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Best Buy

4.1
(2127 reviews)

Business Details

(843) 661-5199

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
2701 David H McLeod Blvd, Florence, SC
29501, United States

Hours

Reviews

4.1
2,127 reviews
5 stars
1,177
4 stars
472
3 stars
243
2 stars
76
1 star
159

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are reported as rude or unresponsive.

Product Availability

Customers expressed frustration with product availability and stock issues, particularly with appliances and display models.

Store Condition

Several reviews noted that the store appears run down and in need of cleaning or updating.

Delivery Issues

There are complaints regarding delivery delays and miscommunication about order statuses, leading to customer dissatisfaction.

Positive Experiences

Despite the negatives, many customers reported positive experiences with specific employees who provided excellent service.
  • SH
    Serious Therapy Homestead
    Jan 30, 2026
    5.0
    Went here this last time to do a doordash order and the workers were great help to get me in and out quick and easy
  • CR
    Craig Richer
    Jan 15, 2026
    4.0
    This location is clean, the staff are friendly and very helpful. At this time this location is still selling their computers at pre memory cost prices till their existing stock is out.
  • SS
    Sasuto
    Jan 13, 2026
    1.0
    Last week I went and got a PC with my family. The associate asked if I wanted it delivered or set for pick up in store, due to no one being at the house we chose in-store pick up. Fast forward to the day where we're supposed to get it and FedEx leaves a note on our door and says that we weren't there for the delivery. Confused, I call Best Buy and FedEx, 1 says call the shipping company, the other says call the delivering company. We go to the store we originally set for pick up and customer service says that the associate made a mistake and that there's nothing they can do. We just have to be there for the delivery, which has been delayed for a day due to a mistake not even made by us. I understand that it's just a day, but if the mistake hadn't been made on Best Buys side then I'd have my PC and they'd have a happy customer. 1 star because the associate was nice, delivery was surprisingly fast and customer service didn't stray away from saying it was their fault.
  • LM
    Leola MOSES
    Jan 13, 2026
    5.0
    They know exactly what they are doing to help you,and they did,just give them a try along with the prices of very reasonable
  • BT
    Brenda Townes
    Dec 31, 2025
    2.0
    Rude employees and it's very difficult to get help on this store. This is my second visit and the same experience.

Frequently Asked Questions About Best Buy

Where is this Best Buy location situated?

This Best Buy store is located at 2701 David H McLeod Blvd, Ste 47, Florence, SC 29501, USA.

What are the operating hours for Best Buy in Florence, SC?

Best Buy in Florence is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.

Brand Certified Facts from Best Buy

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