Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Westerly, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 224 Post Rd.
Location
Hours
Reviews
5.0
611 reviews
5 stars
599
4 stars6
3 stars1
2 stars0
1 star5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their knowledge, patience, and helpfulness, particularly highlighting Patrick and Jamie as standout employees.
Problem Resolution
Many reviews noted the staff's ability to effectively resolve issues, with several customers expressing gratitude for the assistance they received during challenging situations.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about poor communication and follow-up regarding promotions and rebates, leading to frustration.
Team Atmosphere
The store was described as having a warm and friendly atmosphere, with staff working well together and showing genuine care for customer needs.
- CMCous MichaudDec 15, 20255.0Finally a professional,knowledgeable associate with tons of patience!! Fixed all the mistakes made at the Wareham mass Verizon store. Thank you 😊. It was necessary for me to drive one hour each way to receive the competence I received from PATRICK !!.nothing about dealing with VERIZON was easy or pleasant 🥴.all the while he did not benefit financially!!! a Wareham idiot got paid!!!.spend some money on gas and be rewarded with competence and courtesy.don’t forget to ask for PATRICK!!!!
- LPLinda PeduzziDec 4, 20255.0Excellent customer care by Jamie. She really knows her stuff and found the best options for our phone use. The atmosphere in the store is warm and friendly, the whole staff is definitely into their jobs and works as a team. Stellar experience!
- JYjohn yanusasDec 1, 20255.0Most awesome experience solved all connection syncing and file storage while letting me understand how done. Great team player and reason switched to verizon.
- LLLinda LareauNov 19, 20255.0Patrick and his team are amazing! So helpful and respectful to all around the shop. I’m grateful for his help and advice.
- MSMichael ServidioNov 14, 20255.0Jamie was a wealth of knowledge, she was friendly and eager to answer all my questions. Top notch employee that deserves a raise for dealing with the public as good as she does.
Frequently Asked Questions About Verizon
What types of products and services does Verizon in Westerly offer?
Verizon, Westerly provides smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service.
What are the operating hours of Verizon, Westerly?
Verizon in Westerly is open Monday to Friday from 9 AM to 6 PM, Saturday from 9 AM to 5 PM, and Sunday from 11 AM to 17 PM.
Where is the Verizon store in Westerly located?
The Verizon store is located at 224 Post Rd, Westerly, RI 02891.
Does Verizon in Westerly offer in-store pickup for orders?
Yes, Verizon in Westerly offers in-store pickup services for customer convenience.
How can I schedule an appointment or find deals for Verizon in Westerly?
You can schedule appointments and find great deals by visiting https://wirelesszone.com/appointments/ and https://wirelesszone.com/offers/.
What major brands are available at Verizon in Westerly?
Verizon in Westerly carries brands such as Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, and many more.
Which nearby places can I visit before or after shopping at Verizon in Westerly?
You can visit Vittoria's NY Pizza for Italian food, Seaside Pharmacy for your health needs, or Dunkin' for coffee and snacks, all located near Verizon in Westerly.
Is there a nearby competitor to Verizon in Westerly where I can compare services?
Yes, there is an AT&T Store nearby in Westerly where you can compare mobile phone services and products.
Are there local dining options near Verizon, Westerly?
Yes, nearby dining places include Applebee's, Evie’s Cocktails And Comforts, Super Happy Sandwiches, and SUBWAY for various food choices.
Can Verizon customers access their services through an app?
Yes, Verizon customers can use the My Verizon app available on the Apple App Store for scheduling and account management.