Verizon

4.4
306 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Indian Land, SC. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
10092 Charlotte Highway, Indian Land, SC
29707, United States

Hours

Reviews

4.4
302 reviews
5 stars
243
4 stars
9
3 stars
6
2 stars
4
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and professional, with specific mentions of employees like Patrick, Finn, and Lyndsay for their exceptional service.

Long Wait Times

Several reviews highlighted long wait times, with some customers expressing frustration over delays and inadequate staffing during busy periods.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about unprofessional behavior from some staff members and issues with service quality.

Store Management

Customers appreciated the calm and professional handling of difficult situations by managers, but some expressed dissatisfaction with the resolution of issues and misleading information.
  • ML
    Marisha LG
    6 days ago
    5.0
    My sales rep was very knowledgeable about the products that I inquired about, patient, caring, and he ensured that I had the correct mobile plan/services/devices applicable to my needs. He demonstrated excellent time management skills dividing his time to meet the needs of each customer present during my visit while assisting me with transferring my storage from the old device to the new one.
  • CG
    Connor Gross
    Dec 28, 2025
    5.0
    Jordan was friendly and helpful.
  • DK
    Dan Kruglov
    Dec 27, 2025
    5.0
    Picked up a new Pixel here with no issues, got it done quick
  • AH
    Aubury Hopkins
    Nov 29, 2025
    5.0
    Great staff and professionalism!! Was at this location when some older couple came in screaming and threatening the manager for something that wasn't his fault. Those customers made me feel extremely uncomfortable and it really speaks to the manager who handled it as calmly as he did. I know if someone got in my face and threatened like that, I'd lose my job in a second!!! Great job Verizon and great job manager!! And to that couple, I hope your life gets a little less sad.
  • DD
    Donna Dodd
    Nov 13, 2025
    5.0
    Our first experience in the past two weeks was with Gabriel who was very pleasant and fairly knowledgeable. We have worked with Jordan in two different stores in the same past two weeks. Jordan is very polite, patient, friendly and extremely knowledgeable about Verizon and iPhones. I purchased a 17 pro max which Gabriel and Jordan assisted me with in the Indian Land store. Within a few days I decided it was too big for me. Jordan handled the trade in yesterday to a 17 pro, which went very smoothly.

Frequently Asked Questions About Verizon

What types of products can I find at Verizon Indian Land?

Verizon Indian Land offers a full range of wireless devices including smartphones, tablets, mobile broadband, wearable technology, accessories, and device protection.

What are the store hours for Verizon in Indian Land, SC?

The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.