Geek Squad kept my computer for 3 days for an over heating issue. I got it back with a bunch of random applications installed, the protective plastic ripped off that I've purposely kept on, and it updated to windows 11. I tried windows 11 before and hated it horribly. I have no way to return it to windows 10 and purposely kept it on windows 10. They did everything without permission. Don't bother calling them because you won't get a person in North America
Update: a few days after trying my computer out, the problem isn't even fixed. They also talked my mother into spending an extra 50 bucks on a cooling pad claiming that was the problem. I'm now down 250 dollars and a still broken computer.
WS
William Schaller
Jun 11, 2025
5.0
Absolutely! Here's a polished, glowing review you can post on Google, BestBuy.com, or even email to their store manager:
⭐️⭐️⭐️⭐️⭐️
A Truly Exceptional Experience with Vivian at the West Ashley Geek Squad
I cannot say enough wonderful things about Vivian at the West Ashley Best Buy Geek Squad. She completely transformed the way I work by figuring out a complex issue with my computer and seamlessly syncing it with my phone. What seemed like a frustrating tech challenge became a total game-changer thanks to her expertise.
Vivian was not only incredibly knowledgeable, but also kind, patient, and genuinely thoughtful. She took the time to understand my needs, and her calm, confident approach made me feel totally at ease. The improvements she helped implement have made my entire workflow more efficient—and honestly, she made my whole life better.
Vivian is a rare gem in customer service, and I’m so grateful for her help. Best Buy is lucky to have her on the team. Thank you, Vivian!
EP
E P Pendergrass
Jun 11, 2018
5.0
Fast, accurate service. Appointment scheduled for preferred time and date.
What services does Geek Squad at Best Buy in Charleston provide?
Geek Squad offers tech repair, setup, and support services including computer, cell phone, appliance, and television repair, as well as data recovery and computer support.
Where is Geek Squad located in Charleston, SC?
Geek Squad is located at 1987 Sam Rittenberg Blvd, Charleston, SC 29407, United States.
What are the operating hours of Geek Squad in Charleston?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
How can I schedule a service appointment with Geek Squad at Best Buy?
You can schedule a service appointment with Geek Squad either in store or online through their website.
What is the contact phone number for Geek Squad in Charleston?
You can reach Geek Squad at Best Buy by calling +1 843-763-4338.
Does Geek Squad offer mobile phone repair services at this location?
Yes, Geek Squad provides mobile phone repair services along with other electronics repair and tech support.
Is Geek Squad located near a Best Buy store in Charleston?
Yes, Geek Squad is located near the Best Buy electronics and appliance store, making it convenient to shop and get tech support in one visit.
Are there shopping centers near Geek Squad where I can visit before or after my service appointment?
Yes, the Charleston shopping center and Palm Plaza hotel shopping center are nearby, offering retail options for your convenience.
What options are available nearby if I need banking or financial services when visiting Geek Squad?
Nearby financial services include Wells Fargo Bank and TD Bank, both offering banking and ATM services close to Geek Squad.
Are there any convenience stores or coffee shops near Geek Squad for quick snacks or drinks?
Yes, 7-Eleven and APlus at Sunoco are nearby convenience stores where you can grab coffee and snacks before or after your appointment.