Mixed feedback on customer service; while some employees were praised for being helpful and knowledgeable, others were criticized for being unresponsive or rude.
Product Availability
Customers expressed frustration over inventory issues, with some items being out of stock or not displayed as expected.
Installation Services
Installation services received positive remarks for efficiency and professionalism, particularly from specific staff members.
Checkout Experience
Several customers reported dissatisfaction with the checkout process, including issues with bag charges and delays.
Communication Issues
Customers experienced poor communication regarding appointments and order statuses, leading to frustration and wasted time.
EV
Emmanuel Vinson
4 days ago
5.0
Always get geek squad protection. It will save you sooo much money. Bought it for a floor cleaner I purchased at full price 4 years ago, have replaced it twice with the last one being an upgrade.
ZW
Zuri Wilson-Seymore (Zuri's Parallel Worlds)
5 days ago
5.0
Scott Nichols is a Rockstar! He thoroughly cleaned my cellphone 📱 and replaced my screen protector. He's kind and smiles 😃 the entire time he assists his customers.
TR
Tamara Ryan
5 days ago
5.0
Literally everyone here was so incredibly helpful. Special shout out to Ty, Scott, and Ellington for being literal rays of sunshine. Installed my screen protector on my iPad and had fun doing it!
GM
Guitar Man
Nov 9, 2025
3.0
Very low inventory of AV Receivers. Mostly Denin, just returned to weeks ago, acute was faulty, circuit issue and input control would not work!! I thought Denon made high class audio??
JJ
Joyfull
Oct 26, 2025
3.0
When I walked in the young man on my left greeted me. I was looking for a specific item and the workers were walking past you like they didn't even see me no one asked for help and to initiated myself. I brought some Best Buy because I refuse to go to Walmart and Target. But when I will say when I asked someone to help me with an item they were very helpful and friendly.
What products and services does Best Buy at 10136 Two Notch Rd offer?
Best Buy offers TVs, computers, appliances, and more, along with expert advice, same day pickup, and Geek Squad support.
What are the operating hours of Best Buy in Columbia, SC?
Best Buy is open Monday to Saturday from 10:00 AM to 9:00 PM and on Sunday from 10:00 AM to 8:00 PM.
Does this Best Buy location offer curbside pickup?
Yes, this Best Buy offers curbside pickup services.
Can I get products repaired at Best Buy 10136 Two Notch Rd?
Yes, this location provides service repairs through Geek Squad support.
What payment methods are accepted at this Best Buy?
The store accepts debit cards and checks and does not require cash only payments.
Is electronics recycling available at Best Buy Columbia?
Yes, electronics recycling services are available at this Best Buy location.
Are appointments required to shop at Best Buy in Columbia?
No, appointments are not required; walk-in customers are welcome.
What nearby stores can I visit for pet supplies and services?
PetSmart and Banfield Pet Hospital are nearby for pet supplies and veterinary services, respectively, making it convenient to shop for electronics and pet needs in one trip.
Where can I get a coffee or a meal before or after shopping at Best Buy?
Starbucks is nearby for coffee, and restaurants like Olive Garden and Lizard's Thicket offer dining options close to Best Buy.
Are there other notable stores around Best Buy Columbia that offer complementary shopping experiences?
Yes, nearby stores include Kohl's, Bed Bath & Beyond, and DICK'S Sporting Goods, allowing customers to enjoy diverse shopping options in one location.