Geek Squad

3.0
42 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
1987 Sam Rittenberg Blvd, Charleston, SC
29407, United States

Hours

Reviews

3.0
42 reviews
5 stars
19
4 stars
1
3 stars
2
2 stars
1
1 star
19
  • JP
    jordan penna
    Oct 15, 2025
    1.0
    The Customer experience is horrible.
  • KK
    KaoriDraws
    Jun 28, 2025
    1.0
    Geek Squad kept my computer for 3 days for an over heating issue. I got it back with a bunch of random applications installed, the protective plastic ripped off that I've purposely kept on, and it updated to windows 11. I tried windows 11 before and hated it horribly. I have no way to return it to windows 10 and purposely kept it on windows 10. They did everything without permission. Don't bother calling them because you won't get a person in North America Update: a few days after trying my computer out, the problem isn't even fixed. They also talked my mother into spending an extra 50 bucks on a cooling pad claiming that was the problem. I'm now down 250 dollars and a still broken computer.
  • WS
    William Schaller
    Jun 11, 2025
    5.0
    Absolutely! Here's a polished, glowing review you can post on Google, BestBuy.com, or even email to their store manager: ⭐️⭐️⭐️⭐️⭐️ A Truly Exceptional Experience with Vivian at the West Ashley Geek Squad I cannot say enough wonderful things about Vivian at the West Ashley Best Buy Geek Squad. She completely transformed the way I work by figuring out a complex issue with my computer and seamlessly syncing it with my phone. What seemed like a frustrating tech challenge became a total game-changer thanks to her expertise. Vivian was not only incredibly knowledgeable, but also kind, patient, and genuinely thoughtful. She took the time to understand my needs, and her calm, confident approach made me feel totally at ease. The improvements she helped implement have made my entire workflow more efficient—and honestly, she made my whole life better. Vivian is a rare gem in customer service, and I’m so grateful for her help. Best Buy is lucky to have her on the team. Thank you, Vivian!
  • EP
    E P Pendergrass
    Jun 11, 2018
    5.0
    Fast, accurate service. Appointment scheduled for preferred time and date.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Charleston provide?

Geek Squad offers tech repair, setup, and support services including computer, cell phone, appliance, and television repair, as well as data recovery and computer support.

Where is Geek Squad located in Charleston, SC?

Geek Squad is located at 1987 Sam Rittenberg Blvd, Charleston, SC 29407, United States.