Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Warwick for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.5
359 reviews
5 stars
149
4 stars
71
3 stars
36
2 stars
20
1 star
83
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness and knowledge, many customers reported poor service, long wait times, and unhelpful staff.
Sales Tactics
Several reviews mentioned aggressive upselling tactics and dissatisfaction with the sales approach, leading to customers leaving without making purchases.
Staffing Issues
Many customers noted that the stores are understaffed, resulting in long wait times and inadequate service.
Product Knowledge
While some employees were commended for their expertise, there were numerous instances of misinformation and lack of assistance regarding product issues.
Store Experience
The store environment received positive remarks for cleanliness and organization, but the overall experience was marred by inconsistent service and long wait times.
- EFEmery Family1 day ago1.0I had a terrible experience at this Verizon location. I came in planning to transfer my service but the sales rep I interacted with was extremely rude and kept interrupting me while I was trying to explain what I needed. Instead of feeling helped or welcomed, I left feeling upset and frustrated.
- JYJohn YoungOct 11, 20255.0Ghana s25 Plus for a great price on a new line
- DGDerek GalvinSep 30, 20251.0Terrible experience. I went to a corporate store in hopes to avoid the nonsense at an authorized retailer. Big mistake. Blatantly lied to about what was needed to upgrade devices. High intensity sales tactics and deceiving staff. Luckily, Verizon was able to assist and rectify everything that went wrong with visiting this store. Avoid it if you can
- LLLisaSep 14, 20255.0This Verizon location is amazing! My husband and I are hopelessly inept when it comes to technology, and we came here to have his password retrieved. This nice guy (Tony!!) helped us through every step. Due to the security measures in place with Apple it took a while. With persistence and knowledge Tony was able to get it done. I highly recommend this Verizon location- and Tony, if you’re lucky enough to have him wait on you !
- GGGina GallantSep 10, 20255.0The girl who helped us Gianna was very nice ,polite and helpful .We were very happy and satisfied with our new phone & service . Highly recommend going to this store and ask for Gianna shes amazing !!
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Warwick?
The Verizon store in Warwick is open Monday through Friday from 10:00 AM to 7:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
What types of products are available at the Warwick Verizon store?
The store offers the latest 5G smartphones including Apple iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as products from Motorola, Kyocera, and TCL. They also offer FIOS, business cell phones, mobile hotspots, tablets, and laptops.
Does the Warwick Verizon store provide online shopping and pickup options?
Yes, customers can shop online and choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available. You can schedule an in-store appointment online as well.
Which payment methods are accepted at the Verizon Warwick location?
The store accepts checks, debit cards, and mobile NFC payments. Cash is not required.
Is there free Wi-Fi available in the Verizon Warwick store?
Yes, the Verizon store in Warwick offers free Wi-Fi to its customers.
Does Verizon Warwick offer repair services for mobile devices?
No, the Verizon Warwick store does not have service repair capabilities.
What nearby places can I visit before or after shopping at Verizon Warwick?
Nearby places include Uno Pizzeria & Grill for dining, West Marine for boat supplies, and Five Star Golf Cars & Utility Vehicles for sporting goods. You can enjoy a meal or shop for outdoor and sporting equipment around the area.
Are there other shopping options near the Verizon Warwick store?
Yes. Nearby retail stores include Avenue and dressbarn for women's clothing, Plato's Closet for thrift shopping, and The Paper Store for gifts and cards.
Where can I find children's haircuts or beauty salons near Verizon Warwick?
Snip-its Haircuts for Kids and Cuts 2000 are nearby options for haircuts and beauty services for kids and adults.
How can I get to Verizon Warwick using local transit or landmarks?
While specific transit stations aren't listed, the store is located at 399 Bald Hill Rd in Warwick, near landmarks such as the Rhode Island Army National Guard and Jordan's Furniture Warwick, which can help orient your visit.