Verizon

3.9
531 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Bluffton for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
1314 Fording Island Rd, Bluffton, SC
29910, United States

Hours

Reviews

3.8
386 reviews
5 stars
211
4 stars
54
3 stars
26
2 stars
20
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed, with some praising individual staff members for their helpfulness, while others report poor service and rudeness from employees.

Long Wait Times

Many customers expressed frustration with long wait times both in-store and on the phone, leading to dissatisfaction.

Knowledgeable Staff

Several reviews highlighted the expertise and helpfulness of specific employees, indicating that knowledgeable staff can enhance the customer experience.

Inconsistent Experiences

Customers reported varying experiences, with some having excellent service while others faced significant issues, suggesting inconsistency in service quality.
  • AL
    Adam Laiewski
    5 days ago
    4.0
    Very friendly people, been with Verizon for years, this is a good location. I had questions regarding fees and taxes (wow they add up).
  • YB
    Yaretzi Barragán
    Dec 18, 2025
    1.0
    Puedes tardar 1 hora parada y no te atienden por mi fuera -5 pésimo servicio
  • AK
    Andrew Kiehle
    Dec 13, 2025
    1.0
    Verizon customer service is the worst I have ever experienced. I called them because I added apple music family plan to the phone lines and I cannot sign in to apple music. I spoke to someone who could not speak English and could not solve the problem. I asked to speak to a supervisor that spoke English and was in the usa and they failed to do that. Then I sent a text requesting the same thing. I got a response saying someone would call me in 40 minutes. Two hours later no phone call but I keep getting worthless texts from them. So sad. I guess I will switch to another provider and see if they care about my business because verizon does not.
  • AM
    Alexis McGuire
    Dec 12, 2025
    5.0
    Thank you so much Taylor Peacock for your assistance and wonderful customer service! You were an absolute gem! ❤️ Verizon, if it wasn’t for Taylor you might not have had a customer any longer!
  • AC
    ANALUCIA ALVAREZ CASANOVA
    Nov 13, 2025
    5.0
    Arthur and Skye were the best reps I have ever interacted with. They were so patient while we were upgrading and changing over from our previous carrier to Verizon. We were there for a few hours and ended up leaving after hours and the entire time they were patient and treated us so well. HIGHLY recommend them!

Frequently Asked Questions About Verizon

What are the Verizon Bluffton store's hours of operation?

The Verizon Bluffton store is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 11:00 AM to 6:00 PM.

Where is the Verizon store located in Bluffton?

The store is located at 1314 Fording Island Rd, Bluffton, SC 29910.