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Apple Charleston

3.8
(1189 reviews)

Business Details

301 King Street, Charleston, SC
29401, United States
(843) 727-0400
https://www.apple.com/retail/charleston

About

Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • [Free/Paid] wi-fiNot available

Location

Apple Charleston
301 King Street, Charleston, SC
29401, United States

Hours

Reviews

3.8
1,189 reviews
5 stars
664
4 stars
139
3 stars
72
2 stars
62
1 star
252

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some staff members received praise for their helpfulness and knowledge, many customers reported rude or unhelpful interactions, leading to frustration.

Wait Times

Numerous reviews highlighted long wait times for service, even with appointments, causing dissatisfaction among customers.

Product Knowledge

Several customers appreciated the staff's product knowledge, but there were also complaints about staff not being able to resolve issues effectively.

Store Environment

The store was often described as busy and crowded, with some customers noting difficulties in receiving timely assistance.

Mixed Experiences

Overall, experiences varied widely, with some customers expressing satisfaction while others reported significant issues.
  • YY
    Yadiska
    Feb 17, 2026
    5.0
    Place is always excellent. Staff is incredible, helpful, knowledgeable and fast. Wait time varies on how busy they are. Shoutout to Andrew for helping me with my purchase!
  • JG
    John Gilmore
    Feb 15, 2026
    3.0
    Lazy personnel. Only the greeters are working. The rest are just chit chatting to a paycheck.
  • CS
    Calista Sasnett
    Feb 9, 2026
    5.0
    I had such a great experience at the Apple Charleston store! I switched from a Samsung to my first iPhone and they helped me with the entire process. Riley is a gem! Super personable and helped find the right phone for me by asking questions about my lifestyle and profession. Chelsea was also fabulous with helping me with my trade in!
  • MB
    Macelyn Batten
    Feb 9, 2026
    5.0
    Worked with Mathew today. He was excellent. Personable, casual and fun. Great experience.
  • GO
    Grace O’Connor
    Jan 29, 2026
    1.0
    I recently went to this location to try and get my computer fixed from water damage. The lady helping me was very sweet but they told me that it would be 919 to fix my computer so I might as well get a new one. I cannot do that when the computer alone was less than that. So I went to uBreakitFix to try and find a cheaper quote. They put it in a dehydrator and fixed it for 50.

Frequently Asked Questions About Apple Charleston

What products can I find at Apple Charleston?

At Apple Charleston, you can shop for iPhone, Mac, Apple Watch, iPad, and more.

What kind of technical support is available at the Apple Charleston Genius Bar?

The Genius Bar provides technical support and repair services for your Apple products.

Brand Certified Facts from Apple Charleston

Apple Charleston partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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