Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Fort Mill, SC. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
387 reviews
5 stars
305
4 stars
17
3 stars4
2 stars2
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and patient, particularly highlighting individuals like Mike, Benjamin, and Albin.
Billing Issues
Several reviews mentioned problems with billing, including unexpected charges, issues with promotional offers, and difficulties in resolving these matters.
Store Experience
While many customers had positive experiences, some reported dissatisfaction with the store's practices, including feeling misled about services and promotions.
Technical Support
Customers appreciated the assistance with technical issues, with staff members being described as thorough and effective in resolving problems.
- UTUday Tati3 days ago1.0Very bad service , not ready to even listen to the customer.
- JZJoe Zack5 days ago5.0Mike was excellent, very knowledgeable and made a normally miserable experience good. He went above and beyond by giving his number for questions. Make sure you know who your sales person is when you leave because if it is a new account going back to the same store, they will not help you they will direct you to your sales agent for questions. A bit frustrating but Mike went out of his way.
- CCcharles chanceDec 27, 20255.0Very informative and the atmosphere was great can't remember the young man's name helping me but he was great. Thank you
- EMEmily MinkDec 20, 20255.0Mike was absolutely wonderful! Super helpful and quick! Would definitely go back to this location for all my Verizon needs!
- TFThomas ForrestDec 7, 20255.0Everything was smooth even thought Mike was quite busy
Frequently Asked Questions About Verizon
What types of products does Victra - Verizon Authorized Retailer offer?
Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, and Motorola.
What services are available at the Fort Mill Victra location?
Services include new lines, upgrades, new devices, accessories, and in-store pickup.
What are the store hours for Victra in Fort Mill, SC?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Which payment options does Victra accept?
Victra accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, Samsung Pay, and Visa.
Does Victra offer any delivery or pickup services?
Victra offers in-store pickup but does not provide delivery services.
Can I recycle electronics at the Victra Fort Mill store?
Yes, this location offers electronics recycling services.
Is free Wi-Fi available at the Victra Fort Mill location?
Yes, the store offers free Wi-Fi to customers.
Are there any nearby dining options close to Victra in Fort Mill?
Yes, nearby dining options include 521 BBQ & Grill, Meto Pub, Nothing Bundt Cakes, Tega Cay Gourmet Deli, Pho & Sushi, Asian Roll And Grill, and Tega Cay Deli. You can enjoy a meal before or after visiting Victra.
What nearby places can I visit for fitness or wellness near Victra?
Nearby fitness and wellness locations include My Gym Children’s Fitness Center, BenchMark Physical Therapy, and BenchMark Physical Therapy - Tega Cay. These are great spots to visit along with your Victra shopping trip.
Are there nearby beauty or personal care salons around Victra Fort Mill?
Yes, Nail Studio, Sports Clips, and Sport Clips Haircuts of Tega Cay are nearby for beauty and personal care needs, perfect for a quick visit alongside your wireless shopping.