Verizon

4.3
300 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Indian Land, SC. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
10092 Charlotte Highway, Indian Land, SC
29707, United States

Hours

Reviews

4.3
296 reviews
5 stars
237
4 stars
9
3 stars
6
2 stars
4
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Patrick, Finn, and Lyndsay.

Long Wait Times

Several reviews highlighted long waiting times, with some customers reporting waits of over an hour without assistance.

Mixed Experiences

While many customers had positive experiences, others reported poor service, including unprofessional behavior from certain staff members.

Sales Practices

Some customers expressed dissatisfaction with sales practices, mentioning unexpected charges and misleading information regarding promotions.

Store Management

A few reviews noted issues with store management, including lack of staff during busy times and unhelpful responses to customer inquiries.
  • DD
    Donna Dodd
    Nov 13, 2025
    5.0
    Our first experience in the past two weeks was with Gabriel who was very pleasant and fairly knowledgeable. We have worked with Jordan in two different stores in the same past two weeks. Jordan is very polite, patient, friendly and extremely knowledgeable about Verizon and iPhones. I purchased a 17 pro max which Gabriel and Jordan assisted me with in the Indian Land store. Within a few days I decided it was too big for me. Jordan handled the trade in yesterday to a 17 pro, which went very smoothly.
  • TT
    Tasha
    Oct 26, 2025
    5.0
    Great customer service
  • FC
    Frank Carter
    Jul 30, 2025
    5.0
    All good!!
  • MK
    manish karamchandani
    Jun 23, 2025
    1.0
    Waiting time is 1+ hour Very poor Get ready to waste your time here
  • BK
    Brian K
    Jun 10, 2025
    5.0
    Amazing service, team is first rate

Frequently Asked Questions About Verizon

What types of products can I find at Verizon Indian Land?

Verizon Indian Land offers a full range of wireless devices including smartphones, tablets, mobile broadband, wearable technology, accessories, and device protection.

What are the store hours for Verizon in Indian Land, SC?

The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.