Verizon

4.4
343 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Gaffney, SC. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
1524 W Floyd Baker Blvd, Gaffney, SC
29341, United States

Hours

Reviews

4.5
339 reviews
5 stars
265
4 stars
29
3 stars
7
2 stars
10
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Adam, Hailey, and Alaiya.

Professionalism

Several reviews highlighted the professionalism of the associates, noting their patience and ability to handle multiple customers effectively.

Mixed Experiences

While many customers had positive interactions, there were also complaints about poor service and lack of knowledge from some staff members, leading to frustration.

Store Environment

The store was described as busy, but many customers appreciated the effort of the staff to provide assistance despite the crowd.
  • DR
    Dennis Roma
    Jan 2, 2026
    1.0
    Worst Verizon representatives I have ever encountered. What was supposed to be a simple trade in turned into 5 more visits to fix multiple issues. Failed to attach a trade in to contract. Representative Hailey is rude, always irritated, and unprofessional. Go to a different location.
  • LH
    lexi hall
    Dec 23, 2025
    5.0
    Hailey was super helpful throughout the whole process! Definitely ask for her if you go
  • JC
    John Cornwell
    Dec 21, 2025
    5.0
    Was a visible account which Verizon owns. She was great at getting my phone switched over
  • JG
    Julie Gallman
    Nov 1, 2025
    5.0
    Great service! Adam is very helpful!
  • CD
    Courtney Degree
    Oct 4, 2025
    5.0
    Very professional and helpful i love Hailey ❤️ she's very attentive and sweet.

Frequently Asked Questions About Verizon

What products does Verizon offer at its Gaffney, SC location?

Verizon offers a full range of wireless devices including smartphones, tablets, wearable technology, accessories, and device protection.

What are the store hours of Verizon at 1524 W Floyd Baker Blvd, Gaffney?

The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.