Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Greenwood for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
257 reviews
5 stars
134
4 stars
35
3 stars
16
2 stars
17
1 star
55
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful and knowledgeable staff, while others report rude behavior and lack of assistance.
Staff Knowledge
Several customers highlighted the expertise and friendliness of specific employees, such as Hilary and Shalonda, who provided exceptional service.
Long Wait Times
Many reviews mention long wait times in-store, with some customers preferring to handle issues online or via phone.
Sales Experience
Customers expressed frustration with sales tactics, including hidden fees and pressure to purchase additional products.
Store Environment
The store environment received mixed reviews, with some customers noting helpful staff while others reported unprofessional behavior and lack of accountability.
- RDRebecca Delen2 days ago1.0Worst customer service I have ever experienced. The manager, Emmanuel, and one of his employees took advantage of my 86 year old Grandmother by signing her up for a more expensive data plan, a new phone, a new tablet with a new line, and home internet when she went in to change the payment method on her account. When I went in to see what exactly he sold to her and what could be done to fix this, the manager would not even allow me to completely finish a single question, did not offer any help or explanation, gave me conflicting information than what was online, told me since I was not an authorized user on the account he “should have stopped talking to me a long time ago,” and when I would ask about the information I read on the Verizon website regarding the home internet or new data plan he, personally, sold to my Grandmother the day before, he looked right at me and said, “You know I work here, right?” After holding several management positions over the last decade, I’m stunned that a person so profoundly unprofessional, alarmingly uninformed, and seemingly comfortable preying on naïve customers managed to land any customer facing position, much less a management role. Thankfully, when I called *611, I finally reached a competent agent who verified that the information Emmanuel gave me was completely wrong, and then proceeded to finish all those “impossible” tasks without the slightest issue.
- AMAndrew MilfordNov 11, 20251.0Worst experience I’ve ever had in a store. The guy in charge wouldn’t even look up from his phone to help me. I had ordered a phone online and there were no updates on the order. I had tried to chat online with a representative and couldn’t get an update. I had also tried calling customer support but couldn’t get past the automated part. When I explained the guy just said try again and looked away. I told him I may just go to AT&T and he said good idea.
- PPPRATIK PATELOct 6, 20251.0Bed service bed attitude
- KSKendra ShufordSep 29, 20255.0I came in the store today and I worked with Hilary. First off, let me say that Miss Hilary was very knowledgable!! She was extremely thorough and left nothing out. Before I went in to upgrade my phone, I already checked the numbers through my Verizon app. Hilary, provided me with the exact same numbers! She had the friendliest smile during the entire transaction and needless to say, I am now the proud owner of a Samsung Galaxy S25 Ultra!! I love my new phone! Please keep Hilary around! She made this one of my BEST experiences at Verizon! Great job Hilary!!!
- CCClemson974Sep 27, 20251.0Not impressed with Customer service here..Will do all my business online from now on.
Frequently Asked Questions About Verizon
What are the store hours for the Verizon store in Greenwood, SC?
The Verizon store in Greenwood is open Monday to Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
What brands of smartphones are available at the Verizon Greenwood store?
You can find the latest 5G smartphones including Apple iPhone 15, Samsung Galaxy S23, Google Pixel 8, Motorola, Kyocera, and TCL at the store.
Does the Verizon store in Greenwood offer online ordering and pickup?
Yes, you can shop online and pick up your order in store. They also offer free 2-day shipping, express lockers, and same-day delivery in select areas.
Can I schedule an appointment at the Verizon Greenwood store before visiting?
Yes, you can schedule an in-store appointment online for a convenient visit to the Verizon store in Greenwood.
What payment methods does Verizon Greenwood accept?
The store accepts payments via check, debit card, mobile NFC payments, and does not require cash only.
What types of products and services does Verizon Greenwood offer for businesses?
They offer business cell phones, mobile hotspots, tablets, laptops, as well as mobile, wireless internet, and voice plans suited for business needs.
Is there a convenient coffee shop near the Verizon Greenwood store for a quick break?
Yes, Starbucks is nearby where customers can enjoy coffee either before or after their visit to Verizon.
Where can I grab a quick meal near the Verizon store in Greenwood?
Firehouse Subs and Whataburger are located close to the Verizon store, offering fast and tasty options for a quick meal.
Are there any beauty and spa services nearby the Verizon Greenwood store?
Yes, Bath & Body Works, K Bella Nail Studio LLC, Super Nail, and LE Nails are nearby for beauty and spa services.
Are there financial services available near the Verizon Greenwood store?
Nearby you can find Wells Fargo Bank, South State Bank, LibertyX Bitcoin ATM, and Western Union for various financial and money transfer services.