Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Wakefield, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 599 Kingstown Road.
Location
Hours
Reviews
4.9
978 reviews
5 stars
930
4 stars
22
3 stars9
2 stars2
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members are consistently described as friendly, helpful, and knowledgeable, providing excellent customer service.
Efficiency
Customers frequently mention quick and efficient service during their visits, making the process of upgrading or purchasing phones seamless.
Professionalism
Employees demonstrate a high level of professionalism, with many customers noting their patience and thoroughness in addressing questions and concerns.
Knowledgeable Staff
Reviewers highlight the staff's expertise in explaining products, plans, and technical details, ensuring customers feel informed and confident.
Positive Experiences
Overall, customers report very positive experiences, often expressing satisfaction with their interactions and the outcomes of their visits.
- EGEdward Gaul3 days ago1.0Ask about storage space, or do I need a new phone. He did some things without saying what, then said here you got more space, but need a new phone. Got home he trashed photos and videos, I did need him to do that, I could have. Memory's lost.
- MLMinh-Tam LeNov 6, 20255.0Matt, from the Wakefield location, was extremely professional, knowledgeable, kind and patient! Kudos to Matt,
- MSMichael SextonNov 6, 20255.0Jason was great to work with on our new phone purchase. Very informative and he could not have been professional. My wife and I both were highly satisfied with our interaction.
- JMJanice MurphyNov 6, 20255.0Aaron was amazing. I can't say enough about his quick grasp of my issues, intuitive selection of a phone that would work well for my needs, and endless patience with my endless questions and queries. Thank, you Aaron!
- KLKyle LOct 31, 20255.0I don’t normally write these but I wanted to give a shout out to a representative there named Brittany. I was having issues with my iPhone not receiving messages or voicemails which was very frustrating as I missed some important notifications. Brittany was patient and down to earth yet fast in identifying and solving the problem and got me up and running again. I know who to call if I have issues…thanks again Brittany!
Frequently Asked Questions About Verizon
What types of products and services does Verizon Wireless Zone in Wakefield offer?
They offer smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service on Verizon products and services.
Where is the Verizon Wireless Zone located in Wakefield?
The Verizon Wireless Zone is located at 599 Kingstown Road, Wakefield, RI 02879, across the street from Belmont Market.
What are the operating hours of the Verizon Wireless Zone in Wakefield?
They are open Monday 10:00 AM to 7:00 PM, Tuesday to Friday 9:00 AM to 7:00 PM, Saturday 9:00 AM to 6:00 PM, and Sunday 10:00 AM to 4:00 PM.
Does Verizon Wireless Zone offer in-store and curbside pickup services?
Yes, they provide both in-store pickup and curbside pickup services for customer convenience.
How can I contact the Verizon Wireless Zone in Wakefield?
You can call them at +1 401-783-4770 or email them at wz48@wireless-zone.com for assistance.
Which major brands are available at Verizon Wireless Zone Wakefield?
Brands available include Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, JBL, and more.
Can I schedule an appointment or manage service for Verizon Wireless Zone online?
Yes, appointments can be scheduled at https://wirelesszone.com/appointments/ and service managed through the My Verizon app available at the App Store.
Are there any nearby places where I can grab a coffee before or after visiting Verizon Wireless Zone?
Yes, nearby coffee shops include Starbucks, RI Guys Donuts, and Bess Eaton, perfect for relaxing before or after your visit.
What shopping options are nearby Verizon Wireless Zone in Wakefield?
Nearby retail options include BELMONT MARKETPLACE, INC., Consignments Ltd thrift and antique store, and Bird Watchers Nature View for specialty retail.
Are there nearby dining places near Verizon Wireless Zone?
Yes, dining options nearby include Del's Lemonade, Five Guys, Moe's Southwest Grill, Friendly's Wakefield, Oatley's II, and The Breakfast Nook II.