and switch my carrier to Verizon. Jordan was extremely nice and helpful. He stayed late after they had closed to make sure I was taken care of. He made the whole process much less stressful
- BTBarbara TuccioOct 13, 20255.0Darrel, who helped me through the process of getting a new phone, was amazing. He listened to what I was looking for and had the patience and kindness to go through the whole process with me. It took hours!! I can’t say thank you so much for all your help!!!
- ASAndrew SchlesingerSep 22, 20251.0While the employees are nice and try todo their best this is a 3rd party Version store and when things go wrong you basically have to wait for real verizon to fix it. I just spent 2 hours today just trying to pick up an iPhone 17 & IWatch upgrade for my wife. I only wanted to pick up the phone and watch that we ordered on launch day before they closed, so I could set them up later when she got home from travel. They logged into my account and pulled “our” order and it was discovered that there was an extra iPad attached… I asked multiple times if we had the correct order because something sounded off. I was assured that this was the right order multiple times. It took calling Verizon support to resolve the iPad issue which took about an hour and half. Finally it came to processing the pick up… You’d think it couldn’t get any worse right? You’re wrong, they somehow managed to activate the new phone for a person that wasn’t in the store stranding my wife at the airport without a working phone. Thank god for free WiFi service and WiFi calling. Another 20ish mins of getting her current phone working again remotely while she waited for her flight… The pickup was finally processed without bricking my wife’s current phone and I was able to leave with the order. Fast forward to setting up the devices, phone goes smoothly like every other iPhone upgrade we’ve done before. Thanks Apple! Now we go to setup the watch and notice the wrong color was given to us! So in turn it was in fact the wrong order for the watch/ipad. So if you ordered a Pink iPad & Rose Gold Watch and they can’t find your devices when you go to pick them up this week now you know why. We will be returning the watch for the color we initially ordered. All I can say is good luck if anything goes wrong at this location
Frequently Asked Questions About Verizon
What kind of products does the Verizon store in Indian Land, SC offer?
Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Apple, Samsung, and Google.
What services can I get at the Verizon Authorised Retailer in Indian Land?
You can get services including new lines, upgrades, new devices, and accessories at this Verizon Authorized Retailer.
What are the store hours for the Verizon store in Indian Land, SC?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does the Verizon store in Indian Land offer in-store pickup?
Yes, the store offers in-store pickup for orders.
What payment options are accepted at the Verizon Authorized Retailer?
The store accepts payments via American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does the Verizon store provide free Wi-Fi to customers?
Yes, free Wi-Fi is available at the store for customers.
Which nearby food places can I visit before or after shopping at Verizon?
Nearby food options include Firehouse Subs Carolina Reserve, Starbucks, Jimmy John's, Le Peep, Chili's Grill & Bar, Taco Bell, and It's Just Wings.
Are there any nearby shops I can explore near Verizon in Indian Land?
Yes, you can explore nearby stores like Mattress Warehouse, Kirkland's home decor, HomeGoods, Hibbett Sports, Dollar Tree, and Benefit Cosmetics BrowBar.
What nearby personal care services are close to the Verizon store?
Nearby personal care options include Sport Clips Haircuts, Sports Clips salon, Nails So Dep nail and beauty salon, and MyEyeDr. optometrist.
How can nearby places help me when visiting the Verizon store in Indian Land?
Nearby dining and retail options provide convenient places to eat, shop, or get personal care before or after your visit. For example, you might grab a coffee at Starbucks or get a haircut at Sport Clips nearby.