Verizon

3.9
526 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Bluffton for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
1314 Fording Island Rd, Bluffton, SC
29910, United States

Hours

Reviews

3.8
381 reviews
5 stars
210
4 stars
53
3 stars
26
2 stars
20
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness and expertise, others were reported as rude and unhelpful.

Staff Knowledge

Several customers highlighted the knowledge and professionalism of specific staff members, particularly in resolving technical issues and providing assistance.

Long Wait Times

Many reviews mentioned long wait times in-store and on the phone, leading to frustration among customers.

Inconsistent Experiences

Customers reported varying experiences, with some having excellent service while others faced significant issues, indicating inconsistency in service quality.

Store Environment

The store layout and accessibility received criticism, with some customers noting it was crowded and difficult to navigate.
  • AC
    ANALUCIA ALVAREZ CASANOVA
    Nov 13, 2025
    5.0
    Arthur and Skye were the best reps I have ever interacted with. They were so patient while we were upgrading and changing over from our previous carrier to Verizon. We were there for a few hours and ended up leaving after hours and the entire time they were patient and treated us so well. HIGHLY recommend them!
  • JT
    Jenni Toth
    Nov 13, 2025
    5.0
    I have been a Verizon costumer for over 20 years! I've learned to go in and talk to their Wonderful Staff before switching Companies. They always have options!
  • JP
    James pinckney
    Oct 13, 2025
    1.0
    Verizon customer service sucks. We've call them three times and was put on hold and got hung up on all three times. And first of all I would like to talk to a real person.
  • VB
    Vincent Brennan
    Sep 23, 2025
    5.0
    I had opportunity to work with Eric at the Verizon store in Bluffton today. I was upgrading to new phone and was not able to do the data transfer due to wi/fi service issues. Eric came through in a big way for me. I thought I had really messed up the new phone. He quickly diagnosed the issues, cleaned up the phone, completed the transfer and had me on my way in about 45 minutes. He really knew his stuff. I am an extremely happy Verizon customer due to his expert technical service.
  • C1
    Coco 1325
    Sep 9, 2025
    5.0
    What started out as such an inconvenience to my beach day turned into the funnest day sitting at a table with Mr. Greg & his wife Mrs. Carol with the manager Denise (pronounced Dennis) and his employee Arthur. They were so knowledgeable. I actually added to my bill and it was cheaper. What a great experience! What a great group to pass the time with than these 4. The vibe they give off was amazing and just what my soul needed. So excited about my new devices!! Thanks, Guys!!

Frequently Asked Questions About Verizon

What are the Verizon Bluffton store's hours of operation?

The Verizon Bluffton store is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 11:00 AM to 6:00 PM.

Where is the Verizon store located in Bluffton?

The store is located at 1314 Fording Island Rd, Bluffton, SC 29910.