Verizon

4.9
517 reviews

About

Cell Phone StoreTCC
TCC Chapin, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 1221 Chapin Rd.

Details

  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupNot available

Location

Verizon
1221 Chapin Rd, Chapin, SC
29036, United States

Hours

Reviews

4.9
507 reviews
5 stars
485
4 stars
6
3 stars
4
2 stars
2
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Madison, Adam, and Kiyone, for their helpfulness, professionalism, and ability to handle complex situations.

Product Knowledge

Many reviews highlighted the staff's extensive knowledge about products and services, which contributed to a smooth purchasing experience.

Mixed Experiences

While most feedback was positive, there were a few complaints regarding billing issues and communication lapses, particularly concerning unauthorized charges.

Store Environment

Customers appreciated the welcoming atmosphere and the staff's patience, especially when dealing with multiple customers at once.
  • AR
    Anne Richardson
    2 days ago
    5.0
    Madison was very helpful with assisting us in getting new devices. She was very personable with my husband and I. I definitely reconnect her and the chapin location.
  • SE
    Sharon Earle
    3 days ago
    5.0
    Madison is the most amazing sales representative ever !!! Her knowledge, expertise and patience surely make our visit a pleasure. Thanks so much for your time and efforts. My family’s HAPPY !!!!
  • IE
    Ivan Earle
    3 days ago
    5.0
    Madison was extremely accommodating, knowledgeable, and patient. I highly recommend anyone visit the Chaplin location and ask Madison! She made this experience more enjoyable.
  • RJ
    Richard Jones
    3 days ago
    5.0
    Jaxon provided exceptional customer service working to transfer info from my Android S8 with locked screen to a new S25. Thsnk ypu Jaxon for your patience and perseverence
  • GD
    Gary Dill
    Dec 29, 2025
    5.0
    Madison was very helpful in assisting my daughter with a tech issue! I would definitely recommend this store for any phone needs.

Frequently Asked Questions About Verizon

What services does the TCC Verizon authorized retailer in Chapin offer?

TCC Chapin offers the latest smartphones, tablets, Verizon home internet, business and consumer Verizon network coverage including 5G service, device activation, upgrades, bill payments, accessories, and award-winning customer service.

What are the opening hours for Verizon at 1221 Chapin Rd?

Verizon Chapin is open Monday to Thursday from 10 AM to 7 PM, Friday from 9 AM to 7 PM, Saturday from 10 AM to 7 PM, and Sunday from 11 AM to 5 PM.