Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Boiling Springs, SC. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
504 reviews
5 stars
391
4 stars
30
3 stars
18
2 stars5
1 star
60
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific mentions of employees like Justin, Tiwana, and Matthew providing excellent service.
Long Wait Times
Several reviews highlighted long wait times for service, with some customers expressing frustration over being ignored or having to wait excessively even when the store was not busy.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about rude management and poor service, indicating inconsistency in customer care.
Store Environment
Some customers mentioned the need for improvements in the store environment, such as better seating and facilities, as well as concerns about the efficiency of service.
- JDJessika Dalton3 days ago1.0If I could give a 0 I would. The workers are rude and the manager “Ruth way” was extremely rude and of no help! She tried to shame me instead of pulling up my account to even know what was going on. Then before I could even give my name she told me she was refusing to help me and I could leave! She has no business working with the public!
- AWAllison WilliamsDec 20, 20255.0Justin was very patient and extremely helpful with an error on my account.
- JBJoan BarkerDec 15, 20255.0Got seen right away. People very pleasant. Got what I needed.
- EMElayna MeachumDec 13, 20255.0So nice and helpful! One of the best experiences!
- LSLeah SmithNov 29, 20255.0Ryley was hands down the best rep today! We came in wanting to switch back from AT&T and she done it with ease. Thank you so much for everything.
Frequently Asked Questions About Verizon
What types of products does Verizon in Boiling Springs offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What brands are available at the Verizon Authorized Retailer in Boiling Springs?
The store carries recognized brands including Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands like Otterbox and Casemate.
What are the store hours for Verizon in Boiling Springs?
The store is open Monday through Friday from 9 AM to 9 PM, Saturday from 9 AM to 8 PM, and Sunday from 11 AM to 7 PM.
Does Verizon in Boiling Springs offer in-store pickup services?
Yes, the store supports in-store pickup for your convenience.
What payment options are accepted at the Verizon Authorized Retailer in Boiling Springs?
They accept various payment methods including American Express, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Is the Verizon store in Boiling Springs accessible in Spanish?
Yes, the store provides services in both English and Spanish to assist customers.
How can I schedule an appointment or manage my Verizon account?
You can schedule appointments and manage your account using the My Verizon app available on the Apple App Store.
Are there any nearby places I can visit before or after shopping at Verizon in Boiling Springs?
Yes, nearby places include The UPS Store for shipping services, Thai Y'all for dining, and the South Carolina Theatre Association for entertainment.
Can I visit other mobile phone stores near the Verizon Authorized Retailer in Boiling Springs?
Yes, other nearby mobile phone stores include another Verizon location and Victra, also a Verizon Authorized Retailer.
What nearby restaurants are available to enjoy a meal around the Verizon store in Boiling Springs?
You can try local dining options like Monster Subs N Grub, El Mexicano Restaurant, and Whataburger, all close to the store.