Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Wakefield, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 599 Kingstown Road.
Location
Hours
Reviews
4.9
988 reviews
5 stars
941
4 stars
22
3 stars9
2 stars2
1 star14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members are consistently described as friendly, knowledgeable, and helpful, providing excellent customer service.
Efficiency
Many customers noted quick and efficient service during their visits, with several mentioning seamless transactions.
Product Knowledge
Employees demonstrated strong knowledge about products and services, effectively answering customer questions and providing valuable recommendations.
Personalized Experience
Customers appreciated the personalized attention and patience shown by staff, making the process of upgrading or purchasing phones enjoyable.
- MPMichael Piechowski2 days ago5.0Brittany G. Was so helpful with all of our questions and concerns. Phone setup was so easy and quick. Will definitely be coming back to see Brittany with all of my future needs. Thank you for the great service!
- EWemichcon w3 days ago5.0Sarah helped us transfer from T-Mobile and was amazing. The process was smooth and she knew exactly what to do. Most times at T-Mobile it took hours to get new phones or anything with my account, and sometimes days to do anything. I’m pleased I changed carriers.
- MSMargaret SchembreJan 5, 20265.0Matt was very patient and helpful. He took the time to explain and I left comfortable with my new phone. Thank you Matt
- EGElizabeth GentryDec 19, 20255.0Sarah in Wakefield did an outstanding job taking care of my husband and my phone upgrade. Excellent customer service!
- DRDennis RileyDec 8, 20255.0Just came back from the Verizon store in Wakefield and am happy to report that Jay took excellent care of us. Knowledgeable, pleasant and displayed great patience. He was extremely helpful and engaging; go see the man.
Frequently Asked Questions About Verizon
What types of products and services does Verizon Wireless Zone in Wakefield offer?
They offer smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service on Verizon products and services.
Where is the Verizon Wireless Zone located in Wakefield?
The Verizon Wireless Zone is located at 599 Kingstown Road, Wakefield, RI 02879, across the street from Belmont Market.
What are the operating hours of the Verizon Wireless Zone in Wakefield?
They are open Monday 10:00 AM to 7:00 PM, Tuesday to Friday 9:00 AM to 7:00 PM, Saturday 9:00 AM to 6:00 PM, and Sunday 10:00 AM to 4:00 PM.
Does Verizon Wireless Zone offer in-store and curbside pickup services?
Yes, they provide both in-store pickup and curbside pickup services for customer convenience.
How can I contact the Verizon Wireless Zone in Wakefield?
You can call them at +1 401-783-4770 or email them at wz48@wireless-zone.com for assistance.
Which major brands are available at Verizon Wireless Zone Wakefield?
Brands available include Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, JBL, and more.
Can I schedule an appointment or manage service for Verizon Wireless Zone online?
Yes, appointments can be scheduled at https://wirelesszone.com/appointments/ and service managed through the My Verizon app available at the App Store.
Are there any nearby places where I can grab a coffee before or after visiting Verizon Wireless Zone?
Yes, nearby coffee shops include Starbucks, RI Guys Donuts, and Bess Eaton, perfect for relaxing before or after your visit.
What shopping options are nearby Verizon Wireless Zone in Wakefield?
Nearby retail options include BELMONT MARKETPLACE, INC., Consignments Ltd thrift and antique store, and Bird Watchers Nature View for specialty retail.
Are there nearby dining places near Verizon Wireless Zone?
Yes, dining options nearby include Del's Lemonade, Five Guys, Moe's Southwest Grill, Friendly's Wakefield, Oatley's II, and The Breakfast Nook II.