Best Buy

Reviews

• KR

  Kristy Rogers

  3 days ago
  1.0
  I wanted to give no stars but I had to do something..I made my very first purchase on nov.16th and then it was canceled bc the shipper couldn't find the package apparently, so at replacement was sent out to be delievered on Nov 21 , and now it was delayed so basically the same thing is happening for the second time, so now it's just a really bad waiting game to see if it arrives, and I ordered the product from affirm so they got paid..but i lose all..it's very disappointing but this was my first and will most definitely be my last! I will not shop here again!
• LM

  Love Meow

  Nov 17, 2025
  1.0
  Received a damaged product called online support they told me to take it into the store to have them exchange it, I did and was treated rudely by Sam or whatever his name is and the rude teenagers in the store! They wanted me to spend $500 for a replacement the product was thrown in a box and received in a busted open box!! I do t buy new I buy refurbished owned and open box and while I know they will have imperfections usually they aren’t so obvious and even if they are the product always worked this one doesn’t work!!!asked for someone over the “manager” supposedly there is no one!!! I was willing to take another refurbished product or open box but I shouldn’t have to pay for damaged goods that I received damaged! Workers were also recording me on their phones without my permission!!! Just wait til you hear from my attorney!!!!
• AM

  Angie Medico-Elkins

  Nov 8, 2025
  2.0
  I just stopped at this location to pick up a cell phone that I was buying out right. At check out three questions popped up at the end, two of them were about donations and one was to apply for a credit card. I hit no to all three and my debit card was charged. After I got to my car I noticed I was charged a $10 donation for something called teen tech. I had to go back inside through the pouring rain to get a refund for something I never should have been charged for. Check your receipts! This should not have happened to me and I wonder how many others it happens to regularly, especially those that don't notice.
• FH

  Foster’s Favorite Haunts

  Nov 8, 2025
  5.0
  I typically try to avoid most big box stores, but had to make a purchase for a washer and dryer to be delivered in another state. My salesman was Destino. He provided excellent service and clearly understood Best Buy’s point of sale process to sell an appliance to a customer. I know it can be slightly tricky to navigate through these types of sales procedures. I highly advise asking for him if you plan to purchase an appliance at this location. It was because of Destino I gave 5 stars. I was pretty much in and out.
• BP

  Brandon P

  Nov 3, 2025
  1.0
  You should strongly suggest changing your product statuses bcuz if an item is available and i can purchase it then I shouldn't have to wait a month and a half to pick up said item in that situation that would clearly be "SOLD OUT" bcuz there's not a physical item for me to get after purchase it's really frustrating to buy something and it be available for purchase but you can't get it until after month and a half later. I would rather it not let me purchase the xbox rog ally x then to take my money and then give what i paid for.a.month and a half later is wild lol... yall would never let me take one of your items and pay for it a month later lol

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