Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Clover, SC. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
242 reviews
5 stars
197
4 stars
9
3 stars
4
2 stars
6
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received high praise for their helpfulness and knowledge, while others were reported as rude and unprofessional.
Staff Knowledge
Several customers highlighted the knowledge and expertise of staff members, particularly Bhavin, Cole, and Morgan, who provided valuable assistance.
Wait Times
Customers frequently complained about long wait times and understaffing, leading to frustration during visits.
Billing Issues
Multiple reviews mentioned confusion and dissatisfaction regarding undisclosed charges and billing practices, leading to a lack of trust.
Positive Experiences
Despite some negative feedback, many customers reported positive experiences, particularly with specific employees who went above and beyond.
- DRDianne Rosenblum4 days ago5.0I want to thank Morgan for the help with moving information from one phone to another. He was patient and knowledgeable. Morgan gave great customer service and he took his time explaining everything to me.
- CHcharlessa holleyOct 24, 20251.0Horrible experience!! Horrible store will not be back. Went in to see if I needed to add a travel plan on my phone for my Canada trip next week. Saw there was a bunch of people just sitting around with one rep. I asked if they had a bathroom the rep said not a public one so I’m like I have Verizon (whole time I never mentioned my travel plan bc clearly it’s not my turn yet and I don’t have to tell you anything if you are not servicing me yet) the rep lets me use the restroom and some big bald customer proceeds to interrupt the rep telling me to be glad he’s giving me something and be quiet and I’m not suppose to be there anyways and I just needed to use the restroom. I had to cuss him out and leave!!! Like my phone bill with VERIZON is not 3-400 month!! Treat all your customers the same!!!! It don’t matter if I came in to ask why my phone keeps going black or how much will it be for an upgrade I am a paying Verizon customer !!!!!
- SSSteven SparrowAug 15, 20255.0Morgan was so great! He made the process as easy as possible and he went the extra mile for me!
- VKVernon KnoxAug 13, 20255.0Morgan was excellent!
- DRDiana RosenbergerJul 22, 20251.0I was charged $106.98 without explanation at this Verizon retailer Victra store in Lake Wylie, by sales rep Dukens. I only signed and was given receipts for other disclosed charges. I would have given Dukens the benefit of the doubt to explain, but never had the opportunity. When I returned to ask about the extra charge, I got conflicting explanations by other sales reps. First, it was a second month, then it turned out to be setup fees that were never disclosed- that I would have never agreed to. Manager Sabi was shockingly unprofessional—she avoided calling me, then accused me of trying to get something for free when I raised the issue in person. According to Sabi, her manager, Jason Barns wouldn’t be interested in talking to me either. I reached out to the number Sabi provided for Jason Barns, but never heard from him either. No accountability. Instead other sales reps and Manager Sabi told me to dispute the undisclosed and unsigned charges with my credit card. The store is welcome to make this right, they have all the information to do so. After my upsetting experience, I’d urge you to avoid this retailer. Drive to a Verizon-owned location instead.
Frequently Asked Questions About Verizon
What types of devices and products does Verizon in Clover offer?
Verizon in Clover offers a full range of wireless devices including phones, tablets, wearable technology, accessories, and device protection.
What are the store hours for Verizon in Clover, SC?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Verizon in Clover support in-store pickup?
Yes, Verizon offers in-store pickup for customers.
Which payment methods are accepted at Verizon in Clover?
Verizon accepts American Express, Apple Pay, Android Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
What brands of products can I find at the Verizon store in Clover?
You can find products from Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Casemate and Otterbox.
Can I recycle my old electronics at Verizon in Clover?
Yes, this Verizon location offers electronics recycling services.
Is Verizon in Clover accessible in both English and Spanish?
Yes, the store provides services in both English and Spanish.
How can the nearby Publix Super Market at Landing Station help me during my visit to Verizon?
You can conveniently shop for groceries or pick up pharmacy items at Publix before or after visiting Verizon.
Are there any dining options near Verizon in Clover?
Yes, nearby dining options include Panda Hut, which serves Chinese cuisine, and ZENSHI Handcrafted Sushi for sushi and diner food.
How can Elite Taekwando Academy be a part of my visit to Verizon in Clover?
While visiting Verizon, you can also check out classes or events at Elite Taekwando Academy nearby for fitness and martial arts.