Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Georgetown’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Location
Hours
Reviews
4.3
258 reviews
5 stars
176
4 stars
36
3 stars
18
2 stars
5
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, patience, and knowledge, particularly highlighting employees like Luke, Brooks, and Ryland.
Mixed Experiences
While some customers had excellent experiences, others reported poor service, particularly from certain employees like Collin.
Sales Approach
Several reviews noted the non-pushy sales tactics of employees, making customers feel comfortable during their purchasing decisions.
Technical Support
Customers appreciated the technical assistance provided, especially in transferring data and setting up new devices.
Store Environment
The store was described as friendly and welcoming, although some customers noted a decline in service quality over time.
- ATamy tetaOct 25, 20255.0My initial experience wasn't great. I was quietly greeted by a young female who was less than enthusiastic to help me. My phone was stolen the night before, so I needed help locking and factory resetting it from another device. I also needed to purchase a new phone. My options were not presented to me. I was told my photos, texts, and apps would likely transfer as long as they were backed up to my Google account. I expressed the importance of my text messages getting transferred, as my father had passed away recently. When nothing transferred over and I broke down in tears, she asked me for my phone again, clicked some buttons and retrieved most of my photos. Still no luck with my texts. In an effort to not break down further, I excused myself outside. Another employee, Luke, was getting some fresh air. I introduced myself and asked him to further assist me. He sat with me for close to an hour, working on my new phone, respectfully consoling me and apologizing for the rushed sale earlier. (The female employee's shift had ended just after she swiped my debit card). Luke factory reset my new phone, un-doing everything the young lady did. He then "custom" transferred everything as opposed to "express" transferring. He was able to retrieve all texts (including the thread between my father and I) as well as photos and apps, as promised. Luke's compassion, patience, and heart turned this experience from a 1 star, to 5. He made my entire day by dedicating himself to fixing the problem, ensuring customer satisfaction. He is a wonderful asset to the team and I am eternally grateful for him. Thank you again Luke.
- EGElliott GregoryOct 23, 20255.0Leslie and Chris are the absolute best! They made everything easy! Thank y’all!!
- JLJudy LucasOct 17, 20255.0Brooks was very patient, kind and helpful! He seems to be the only one there who can ever help us!
- KOKaren OwensSep 22, 20255.0So thankful for Ryland, he has helped me numerous times with difficulties using my new phone, explaining what various pop-up posts are saying, helping set up my new add-ons of subscriptions, answering my questions. He is very tech savvy with phones and more. I appreciate his patience with me too, since I find new technology rather difficult. I feel secure using my new Verizon phone, knowing that Ryland is there, I am thankful.
- RMRobert MatthewsSep 22, 20255.0I needed to get new phones and line switched over from another carrier. It was quick and easy and Luke was very knowledgeable and helpful.
Frequently Asked Questions About Verizon
Where is the Verizon Cellular Sales store located in Georgetown?
The Verizon Cellular Sales store is located at 1201 N Fraser St, Georgetown, SC 29440.
What brands of mobile devices can I find at this Verizon store?
You can find mobile devices from Apple, Motorola, Samsung, LG, HTC, Google, and Asus at this Verizon store.
What are the Verizon store's opening hours throughout the week?
The Verizon store is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Does the Verizon store offer in-store pickup and curbside pickup services?
Yes, the Verizon store offers both in-store pickup and curbside pickup services.
Which payment methods are accepted at this Verizon store?
The store accepts American Express, Discover, MasterCard, and Visa for payments.
How can I contact the Verizon Cellular Sales store in Georgetown?
You can call the store at +1 843-548-4124 or email CustomerService@cellularsales.com for assistance.
What wireless services are offered at this Verizon store?
The store offers Verizon wireless plans, prepaid wireless, Hum smart car service, home phone, home internet, and mobile hotspot services.
If I need to pay my Verizon bill in person, can I do that at this location?
Yes, you can pay your Verizon bill in-store at the Cellular Sales location on N Fraser St.
Which nearby places could I visit before or after shopping at Verizon?
Nearby places include Firehouse Subs for a meal, South State Bank for banking needs, and Coastal Carolina University if you're visiting the campus area.
Is there a nearby automotive service center close to the Verizon store?
Yes, Tire Choice Auto Service Centers and Tread Quarters, both automotive service providers, are located nearby.
Are there other mobile phone stores near this Verizon location?
Yes, AT&T and another Cellular Sales store are nearby if you want to compare devices and plans.