Feedback on customer service is mixed; while some customers praised helpful and friendly staff, others reported poor service and indifference from employees.
Product Availability
Customers appreciated the store's selection and stock levels, but there were complaints about issues with online orders and product availability.
Store Experience
The store was noted for being clean and well-stocked, but some customers experienced long wait times and difficulty finding assistance.
Management Issues
Several reviews highlighted dissatisfaction with management's handling of customer complaints and operational issues, leading to frustration among customers.
MS
marco sanchez
6 days ago
5.0
Been to this Best Buy several times. They are always on it. Someone is always there to assist with your needs.
SL
Stephen Layne
Feb 13, 2026
5.0
I went to Best Buy thinking I knew what soundbar I wanted to purchase. Brian was kind enough to ask the right questions and with a lot of patience he was able to point me in a better direction for my size room etc. I’m also enjoying the Sonos era 100 speakers he informed me about. Nice job Brian!
JJ
Jerjames James
Feb 12, 2026
4.0
Great experience buying my new dryer
RI
Raymond Isbill
Jan 23, 2026
5.0
Very nice best buy. Staff was friendly and helpful and they had exactly what I needed to finish my PC upgrade.
KO
Kyle Ogilbee
Jan 17, 2026
1.0
If there were negative stars, the Bluffton store would deserve ten of them. Today we experienced the poorest , most apathetic customer service from this store’s “customer service” desk. We experienced a delay with our expected order and asked the young man at the desk if he could try and locate the product at another store using their computer system. He very bluntly told us he couldn’t do that and when we suggested other possible solutions, he refused to help. As we were walking out of the store we mentioned to the manager that we were sorely dissatisfied with the attitude of the young man at the desk, and the manager seemed unfazed. We then drove to the Savannah store, where a very nice young lady named April LISTENED to our question and actually HELPED resolve the issue. Sad that it took us driving 45 minutes to another store to find someone to help. IF I ever need something from Best Buy again, I will not be utilizing the Bluffton store and recommend that others do the same. It’s worth the trip to Savannah where attitudes are better and you are not treated as an inconvenience to the staff.
What are the store hours for Best Buy in Bluffton, SC?
Best Buy in Bluffton is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.
Where is Best Buy located in Bluffton?
Best Buy is located at 1007 Fording Island Rd, Bluffton, SC 29910, USA.
Does Best Buy Bluffton offer curbside pickup?
Yes, Best Buy Bluffton offers curbside pickup services.
What types of products can I find at Best Buy Bluffton?
You can shop TVs, computers, appliances, and more at Best Buy Bluffton, with expert advice and Geek Squad support available.
Is Geek Squad available near Best Buy Bluffton for tech support?
Yes, Geek Squad is located nearby and offers IT services and computer repairs, complementing Best Buy's support services.
What nearby dining options are available around Best Buy Bluffton?
You can enjoy meals at nearby restaurants such as Hook & Reel Cajun Seafood & Bar, Red The Restaurant and Wine Boutique, The Brick Chicken, and Stir Crazy.
Are there any nearby beauty and spa services near Best Buy Bluffton?
Yes, nearby beauty and spa services include Vivid Skin and Lash Lounge LLC, Sugar Bee Studio, Precision Cuts Hair Studio, Kaleidoscope Studio Salons, Hair by Christine Stephens, and Elite Nails.
What payment methods does Best Buy Bluffton accept?
Best Buy Bluffton accepts debit cards and pay checks, and does not require cash only payments.
Does Best Buy Bluffton provide recycling services for electronics?
Yes, Best Buy Bluffton offers electronics recycling services.
What is the contact phone number for Best Buy Bluffton?
You can contact Best Buy Bluffton at +1 843-815-5590.
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