Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Providence, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 229 Waterman St.
Location
Hours
Reviews
4.7
577 reviews
5 stars
521
4 stars8
3 stars4
2 stars6
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Jose and Chris, for their friendly, knowledgeable, and helpful service.
Professionalism
Many reviews highlighted the professionalism of the staff, noting their patience and ability to resolve issues effectively.
Store Experience
The store environment was described as clean and welcoming, with minimal wait times reported by several customers.
Promotions and Deals
Customers appreciated the staff's efforts in finding the best deals and promotions, often resulting in significant savings.
Mixed Experiences
While many had positive experiences, a few customers reported issues with service transfers and order processing, indicating inconsistency in service quality.
- NMNicole MJan 5, 20265.0Chris is awesome and so helpful! He got us up and running with new wifi and router for our apartment and provided all the helpful details that we wouldn't have been able to get online. So glad we went to this store :)
- WAWilliam AmblerDec 27, 20255.0Excellent service. All my questions were answered very capably. Extremely friendly. Would recommend to anyone.
- RERobin EngleDec 21, 20255.0Chris was great. He explained everything clearly and gave us great options he was very personable. Would definitely recommend this store
- NBNancy BanaczukDec 17, 20255.0Just visited the Verizon wireless store in Wayland Sq., Providence, RI. Worked with Chris, who truly made the entire process painless. Great Customer Service. I will not hesitate to return for all future cell needs.
- BRbriand rosaDec 15, 20255.0I highly recommend this location to everyone who is looking for any services from Verizon Scott and Chris And the whole staff were highly professional They also saved me over $30 and much more on my monthly services. They’re really great giving you all these specifics in detail of what you’re looking for the Providence Pl., Mall Verizon corporate location could not match the deals. There was plenty of parking. They also offered me a water. thank you for the Excellent service Definitely will be back And recommending To all my friends and family.
Frequently Asked Questions About Verizon
What products and services does Verizon at 229 Waterman St offer?
Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and wireless services including 5G coverage for consumers and businesses at 229 Waterman St.
What are the store hours for the Verizon store on Waterman St?
The store is open Monday to Friday from 9 AM to 7 PM, Saturday from 10 AM to 7 PM, and Sunday from 11 AM to 5 PM.
Can I pick up orders in-store at the Verizon Wireless Zone in Providence?
Yes, in-store pickup service is available at this Verizon location.
Which payment options are accepted at the Verizon store in Providence?
The store accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
Does the Verizon store provide support for business accounts?
Yes, Verizon offers services including business accounts at this location.
Is the Verizon store on Waterman St bilingual?
Yes, the store provides services in both English and Spanish.
How can I schedule an appointment or check deals for the Verizon Wireless Zone store?
You can schedule appointments and check great deals at https://wirelesszone.com/appointments/ and https://wirelesszone.com/offers/ respectively.
What popular restaurants are near the Verizon store at 229 Waterman St?
Nearby restaurants include Mare Rooftop (American, Italian, Mediterranean), Tropical Smoothie Cafe, Moe's Southwest Grill (Mexican), Pinku Cafe PVD, and Haruki East (Japanese sushi). Customers can enjoy dining before or after their visit.
Are there convenient parking options near the Verizon store?
Yes, the Wayland Square Parking Lot is nearby, providing convenient parking for visitors to the Verizon store.
What other local businesses and services are close to the Verizon store that customers might find useful?
Nearby services include Massage Envy for spa treatments, Discount Car Insurance for auto insurance, Wayland Medical Associates for healthcare, and financial services at Washington Trust bank.