Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Greenville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.4
264 reviews
5 stars
126
4 stars
29
3 stars
15
2 stars
14
1 star
80
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed, with many praising specific employees for their helpfulness, while others report rude and unhelpful service from staff.
Staff Knowledge
Some customers highlighted the knowledge and professionalism of certain employees, while others experienced frustration with staff who seemed disengaged or uninformed.
Store Management
Several reviews indicate issues with management, including poor handling of customer complaints and a lack of effective training for employees.
Overall Experience
While some customers had positive experiences, many expressed dissatisfaction with long wait times, lack of assistance, and overall poor service.
- RHRay HillJan 2, 20261.0They pay no attention to customers, we had been waiting 20 minutes to get checked in. A new customer walks in and was checked in immediately so I approached the employee and told her that we had been waiting a while, she said she didnt see us, with only 4 customers in the store, I find that hard to believe but she didn't look very bright. I told her that I believed her and she snapped back that I was rude. Yes, a Verizon employee told me, the customer that I was rude. Even if I was, she doesn't have an opinion, just a job to do which she has already proven that she can't. The other customer was nice and told me to go ahead. The employee told me that they are short staffed, like its my problem. Employees dont need to express internal failures within a business. So, I walked out. I was prepared to spend good money on two new phones but now I will look elsewhere. The stupid employee would have been fired if I had anything to do with it. Its amazing how bad customers are treated here.
- BHBecky HogueNov 22, 20255.0Excellent service. Staff was very friendly, knowledgeable, and helpful. Overall a wonderful experience.
- TBTERESA BEALSNov 7, 20255.0Absolutely the best experience ever thanks to Britney Roth, Assistant Manager at Market Point Drive. Greenville, SC. Many thanks Brittany.
- LGLana GreenOct 24, 20255.0We had amazing experience at this location. Judge has been helping us with upgrading our phones . He went above and beyond. Took a time to explain best options for us based on our needs. I’ve been with Verizon over 20 years and Judge is the best so far !!! He is absolutely fantastic!
- ABAcacia BryantOct 11, 20251.0The customer service here was terrible. We wanted to trade in our current iPad since we got a new one. We were told to drop off the old iPad at a Verizon store. The guy at the front was extremely passive aggressive, sarcastic and rude. He wouldn’t even tell us which Verizon store we had to drop the old iPad off to (which would have been help) because he was so busy being rude and explaining why this store couldn’t take it. I always say it’s not what you say, it’s how you say it.
Frequently Asked Questions About Verizon
What brands of smartphones does the Verizon store in Greenville offer?
The Verizon store in Greenville offers smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What are the store hours for Verizon in Greenville?
Verizon in Greenville is open Monday through Friday from 10:00 AM to 7:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I schedule an appointment at the Greenville Verizon store?
Yes, you can schedule an in-store appointment at the Greenville Verizon store online or via the My Verizon app.
What pickup and delivery options does Verizon Greenville provide?
Verizon Greenville offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
Does Verizon Greenville sell business phones and devices?
Yes, Verizon Greenville offers business cell phones, mobile hotspots, tablets, and laptops.
What mobile plans and services are available at Verizon Greenville?
Verizon Greenville provides mobile plans, wireless internet plans, and voice plans for customers.
How can the My Verizon app help me with scheduling at the Greenville store?
The My Verizon app allows you to schedule appointments conveniently and access store information for the Greenville location.
Are there dining options near the Verizon Greenville store?
Yes, nearby dining options include Chipotle Mexican Grill, La Parrilla Mexican Restaurant, Salsarita's Fresh Cantina, CAVA, First Watch, and Market Bistro.
What nearby wellness and beauty services can I visit after Verizon Greenville?
After your visit to Verizon Greenville, you can go to Spavia Day Spa, Blo Blow Dry Bar, Great Clips, Simply Massage, or Tips N Toes for wellness and beauty services.
Are there any shopping centers or services close to the Verizon Greenville store?
Yes, The Point shopping center, The UPS Store 5547 for packing and printing services, World Market Greenville, and Carter's children's clothing store are nearby.