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Brand Certified

Verizon

4.8
(781 reviews)

Business Details

(843) 284-9573

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Hilton Head’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Hilton Head connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
2 Marina Side Drive, Hilton Head, SC
29928, United States

Hours

Reviews

4.8
781 reviews
5 stars
718
4 stars
25
3 stars
11
2 stars
6
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, patience, and professionalism, highlighting individuals like Peter, Kimberly, and Tulio for their exceptional service.

Technical Issues

Several reviews mentioned frustrations with technical problems, including issues with phone upgrades, plan changes, and account management, leading to dissatisfaction.

Store Experience

While many customers had positive experiences, some reported long wait times and confusion regarding the store's status as a corporate or authorized retailer, affecting their overall satisfaction.

Knowledge and Support

Customers frequently noted the staff's knowledge and ability to resolve issues, with many expressing appreciation for the thorough explanations and assistance provided.
  • DC
    Don Cleek
    5 days ago
    5.0
    I have used Verizon for 16 years . For 13 years I tried in Kingsport TN and Bristol VA to have the Teacher Discount applied to my bill. The customer reps in the stores near me were of no help. On a trip to Hilton Head I visited the Cellular Sales stores near Shelter Cove. I asked a customer rep named Peter if he could help me. In 15 minutes he discovered the problem. Peter is the best customer rep I have ever encountered. I then used Peter to upgrade all my phones and thru the whole process he was the best!! Fantastic Service!!
  • MK
    Martin Keller
    Feb 12, 2026
    5.0
    Excellent help when we needed it on vacation.
  • MM
    Marilyn Miller
    Feb 5, 2026
    5.0
    Thank you!! Chandler was Amazing!!
  • PE
    Philip Eggleton
    Jan 26, 2026
    5.0
    Jaydia Morra was great to work with. Thanks, Phil
  • CW
    Clara Weismantel
    Dec 29, 2025
    1.0
    I walked in a couple weeks ago and was told I couldn’t keep my phone number and take part in a deal to get a new phone. Come to find out my sister and mom came back from the same store the other day and they were able to get the same deal and keep their numbers, it was just harder to do on the employees end and the process ended up taking 2 hours but it was entirely possible. The employee I got was just lazy I guess and he didn’t want to help me. Needed to keep my phone number because I have business cards so I went to T-mobile instead. Really disappointed.

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Certified February 22, 2026Yext Knowledge Graph
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