Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Warwick, RI. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Staff members are consistently described as courteous, knowledgeable, and patient, providing excellent assistance to customers.
Efficiency
Many customers reported quick service and efficient handling of their needs, often completing transactions in a timely manner.
Product Knowledge
Employees demonstrated a strong understanding of products and services, helping customers make informed decisions.
Positive Experiences
Numerous reviews highlight great overall experiences, with customers expressing satisfaction with their purchases and the service received.
Issues with Store Ownership
Some customers expressed frustration regarding the store being an authorized retailer rather than a Verizon-owned location, leading to complications with service.
DJ
Dawn Jordan
1 day ago
5.0
Anthony was amazing and his crew was fabulous.
JM
Jeff Madigan
Nov 8, 2025
1.0
This store never answers the phone which then leads you to another team that has no clue what they are talking about when it comes to what this store has in stock
JF
Juan Fernandez
Nov 8, 2025
2.0
Expensive. Greedy. They finance devices for 3 years to lock you in. By the second year, divice is already broken and you're stuck. I switched to T-Mobile.
MD
Maire Doyle
Nov 6, 2025
5.0
When I went in Mike, the mgr, was lovely and returned my old modem. He told me about new promotions and I decided to leave AT&T and switch to Verizon. I noticed a man patiently answering a woman’s questions as she had many. And who did I get when he was finished but the same man, Mario. He was beyond wonderful! Explained everything in detail, answered all my questions, so professional and extremely knowledgeable. I noticed only switched services but got a new phone and a new Apple Watch! All because of these two men! Even Mike H, the assistant mgr, came over. This store and these men are a great asset to your company..Mario is the best! I’d tell anyone to go to this store! I can’t even begin to say enough great things about this store and these three Verizon employees!!
MR
Morgan Roll
Nov 3, 2025
5.0
Mike and Tony are awesome! They are patient and work to get you exactly what you are looking for.