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Brand Certified

Verizon

4.7
(449 reviews)

Business Details

143 Franklin St, Westerly, RI
02891, United States
(401) 596-2705

About

Cell Phone StoreTCC
TCC Westerly, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 143 Franklin St.

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Verizon
143 Franklin St, Westerly, RI
02891, United States

Hours

Reviews

4.7
449 reviews
5 stars
401
4 stars
10
3 stars
3
2 stars
5
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members consistently provided friendly, knowledgeable, and patient service, making the experience enjoyable for customers.

Staff Expertise

Many reviews highlighted the staff's technical knowledge and ability to explain options clearly, helping customers make informed decisions.

Positive Experiences

Most customers reported smooth and stress-free transactions, with several praising specific employees for going above and beyond.

Store Environment

The store was noted for being clean and welcoming, contributing to a pleasant shopping experience.

Mixed Experiences

A few customers reported negative interactions with specific staff members, indicating inconsistency in service quality.
  • SK
    Shaun Keating
    Feb 16, 2026
    5.0
    Nicholas and Courtnee both went above and beyond to help me get my new phone and accounts set up where Verizon failed for two weeks straight talking to a dozen Verizon agents.
  • YP
    yvonne perez
    Jan 30, 2026
    5.0
    From the moment I walked in I was greeted by Chris and Courtnee the knowledgeable representatives in store. I had many questions with billing and getting a better plan. Courtnee and Chris were patient and answered all of the questions with a smile. I
  • DF
    Doug Ferguson
    Jan 17, 2026
    5.0
    Chris offered amazing service. A credit to verizon. Thank you very much!
  • JG
    Jane Gross
    Jan 15, 2026
    5.0
    Courtney was so helpful and professional. I would recommend her and Verizon westerly to everyone.
  • KW
    Kaili Withrow
    Jan 14, 2026
    5.0
    Great location! I went in right after Christmas and worked with Jeff. He was very friendly, helpful, and knowledgeable. He got my family set up with new phones, iPads, and watches. It was a painless process. He switched over all data onto new devices with no issues.

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