Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Clover, SC. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
246 reviews
5 stars
200
4 stars
10
3 stars
4
2 stars
6
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees like Bhavin, Cole, and Morgan.
Long Wait Times
Several reviews highlighted long wait times and understaffing issues, leading to frustration among customers.
Billing Issues
Multiple customers reported problems with billing, including undisclosed charges and lack of resolution from management.
Positive Experiences
Despite some negative feedback, many customers shared positive experiences, particularly with the purchasing process and staff assistance.
- KSKathy SimmonsDec 23, 20255.0I had to go to a Verizon store because my phone died and it was 3 days before Christmas. Got there at 5:30. We had to wait a bit before getting helped but when we did get waited on, we received the best customer service we have seen in a long time. Brandon was super. Met our needs most graciously and helped both of us to get new iPhones. The battery on my phone was dead so it took some extra effort to load data from my dead phone. It would have been disastrous if I hadn’t loaded the latest update 2 days prior which had automatically loaded to the Cloud. So big thank you to Brandon at Lake Wylie Verizon store!!!
- MFMorgan FryDec 18, 20255.0No issues, got me what I wanted, shout-out to Brandon for being very helpful.
- SHSandra HamiltonDec 4, 20254.0Brandon at the Lake Wylie/Clover SC store was so very very patience and helpful trying to dissolve a billing problem that went unresolved. He needs to be commended in his attempt to remedy the situation. Problem is still not resolved and I’ll give till Monday to be fixed or buh bye!
- DRDianne RosenblumNov 19, 20255.0I want to thank Morgan for the help with moving information from one phone to another. He was patient and knowledgeable. Morgan gave great customer service and he took his time explaining everything to me.
- CHcharlessa holleyOct 24, 20251.0Horrible experience!! Horrible store will not be back. Went in to see if I needed to add a travel plan on my phone for my Canada trip next week. Saw there was a bunch of people just sitting around with one rep. I asked if they had a bathroom the rep said not a public one so I’m like I have Verizon (whole time I never mentioned my travel plan bc clearly it’s not my turn yet and I don’t have to tell you anything if you are not servicing me yet) the rep lets me use the restroom and some big bald customer proceeds to interrupt the rep telling me to be glad he’s giving me something and be quiet and I’m not suppose to be there anyways and I just needed to use the restroom. I had to cuss him out and leave!!! Like my phone bill with VERIZON is not 3-400 month!! Treat all your customers the same!!!! It don’t matter if I came in to ask why my phone keeps going black or how much will it be for an upgrade I am a paying Verizon customer !!!!!
Frequently Asked Questions About Verizon
What types of devices and products does Verizon in Clover offer?
Verizon in Clover offers a full range of wireless devices including phones, tablets, wearable technology, accessories, and device protection.
What are the store hours for Verizon in Clover, SC?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Verizon in Clover support in-store pickup?
Yes, Verizon offers in-store pickup for customers.
Which payment methods are accepted at Verizon in Clover?
Verizon accepts American Express, Apple Pay, Android Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
What brands of products can I find at the Verizon store in Clover?
You can find products from Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Casemate and Otterbox.
Can I recycle my old electronics at Verizon in Clover?
Yes, this Verizon location offers electronics recycling services.
Is Verizon in Clover accessible in both English and Spanish?
Yes, the store provides services in both English and Spanish.
How can the nearby Publix Super Market at Landing Station help me during my visit to Verizon?
You can conveniently shop for groceries or pick up pharmacy items at Publix before or after visiting Verizon.
Are there any dining options near Verizon in Clover?
Yes, nearby dining options include Panda Hut, which serves Chinese cuisine, and ZENSHI Handcrafted Sushi for sushi and diner food.
How can Elite Taekwando Academy be a part of my visit to Verizon in Clover?
While visiting Verizon, you can also check out classes or events at Elite Taekwando Academy nearby for fitness and martial arts.