Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Conway, SC. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
653 reviews
5 stars
560
4 stars
44
3 stars
13
2 stars5
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting employees like Rachel, Zac, and Trey.
Efficiency
Customers reported quick service and efficient handling of their needs, with many stating they were in and out of the store in a timely manner.
Product Knowledge
Several reviews noted the staff's strong understanding of products and plans, helping customers make informed decisions without pressure.
Positive Experiences
Numerous customers shared positive experiences, often mentioning that their expectations were exceeded and that they left satisfied with their purchases.
Mixed Reviews
While many reviews were positive, some customers reported negative experiences, including rude service and issues with activation or assistance.
- JMJames McBryde3 days ago1.0Customer service at this location is nothing but a bunch of lies and runaround when you have a billing issue. BE AWARE of what you are told about your services.
- GJgatorman jonesNov 8, 20255.0Tarell was fantastic at helping us pick out a new phone. We got the iPhone 17 pro with the promotion. Saved about 800 dollars. He also found that we were spending more on a plan and helped us switch over to a more affective one. Last but not least, he put a screen protector and case on the new phone. I would have completely messed it up. Thank you for all your help
- LDLauren D'AgostinoNov 7, 20255.0Great customer service, very pleased with everything
- KTKim TedNov 6, 20255.0Tarell was awesome! Took his time with my folks. Answered all questions! Extremely helpful!
- SGSean GuinanOct 21, 20255.0Broke my phone and needed a new one, Tarel and Trey took great care of us. Super friendly, incredibly helpful and kind. I would absolutely recommend this Verizon going forward.
Frequently Asked Questions About Verizon
What types of products can I find at the Verizon store in Conway, SC?
The Verizon store offers a full range of wireless devices including smartphones, tablets, home internet, smartwatches, accessories, and more.
What brands does the Conway Verizon store carry?
They carry brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Casemate, Otterbox, and Mophie.
What are the store hours for the Verizon retailer on Church St in Conway?
The store is open Monday through Friday from 9:00 AM to 8:00 PM, Saturdays from 10:00 AM to 8:00 PM, and Sundays from 12:00 PM to 7:00 PM.
Does the Verizon store in Conway offer in-store pickup for orders?
Yes, the store provides in-store pickup service for customers.
What payment methods are accepted at the Conway Verizon retailer?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Is there free Wi-Fi available at the Verizon store in Conway?
Yes, free Wi-Fi is available for customers at the store.
What languages are spoken at the Verizon store in Conway?
The staff at the store can assist customers in both English and Spanish.
Which nearby food options can I visit before or after shopping at the Verizon store?
Nearby options include Jersey Mike's Subs, Eggs Up Grill, and Conway Liquors, great spots for a meal or refreshments.
Are there other electronics or mobile phone stores close to the Verizon store in Conway?
Yes, nearby are 'Victra — Verizon Authorized Retailer' and an AT&T Store, both offering mobile phone products and electronics.
What nearby service providers might be useful to customers visiting the Verizon store?
Nearby you can find financial services like Check 'n Go and OneMain Financial, as well as health providers like Southern Oak Dental Conway and Aspen Dental.