Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Greenville, SC. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
420 reviews
5 stars
318
4 stars
23
3 stars
8
2 stars
12
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members like Amanda, Phillip, and Roger, highlighting their knowledge and willingness to assist.
Inconsistency
Some customers reported negative experiences with certain representatives, citing issues with service quality and communication, particularly with a representative named Jonathan.
Sales Practices
Several reviews mentioned concerns about aggressive sales tactics, including unauthorized charges and upselling of services or products that customers did not request.
Overall Experience
While many customers had positive experiences, there were significant complaints about billing issues and perceived dishonesty regarding service agreements.
- THTom Hart6 days ago5.0They were honest and upfront about pricing, which was very different from some mobile phone store experiences I’ve had in the past.
- CFCatherine FriersonJan 5, 20265.01. Knowledgeable 2. Looked for ways to save me money 3. Patient, customer focused 4. Efficient
- EFErin FrancisDec 7, 20255.0My brand new phone had an issue that no one could help me with. I was told it had to be fixed at a Victra location. I drove 90 minutes to the stores and thankfully Phillip was able to help. I am so thankful that I didn't have to go more intense to fix the issue. Thanks Phillip!
- AHAngela HeckerNov 25, 20255.0Phillip was incredibly knowledgeable, professional & showed great hospitality when upgrading our phones!
- AHApril HeathNov 17, 20255.0Verizon has consistently offered reliable service, both the phone and customer service. Rarely do i ever have problems, and they solve them. I will say that pre paid service has pros and cons. I control my spending, but when the notification to pay doesn't happen like clockwork, there are problems with finding a method to pay. It can be very inconvenient and annoying when Verizon doesn't send the notification in a timely manner. Other than that, speed, connectivity, and professionalism are second to none.
Frequently Asked Questions About Verizon
What products does Verizon at 2541 N Pleasantburg Dr offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What are the store hours for Verizon in Greenville, SC?
The store is open Monday to Friday from 9:00 AM to 9:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Which payment options are accepted at this Verizon store?
Payments via American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa are accepted.
Does Verizon offer in-store pickup services?
Yes, Verizon offers in-store pickup for products purchased.
What languages are supported by staff at this Verizon location?
The store provides service in both English and Spanish.
How can I contact Verizon Greenville via phone or email?
You can call them at +1 864-315-3173 or email Info@victra.com for inquiries.
What brands does Verizon carry at the Greenville location?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Casemate, Otterbox, Google, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista.
What nearby restaurants can I visit before or after shopping at Verizon?
Nearby restaurants include LTO Burger Bar, Compadres Mex Mex Grill, Mojo's Famous Burgers Cherrydale, Sakura Japanese Steakhouse, Southern Culture Kitchen and Bar, Maverick Biscuit Cherrydale Crossings, travinia italian kitchen & wine bar, and Bojangles'.
Are there any nearby services useful for customers visiting Verizon?
Nearby services include The UPS Store 6187 for shipping and printing, Shred Nations for shredding services, and Snapsterbooth Photo Booths for event photography.
Which nearby health and wellness centers can customers explore around Verizon?
Customers can visit nearby chiropractic and wellness centers such as Berg Chiropractic and Laser Therapy, AlignLife - Chiropractic & Natural Health Center, Pain MD, and HealthSource of Cherrydale.