Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Providence, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 229 Waterman St.
Location
Hours
Reviews
4.7
551 reviews
5 stars
496
4 stars7
3 stars4
2 stars6
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Jose, Chris, and Fred, for their helpfulness, patience, and professionalism.
Efficiency
Customers frequently noted quick service and minimal wait times during their visits.
Knowledgeable Staff
Reviewers highlighted the staff's expertise in helping with technical issues and selecting the right products.
Mixed Experiences
While many had positive interactions, some customers reported negative experiences with specific employees and issues with service reliability.
Store Environment
The store was described as clean and welcoming, contributing to a positive shopping experience.
- MGMichael Girardi1 day ago5.0Jose went absolutely above and beyond. Had a phone crisis and got me in, in 20 minutes and had me out the door with a new phone in less than an hour! Best Verizon experience I’ve ever had. Highly recommend coming to this Verizon and specifically seeing Jose for all your needs.
- EEElle5 days ago1.0In my opinion Verizon is the worst phone company that l have dealt with...My experience with them has been absolutely horrible...I have had issues on top of issues with no resolution...I will never do business with them ever again!
- SSSydney SwainNov 16, 20255.0Chris helped us upgrade our phones. He was extremely personable, friendly, and went out of the way to make sure everything went smoothly. Getting new phones can be a boring process but he made it great! We could not recommend coming to this Verizon store more!
- GSGrace SandsNov 11, 20255.0Dropped my phone in water and thought I was going to have to spend thousands to get a new one and add a new line. Chris was able to work deals to get me a brand new Iphone 17 pro max and manage to keep my phone bill comparabele to my current one, (it actually went down 50$). Chris did Gods work and is an absolute magician when it comes to knowing his stuff and getting you the best deals. He was amazing and so understanding of my situation and how upset I was. THANK YOU CHRIS!!!!
- PSPiya SarawgiNov 4, 20255.0Chris was fantastic - very professional, patient and stepped us through the process of a new phone and setting my dad with a new phone too. Highly recommend and appreciate Chris
Frequently Asked Questions About Verizon
What products and services does Verizon at 229 Waterman St offer?
Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and wireless services including 5G coverage for consumers and businesses at 229 Waterman St.
What are the store hours for the Verizon store on Waterman St?
The store is open Monday to Friday from 9 AM to 7 PM, Saturday from 10 AM to 7 PM, and Sunday from 11 AM to 5 PM.
Can I pick up orders in-store at the Verizon Wireless Zone in Providence?
Yes, in-store pickup service is available at this Verizon location.
Which payment options are accepted at the Verizon store in Providence?
The store accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
Does the Verizon store provide support for business accounts?
Yes, Verizon offers services including business accounts at this location.
Is the Verizon store on Waterman St bilingual?
Yes, the store provides services in both English and Spanish.
How can I schedule an appointment or check deals for the Verizon Wireless Zone store?
You can schedule appointments and check great deals at https://wirelesszone.com/appointments/ and https://wirelesszone.com/offers/ respectively.
What popular restaurants are near the Verizon store at 229 Waterman St?
Nearby restaurants include Mare Rooftop (American, Italian, Mediterranean), Tropical Smoothie Cafe, Moe's Southwest Grill (Mexican), Pinku Cafe PVD, and Haruki East (Japanese sushi). Customers can enjoy dining before or after their visit.
Are there convenient parking options near the Verizon store?
Yes, the Wayland Square Parking Lot is nearby, providing convenient parking for visitors to the Verizon store.
What other local businesses and services are close to the Verizon store that customers might find useful?
Nearby services include Massage Envy for spa treatments, Discount Car Insurance for auto insurance, Wayland Medical Associates for healthcare, and financial services at Washington Trust bank.