Visit our store at Warwick for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Mixed experiences with customer service; some employees received praise for their helpfulness, while others were criticized for rudeness and lack of assistance.
Staffing Issues
Frequent complaints about understaffing leading to long wait times and inadequate service.
Sales Tactics
Customers expressed frustration with aggressive upselling and misleading information regarding pricing and promotions.
Technical Support
Several reviews highlighted issues with technical support and device handling, leading to customer dissatisfaction.
Positive Experiences
Despite negative feedback, some customers reported excellent service and knowledgeable staff, particularly in resolving issues.
LN
Lisa Nazarian
6 days ago
1.0
Terrible experience at this location purchased a new phone and still not working. Employees have the worst attitude and extremely rude . I will be returning the phone and taking my business elsewhere. The wirkers there need to be retrained on how to deal with customers.
AF
Alex Ferolito
Dec 1, 2025
5.0
We had an issue with an iPhone through Verizon. We had to come into the store just about 4 times in 2 weeks to get it fixed. Everybody in this store has the patience of an angel. Over the two weeks we were helped by Jossalynn, Ricardo, Tony, Ryan, and Edward. Every single one of them is incredible.
EF
Emery Family
Nov 22, 2025
1.0
I had a terrible experience at this Verizon location. I came in planning to transfer my service but the sales rep I interacted with was extremely rude and kept interrupting me while I was trying to explain what I needed. Instead of feeling helped or welcomed, I left feeling upset and frustrated.
JY
John Young
Oct 11, 2025
5.0
Ghana s25 Plus for a great price on a new line
DG
Derek Galvin
Sep 30, 2025
1.0
Terrible experience. I went to a corporate store in hopes to avoid the nonsense at an authorized retailer. Big mistake. Blatantly lied to about what was needed to upgrade devices. High intensity sales tactics and deceiving staff. Luckily, Verizon was able to assist and rectify everything that went wrong with visiting this store. Avoid it if you can
What are the operating hours of the Verizon store in Warwick?
The Verizon store in Warwick is open Monday through Friday from 10:00 AM to 7:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
What types of products are available at the Warwick Verizon store?
The store offers the latest 5G smartphones including Apple iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as products from Motorola, Kyocera, and TCL. They also offer FIOS, business cell phones, mobile hotspots, tablets, and laptops.
Does the Warwick Verizon store provide online shopping and pickup options?
Yes, customers can shop online and choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available. You can schedule an in-store appointment online as well.
Which payment methods are accepted at the Verizon Warwick location?
The store accepts checks, debit cards, and mobile NFC payments. Cash is not required.
Is there free Wi-Fi available in the Verizon Warwick store?
Yes, the Verizon store in Warwick offers free Wi-Fi to its customers.
Does Verizon Warwick offer repair services for mobile devices?
No, the Verizon Warwick store does not have service repair capabilities.
What nearby places can I visit before or after shopping at Verizon Warwick?
Nearby places include Uno Pizzeria & Grill for dining, West Marine for boat supplies, and Five Star Golf Cars & Utility Vehicles for sporting goods. You can enjoy a meal or shop for outdoor and sporting equipment around the area.
Are there other shopping options near the Verizon Warwick store?
Yes. Nearby retail stores include Avenue and dressbarn for women's clothing, Plato's Closet for thrift shopping, and The Paper Store for gifts and cards.
Where can I find children's haircuts or beauty salons near Verizon Warwick?
Snip-its Haircuts for Kids and Cuts 2000 are nearby options for haircuts and beauty services for kids and adults.
How can I get to Verizon Warwick using local transit or landmarks?
While specific transit stations aren't listed, the store is located at 399 Bald Hill Rd in Warwick, near landmarks such as the Rhode Island Army National Guard and Jordan's Furniture Warwick, which can help orient your visit.