Business Details
About
Cell Phone StoreTCC
TCC North Smithfield, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 23 Dowling Village Blvd.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.5
639 reviews
5 stars
534
4 stars
30
3 stars
11
2 stars8
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness, patience, and knowledge of staff members like Andi, Jeff, and Trinity, highlighting their ability to resolve issues effectively.
Mixed Experiences
While most reviews were positive, some customers reported poor service from specific employees, indicating inconsistency in customer experiences.
Store Management
Several reviews mentioned issues with store management and staffing, particularly during busy times, leading to longer wait times and inadequate assistance.
Product Knowledge
Customers frequently noted the staff's extensive knowledge about products and services, which contributed to a positive experience.
- KSKevin Sheridan1 day ago5.0Chanel made turning in the box very easy and was extremely customer friendly!
- KBKev B2 days ago1.0This is a third party verizon store.Not a verizon corporate store. I had a online order from verizon's website and listed this store and a pickup seeing that it's a verizon authorized store. I was texted the next day to call them that there was a problem with the or and they cannot fulfill my order. They wanted me to cancel my online order and reorder the phone by them. They would not fill full the online order after being on the phone for 2 hours with verizon about this . Verizon was telling me that it was spam and they are filling the order . I called the store back and the girl was rude and told me I had to go to a corporate store . I then had to call verizon back and after 30 mins of dealing with it again I just canceled the order . Now I am waiting for a refund that can take up to a week . This store should lose their privileges to sell verizon as an authorized dealer. I will be calling verizon again on this matter. People should not have there money tied up so this store can get the sale through them .. they need to be removed from Verizon list .
- BDB Dor4 days ago1.0Poorly staffed, unable to acknowledge waiting customers.
- IWIrene whiteJan 2, 20265.0Trinity was amazing! She helped us out to change over 3 phones and a watch. She was very patient and set us up completely! Very friendly and kind.
- JDJudy DecasseDec 21, 20255.0Jeff was awesome. My phone was stolen and he got me hooked up with a new one in no time at all. Jeff is a true asset to Verizon!!@
Frequently Asked Questions About Verizon
What products and services does Verizon at 23 E Dowling Village Blvd offer?
Verizon offers smartphones, tablets, wireless devices, Verizon home internet, accessories, device activation, upgrades, business accounts, and more at 23 E Dowling Village Blvd.
What are the store hours for Verizon in North Smithfield?
Verizon is open Monday through Saturday from 9:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.
Does Verizon offer in-store pickup or curbside pickup options?
Yes, Verizon offers both in-store pickup and curbside pickup services.
Can I pay my bill with a debit card at Verizon?
Yes, you can pay your bill with a debit card at Verizon.
Is Verizon at this location an authorized retailer and independently operated?
Yes, TCC operates as an independently owned and operated Verizon authorized retailer at this location.
What phone brands are available at Verizon in North Smithfield?
Verizon offers Apple, Samsung, Motorola, LG, HTC, and Google brand devices.
How can I schedule an appointment or service at Verizon?
You can schedule appointments via their reservation website at https://www.tccrocks.com/appointments/.
Are there any nearby places where I can grab a meal before or after visiting Verizon?
You can visit nearby restaurants such as Texas Roadhouse, Buffalo Wild Wings, Ichiraku Ramen & Fusion, or Denny's for a meal before or after your visit.
What fitness options are available near Verizon in North Smithfield?
Planet Fitness, located nearby, offers gym and fitness services for your workout needs.
Where can I find other shopping or services close to Verizon in North Smithfield?
Nearby shopping and services include Kohl's, Lowe's Home Improvement, PetSmart, GNC, and various beauty salons like Show nails & spa and Supercuts.