Brand Certified
Apple Charleston
3.8(1189 reviews)
Certified by Apple Charleston • Feb 22, 2026
Business Details
301 King Street, Charleston, SC
29401, United States
Certified by Apple Charleston • Feb 22, 2026
(843) 727-0400
Certified by Apple Charleston • Feb 22, 2026
https://www.apple.com/retail/charleston
Certified by Apple Charleston • Feb 22, 2026
About
Certified by Apple Charleston • Feb 22, 2026
Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by Apple Charleston • Feb 22, 2026
Hours
Certified by Apple Charleston • Feb 22, 2026
Reviews
3.8
1,189 reviews
5 stars
664
4 stars
139
3 stars
72
2 stars
62
1 star
252
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some staff members received praise for their helpfulness and knowledge, many customers reported rude or unhelpful interactions, leading to frustration.
Wait Times
Numerous reviews highlighted long wait times for service, even with appointments, causing dissatisfaction among customers.
Product Knowledge
Several customers appreciated the staff's product knowledge, but there were also complaints about staff not being able to resolve issues effectively.
Store Environment
The store was often described as busy and crowded, with some customers noting difficulties in receiving timely assistance.
Mixed Experiences
Overall, experiences varied widely, with some customers expressing satisfaction while others reported significant issues.
- YYYadiskaFeb 17, 20265.0Place is always excellent. Staff is incredible, helpful, knowledgeable and fast. Wait time varies on how busy they are. Shoutout to Andrew for helping me with my purchase!
- JGJohn GilmoreFeb 15, 20263.0Lazy personnel. Only the greeters are working. The rest are just chit chatting to a paycheck.
- CSCalista SasnettFeb 9, 20265.0I had such a great experience at the Apple Charleston store! I switched from a Samsung to my first iPhone and they helped me with the entire process. Riley is a gem! Super personable and helped find the right phone for me by asking questions about my lifestyle and profession. Chelsea was also fabulous with helping me with my trade in!
- MBMacelyn BattenFeb 9, 20265.0Worked with Mathew today. He was excellent. Personable, casual and fun. Great experience.
- GOGrace O’ConnorJan 29, 20261.0I recently went to this location to try and get my computer fixed from water damage. The lady helping me was very sweet but they told me that it would be 919 to fix my computer so I might as well get a new one. I cannot do that when the computer alone was less than that. So I went to uBreakitFix to try and find a cheaper quote. They put it in a dehydrator and fixed it for 50.
Frequently Asked Questions About Apple Charleston
What products can I find at Apple Charleston?
At Apple Charleston, you can shop for iPhone, Mac, Apple Watch, iPad, and more.
What kind of technical support is available at the Apple Charleston Genius Bar?
The Genius Bar provides technical support and repair services for your Apple products.
What are the operating hours of Apple Charleston?
Apple Charleston is open Monday to Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Is Apple Charleston open on major holidays?
On certain holidays such as November 28, 2025, the store opens at 8:00 AM and closes at 7:00 PM, while on Christmas Day it is closed. Other holiday hours may vary.
Does Apple Charleston offer in-store pickup and delivery options?
Yes, Apple Charleston offers both in-store pickup and delivery services.
Is the Apple Charleston store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
How can I contact Apple Charleston for inquiries or support?
You can reach Apple Charleston by phone at +1 843-727-0400 or via email at applecharleston@apple.com.
What nearby places can I visit before or after shopping at Apple Charleston?
Nearby, you can visit The Finicky Filly and Jordan Lash Charleston for boutique and clothing shopping, or enjoy dining at Taziki's Mediterranean Cafe and King Street Grille.
Is there a café near Apple Charleston where I can relax?
Yes, nearby cafes include Cafe StoneArt and Taziki's Mediterranean Cafe, perfect spots to relax before or after your visit.
Are there any shopping boutiques near Apple Charleston?
Yes, several boutiques such as Affordables, Willie Jays, and Haute Hanger are nearby for additional shopping options.
Brand Certified Facts from Apple Charleston
Apple Charleston partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website