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Brand Certified

Verizon

4.3
(393 reviews)

Business Details

(803) 670-3050
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Fort Mill, SC. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
1135 Stonecrest Blvd, Fort Mill, SC
29708, United States

Hours

Reviews

4.3
393 reviews
5 stars
311
4 stars
17
3 stars
4
2 stars
2
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; while some praised staff for being helpful and knowledgeable, others reported rude behavior and poor service experiences.

Sales Practices

Concerns raised about deceptive sales tactics, including misleading information regarding promotions and unexpected charges.

Staff Performance

Several employees, particularly Mike and Benjamin, received high praise for their professionalism, patience, and ability to resolve issues.

Store Experience

Customers appreciated the friendly atmosphere and the willingness of staff to assist, though some had negative experiences related to billing and service issues.
  • UT
    Uday Tati
    Jan 9, 2026
    1.0
    Very bad service , not ready to even listen to the customer.
  • JZ
    Joe Zack
    Jan 7, 2026
    5.0
    Mike was excellent, very knowledgeable and made a normally miserable experience good. He went above and beyond by giving his number for questions. Make sure you know who your sales person is when you leave because if it is a new account going back to the same store, they will not help you they will direct you to your sales agent for questions. A bit frustrating but Mike went out of his way.
  • CC
    charles chance
    Dec 27, 2025
    5.0
    Very informative and the atmosphere was great can't remember the young man's name helping me but he was great. Thank you
  • EM
    Emily Mink
    Dec 20, 2025
    5.0
    Mike was absolutely wonderful! Super helpful and quick! Would definitely go back to this location for all my Verizon needs!
  • AB
    André Bond-Daubigny
    Dec 17, 2025
    5.0
    Very good service

Frequently Asked Questions About Verizon

What types of products does Victra - Verizon Authorized Retailer offer?

Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, and Motorola.

What services are available at the Fort Mill Victra location?

Services include new lines, upgrades, new devices, accessories, and in-store pickup.

Brand Certified Facts from Verizon

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Certified February 22, 2026Yext Knowledge Graph
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