Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Westerly, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 224 Post Rd.
Location
Hours
Reviews
5.0
607 reviews
5 stars
595
4 stars6
3 stars1
2 stars0
1 star5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their professionalism, knowledge, and helpfulness, particularly highlighting Patrick and Jamie.
Communication Issues
Several reviews mentioned significant problems with follow-up and communication, especially regarding rebate submissions and account issues.
In-Store Experience
Initial in-store experiences were generally positive, with customers appreciating the attentiveness and support during setup.
Problem Resolution
While some staff were commended for their problem-solving skills, others were criticized for being unhelpful or clueless during complex transactions.
Staff Knowledge
Customers frequently noted the staff's expertise in handling technical issues and providing information about products and services.
- LLLinda Lareau4 days ago5.0Patrick and his team are amazing! So helpful and respectful to all around the shop. I’m grateful for his help and advice.
- MSMichael ServidioNov 14, 20255.0Jamie was a wealth of knowledge, she was friendly and eager to answer all my questions. Top notch employee that deserves a raise for dealing with the public as good as she does.
- ASAnn-marie SheaNov 11, 20255.0As always, the service and customer focus was second to none. Great place to handle all your phone service accounts and issues.
- SMSherry MasseNov 4, 20255.0Patrick was amazing! I was all ready to switch carriers but once we sat with him...we are staying with Verizon. Would definitely recommend going to see him if you need help.
- GGGemma GorhamOct 20, 20255.0Patrick, once again, solved all my problems and reduced my monthly bill significantly. Far and away the best customer service I have ever received and I have been a Verizon customer forever!
Frequently Asked Questions About Verizon
What types of products and services does Verizon in Westerly offer?
Verizon, Westerly provides smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service.
What are the operating hours of Verizon, Westerly?
Verizon in Westerly is open Monday to Friday from 9 AM to 6 PM, Saturday from 9 AM to 5 PM, and Sunday from 11 AM to 17 PM.
Where is the Verizon store in Westerly located?
The Verizon store is located at 224 Post Rd, Westerly, RI 02891.
Does Verizon in Westerly offer in-store pickup for orders?
Yes, Verizon in Westerly offers in-store pickup services for customer convenience.
How can I schedule an appointment or find deals for Verizon in Westerly?
You can schedule appointments and find great deals by visiting https://wirelesszone.com/appointments/ and https://wirelesszone.com/offers/.
What major brands are available at Verizon in Westerly?
Verizon in Westerly carries brands such as Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, and many more.
Which nearby places can I visit before or after shopping at Verizon in Westerly?
You can visit Vittoria's NY Pizza for Italian food, Seaside Pharmacy for your health needs, or Dunkin' for coffee and snacks, all located near Verizon in Westerly.
Is there a nearby competitor to Verizon in Westerly where I can compare services?
Yes, there is an AT&T Store nearby in Westerly where you can compare mobile phone services and products.
Are there local dining options near Verizon, Westerly?
Yes, nearby dining places include Applebee's, Evie’s Cocktails And Comforts, Super Happy Sandwiches, and SUBWAY for various food choices.
Can Verizon customers access their services through an app?
Yes, Verizon customers can use the My Verizon app available on the Apple App Store for scheduling and account management.