Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Conway, SC. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
697 reviews
5 stars
603
4 stars
44
3 stars
13
2 stars5
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Tarell and Rachel received numerous praises for their exceptional customer service, with many customers highlighting their patience, knowledge, and willingness to help.
Staff Knowledge
Customers frequently noted the staff's expertise and ability to explain products and services clearly, contributing to a positive shopping experience.
Mixed Experiences
While many reviews were positive, there were also complaints about rude behavior from some staff members and issues with service quality, indicating inconsistency in customer experiences.
Efficiency
Several customers appreciated the quick service and smooth transactions, particularly when purchasing new phones or resolving issues.
- PPPaul Pestritto5 days ago5.0Michael was AWESOME!!!! He took care of everything with my new phone !!!! I will ask for him on every visit to the store!!!!!!!!
- HDHannah Duarte6 days ago5.0After visiting another Verizon store and having a bad experience, we came to this store and Chelsea and the team were very, very helpful and friendly. Its a little far from my house but I would rather be treated with kindness and be actually helped than go somewhere close where they dont take care of the customers. Thank you Conway team!
- YSYvonne SalingerDec 31, 20255.0Mike was extremely helpful. I had visited the NMB store the day before and they said there were no deals or offer foe me at this time I me. The team in the Conway store were extremely helpful in getting me the best deals for my needs.
- SMSallie McGeeDec 27, 20255.0Chelsea helped with everything I needed. Went in for an IWatch charger and in talking with her, I ended up upgrading my phone and my watch plus got an IPad. She was very patient and extremely helpful.
- MBMarcy BuzuleciuDec 23, 20255.0Tarell was fantastic! He was very patient with me while we unlocked my phone and resynced to my devices. Highly recommend him!! The store was incredible busy and he wasn't bothered at all
Frequently Asked Questions About Verizon
What types of products can I find at the Verizon store in Conway, SC?
The Verizon store offers a full range of wireless devices including smartphones, tablets, home internet, smartwatches, accessories, and more.
What brands does the Conway Verizon store carry?
They carry brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Casemate, Otterbox, and Mophie.
What are the store hours for the Verizon retailer on Church St in Conway?
The store is open Monday through Friday from 9:00 AM to 8:00 PM, Saturdays from 10:00 AM to 8:00 PM, and Sundays from 12:00 PM to 7:00 PM.
Does the Verizon store in Conway offer in-store pickup for orders?
Yes, the store provides in-store pickup service for customers.
What payment methods are accepted at the Conway Verizon retailer?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Is there free Wi-Fi available at the Verizon store in Conway?
Yes, free Wi-Fi is available for customers at the store.
What languages are spoken at the Verizon store in Conway?
The staff at the store can assist customers in both English and Spanish.
Which nearby food options can I visit before or after shopping at the Verizon store?
Nearby options include Jersey Mike's Subs, Eggs Up Grill, and Conway Liquors, great spots for a meal or refreshments.
Are there other electronics or mobile phone stores close to the Verizon store in Conway?
Yes, nearby are 'Victra — Verizon Authorized Retailer' and an AT&T Store, both offering mobile phone products and electronics.
What nearby service providers might be useful to customers visiting the Verizon store?
Nearby you can find financial services like Check 'n Go and OneMain Financial, as well as health providers like Southern Oak Dental Conway and Aspen Dental.