Apple Haywood Mall

3.8
1552 reviews

About

Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • [Free/Paid] wi-fiNot available

Location

Apple Haywood Mall
700 Haywood Road, Greenville, SC
29607, United States

Hours

Reviews

3.8
1,552 reviews
5 stars
840
4 stars
230
3 stars
111
2 stars
63
1 star
308

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences reported; some employees were helpful and attentive, while others were described as rude and unprofessional.

Wait Times

Customers frequently mentioned long wait times for service, even with appointments, leading to frustration.

Product Knowledge

Several reviews highlighted a lack of product knowledge among staff, resulting in misinformation and poor customer experiences.

Repair Issues

Customers expressed dissatisfaction with repair processes, including delays and unresolved issues after service.

Store Environment

The store was noted for being clean and well-organized, but the overall shopping experience was marred by staffing and service issues.
  • RI
    Rodger & Beth Hawthorne II
    6 days ago
    5.0
    Walking the mall is always fun. Lots of stores that may appeal to all ages.
  • MM
    Mayra Mayra
    Dec 26, 2025
    5.0
    Eric was very attentive and had a lot of patience helping my family who’s traveling from Peru, trading a cell phone, exchanging AirPods and purchasing extra phones . The store was very busy but staff was very helpful and attentive. Thank you !
  • RB
    Ricky Brantly
    Dec 26, 2025
    1.0
    The guy helping me swiped my card so many times that it locked and I had to call three separate customer service numbers so get it unlocked and then they said I could not get a replacement or get it unlocked. Thanks, my $100 is now gone!
  • SR
    Santiago Restrepo
    Dec 24, 2025
    5.0
    Tristan gave great customer service! He made us feel welcomed and made the process of buying a new iPhone easy!
  • DL
    Dog lover
    Dec 3, 2025
    5.0
    I walked into the Apple Store at Haywood Mall as a woman on a HIGH-STAKES MISSION. No map. No plan. Only confusion… and cash. Somehow — in a shocking and heroic turn of events — I was guided by an actual angel in an Apple shirt who didn’t once sigh, blink too slow, or question how I’ve survived this long. For the record, I am completely tech illiterate. I don’t know what half the buttons on my phone do — and yet they treated me like a respected, capable adult instead of someone who needed a sippy cup and parental controls. They even accepted my CASH like we were in some old-timey western trading post. I felt powerful. I felt seen. I felt ALIVE. Within minutes, they had helped me choose the AirPods perfectly suited for my hardworking, roaming-the-streets, weather-braving mailman husband. (Apparently not all ears are created equal. Who knew.) I entered tech-illiterate and trembling. I exited confident and victorious. Thank you.

Frequently Asked Questions About Apple Haywood Mall

What products can I find at the Apple Haywood Mall store?

You can shop for iPhone, Mac, Apple Watch, iPad, and more at Apple Haywood Mall.

Does Apple Haywood Mall offer technical support?

Yes, you can get technical support at the Genius Bar inside the store.