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Brand Certified

Verizon

4.4
(345 reviews)

Business Details

(864) 761-3162
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Gaffney, SC. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
1524 W Floyd Baker Blvd, Gaffney, SC
29341, United States

Hours

Reviews

4.4
345 reviews
5 stars
266
4 stars
31
3 stars
7
2 stars
11
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; while some associates like Adam and Hailey received high praise for their helpfulness, others were criticized for rudeness and lack of knowledge.

Staff Knowledge

Several customers noted that while some staff members were knowledgeable and professional, others seemed untrained and unable to assist effectively.

Store Experience

The store environment received positive feedback for being friendly and welcoming, but there were complaints about long wait times and inadequate staffing.

Product Issues

Customers reported issues with billing and product knowledge, leading to dissatisfaction with the purchasing process.
  • RG
    Ronnie Gordon
    Feb 12, 2026
    5.0
    I had a very good experience today at the victra Verizon store today when I traded my old phone and bought a new one. Thank you. Ronnie Gordon
  • MA
    Manuel Arruda
    Jan 23, 2026
    1.0
    The worst place I've ever been to the customer support team sucks they lie to you and never get nothing straightened out Verizon I would give a zero star but you're not able to I will switch to Consumer Cellular
  • DR
    Dennis Roma
    Jan 2, 2026
    1.0
    Worst Verizon representatives I have ever encountered. What was supposed to be a simple trade in turned into 5 more visits to fix multiple issues. Failed to attach a trade in to contract. Representative Hailey is rude, always irritated, and unprofessional. Go to a different location.
  • LH
    lexi hall
    Dec 23, 2025
    5.0
    Hailey was super helpful throughout the whole process! Definitely ask for her if you go
  • JC
    John Cornwell
    Dec 21, 2025
    5.0
    Was a visible account which Verizon owns. She was great at getting my phone switched over

Frequently Asked Questions About Verizon

What products does Verizon offer at its Gaffney, SC location?

Verizon offers a full range of wireless devices including smartphones, tablets, wearable technology, accessories, and device protection.

What are the store hours of Verizon at 1524 W Floyd Baker Blvd, Gaffney?

The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.

Brand Certified Facts from Verizon

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Certified February 22, 2026Yext Knowledge Graph
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