Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Smithfield for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.5
206 reviews
5 stars
99
4 stars
23
3 stars
17
2 stars
13
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees were praised for their helpfulness while others were criticized for rudeness and lack of knowledge.
Long Wait Times
Many customers reported long wait times in-store, leading to frustration and dissatisfaction.
Product Knowledge
Several reviews highlighted a lack of product knowledge among staff, resulting in incorrect information being provided to customers.
Positive Experiences
Despite the negatives, there were numerous positive experiences shared, particularly with specific employees who provided excellent service.
- CTChristopher TarroDec 30, 20255.0Brian was awesome. Much thanks to him!
- CTChristopher TarroDec 21, 20255.0I’m not usually someone who leaves reviews, but Joshua could not have been more helpful, kind, and informative. He made the entire process easy from start to finish. If you’re going to that store, ask for Joshua.
- PCPhil CipDec 10, 20252.0Worst Verizon store I’ve been into, almost makes me want to cancel my plan
- ASAnita SankeyNov 25, 20252.0Worst experience ever! As a Christmas present for my two 13 year old daughters I thought I would upgrade their cell phones to the new iphone 17 promax - what a HUGE mistake that turned out to be. It took over 90 minutes to finalize the upgrades to my plan and pick out the phones. Andrew was a little slow but I thought he seemed pretty thorough. Walked me through all the charges and changes, reassured me the phones wouldn't be activated before Christmas, and confirmed it was ok that we didn't send the old phones in for trading until after Christmas which would be over the 30 days. Left the store feeling good only to get a call from my husband twenty minutes later telling me that Verizon sent each of the girls text messages about activating their new devices and just to make things worse their old phones have now been deactivated!!!! Completely ruined their surprise Christmas gifts!!! Now the girls know that they are getting phones for Christmas!! Way to go Verizon!! Wish it ended their, but now I had to try and get their old phones reactivated because I still wasn't ready to give them their new phones. By this time Verizon is closed so I'm forced to use the tech support and try and explain this entire mess via text...the first guy was useless and said they would be reactivated some time that night. Had a feeling something was off so I reached back out and got a second agent who confirmed he didn't do anything he was supposed to do and so she took over the ticket and was able to help and reactivated the old phones within 40 min. This has been the worst experience with Verizon I've had in the 19 years. I will never go back to the Smithfield store again!!! Merry bah humbug Christmas Verizon!
- LDLaura DruryNov 21, 20255.0I’m a 77 yr old Verizon customer who stopped in for help as my phone wasn’t working well (Im aware that it’s end user issue) I’m not facile with iPhones. I was so impressed with your retail specialist Joshua Robinson, He is such a credit to Verizon. He was polite, friendly & importantly, highly skilled & fixed my phone . He also took the time to teach me how to enhance my IPhone user efficiency
Frequently Asked Questions About Verizon
What are the Verizon store hours in Smithfield?
The Verizon store in Smithfield is open Monday through Friday from 9 AM to 7 PM, Saturday from 10 AM to 7 PM, and Sunday from 10 AM to 5 PM.
Where is the Verizon Smithfield store located?
The Verizon Smithfield store is located at 371 Putnam Pike, Ste A 305, Smithfield, RI 02917.
What types of products are available at Verizon Smithfield?
Verizon Smithfield offers 5G smartphones including the iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as products like FIOS, business cell phones, mobile hotspots, tablets, and laptops.
What payment methods does Verizon Smithfield accept?
Verizon Smithfield accepts check, debit card, mobile NFC payments, and does not require cash only payments.
Can I schedule an appointment or order online for Verizon Smithfield?
Yes, you can schedule an in-store appointment or place orders online for in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available.
Which mobile brands does Verizon Smithfield carry?
Verizon Smithfield carries Apple, Samsung, Motorola, Google, Kyocera, and TCL devices.
Are there other mobile phone stores near Verizon Smithfield?
Yes, nearby there is another Verizon store and an AT&T Store, which could be convenient alternatives or comparison options for your mobile phone needs.
What shopping centers and stores are near Verizon Smithfield?
Verizon Smithfield is near The Crossing at Smithfield shopping center, which includes stores like Chico's, Kohl's, Kay Jewelers, Barnes & Noble, and Five Below, offering great options for shopping before or after your visit.
Are there any fitness or wellness venues close to Verizon Smithfield?
Yes, nearby fitness and wellness venues include CYCLEBAR cycling classes and Phoenix Rising Yoga studio, ideal for a workout or relaxation session around your visit.
What is the best way to contact Verizon Smithfield?
You can contact Verizon Smithfield by calling their main phone number at +1-800-880-1077 or their mobile phone at +1-866-644-4532.