Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others are criticized for being unresponsive or dismissive.
Product Availability
Customers appreciate the variety of products available, but there are complaints about incorrect orders and stock issues.
Checkout Experience
Many customers reported long wait times at checkout and issues with the efficiency of the checkout process.
Technical Support
Some customers had positive experiences with technical support, while others faced significant delays and poor communication regarding repairs.
Store Operations
There are concerns about the store's operational efficiency, including understaffing and difficulties in contacting the store directly.
GW
Ginger Williams
6 days ago
5.0
This has to be the best Best Buy I've been in. Usually, you can't get help at all. We had 3 different people offer assistance. Awesome store.
LS
Lisa Seymour
Nov 9, 2025
1.0
Worst customer service experience EVER. Paid extra for 1 day delivery and did not receive item. It took me over an hour on chat and by phone to switch it so I could pick up the item. Then it was not available at the customer service desk as promised. I will never shop here again.
DO
Diana Oregon
Nov 4, 2025
5.0
All I can say is thank you Elliot! I went to Best Buy undecided if I wanted to upgrade my phone. Elliot went above and beyond!! He made sure I got all the promotions available and definitely got them all! He explained everything in detail! Glad I upgraded my iPhone and more! Thank you Elliot!
RS
Ramsey S
Nov 3, 2025
1.0
Never order from Best Buy, particularly if you need your order….
Drove one hour from Savannah to pick up my online order one day after it was placed and got notification it was ready for pick up (1 day into 7 day pick up window). Arrived to find out that Best Buy canceled order. The item had gone off sale and was now $400 more. Spent additional hour on phone with Customer care based in India telling me they were sorry and could only resolve by placing new order at the new price point?!? Couldn’t believe neither store or online could solve the problem they created.
Since I bet on Best But to deliver, all similar sales from retailers are also now gone. Robbed me of $400 in addition to wasting my time.
On the bright side, glad I never have to deal with BestBuy again.
LM
Lynn Mayer
Oct 30, 2025
5.0
Had an issue utilizing points and promotion discounts from returned item in order to purchase Apple Watch. Check out team went above and beyond to make it happen. Simply great service!
What are the store hours for Best Buy in Bluffton, SC?
Best Buy in Bluffton is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.
Where is Best Buy located in Bluffton?
Best Buy is located at 1007 Fording Island Rd, Bluffton, SC 29910, USA.
Does Best Buy Bluffton offer curbside pickup?
Yes, Best Buy Bluffton offers curbside pickup services.
What types of products can I find at Best Buy Bluffton?
You can shop TVs, computers, appliances, and more at Best Buy Bluffton, with expert advice and Geek Squad support available.
Is Geek Squad available near Best Buy Bluffton for tech support?
Yes, Geek Squad is located nearby and offers IT services and computer repairs, complementing Best Buy's support services.
What nearby dining options are available around Best Buy Bluffton?
You can enjoy meals at nearby restaurants such as Hook & Reel Cajun Seafood & Bar, Red The Restaurant and Wine Boutique, The Brick Chicken, and Stir Crazy.
Are there any nearby beauty and spa services near Best Buy Bluffton?
Yes, nearby beauty and spa services include Vivid Skin and Lash Lounge LLC, Sugar Bee Studio, Precision Cuts Hair Studio, Kaleidoscope Studio Salons, Hair by Christine Stephens, and Elite Nails.
What payment methods does Best Buy Bluffton accept?
Best Buy Bluffton accepts debit cards and pay checks, and does not require cash only payments.
Does Best Buy Bluffton provide recycling services for electronics?
Yes, Best Buy Bluffton offers electronics recycling services.
What is the contact phone number for Best Buy Bluffton?
You can contact Best Buy Bluffton at +1 843-815-5590.