Verizon

4.7
437 reviews
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Business Details

143 Franklin St, Westerly, RI
02891, United States
(401) 596-2705
https://locations.tccrocks.com/ri/westerly/143-franklin-st.html
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About

Cell Phone Store
TCC Westerly, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 143 Franklin St.

Details

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Location

Verizon
143 Franklin St, Westerly, RI
02891, United States

Hours

Reviews

4.7
437 reviews
5 stars
389
4 stars
10
3 stars
3
2 stars
5
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, especially Courtnee, Sarah, and Kim, received high praise for their friendly, knowledgeable, and patient service.

Store Cleanliness

Customers consistently noted that the store is clean and well-organized.

Efficiency

Many reviews highlighted the quick service and efficient handling of transactions, making the process smooth for customers.

Product Knowledge

Employees demonstrated strong knowledge of products and services, helping customers make informed decisions.

Positive Experiences

Overall, customers reported very positive experiences, often mentioning they would recommend the store to others.
  • DR
    derek roming
    Nov 14, 2025
    5.0
    Great service. Chris is very knowledgeable
  • DU
    Dara Unsal
    Oct 30, 2025
    5.0
    I had an amazing experience at this wireless store! The staff was friendly, patient, and really took the time to explain all my options. They made sure I got the best deal and set everything up perfectly before I left. Excellent customer service from start to finish I highly recommend this location to anyone looking for a smooth and stress-free phone upgrade or new line!
  • EL
    Erica Lima
    Oct 20, 2025
    5.0
    My experience at this store with Courtnee is nothing but a great experience she makes getting a new phone and transferring all my information a very easy and non stressful process the customer service from all the employees at this location is always very pleasant and welcoming all the time
  • CE
    Caylee Edgerley
    Oct 20, 2025
    5.0
    I can’t say enough good things about this Verizon location! I recently came in to buy new accessories for my device, I was greeted by Courtnee and helped find the section that fit my phone within seconds of walking in the door. The store is always so clean and everyone that works there is always willing to help. Highly recommend visiting this store!
  • AM
    Alyssa Marcotte
    Oct 20, 2025
    5.0
    What a welcoming Verizon store! Was immediately greeted with a smile from Courtnee Moore. She was patient and kind with my many questions I was asking. She was very helpful, and made the encounter stress-free and very pleasant. Such a great employee for a wonderful experience!
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Frequently Asked Questions About Verizon

Where is the TCC Verizon authorized retailer located in Westerly?

The TCC Verizon authorized retailer is located at 143 Franklin St, Unit 5, Westerly, RI 02891.

What brands of smartphones and devices are available at TCC Westerly?

TCC Westerly offers devices from Apple, Samsung, Motorola, LG, HTC, and Google.