Verizon

4.5
648 reviews

About

Cell Phone StoreTCC
TCC North Smithfield, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 23 Dowling Village Blvd.

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Verizon
23 Dowling Village Blvd, North Smithfield, RI
02896, United States

Hours

Reviews

4.5
639 reviews
5 stars
534
4 stars
30
3 stars
11
2 stars
8
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness, patience, and knowledge of staff members like Andi, Jeff, and Trinity, highlighting their ability to resolve issues effectively.

Mixed Experiences

While most reviews were positive, some customers reported poor service from specific employees, indicating inconsistency in customer experiences.

Store Management

Several reviews mentioned issues with store management and staffing, particularly during busy times, leading to longer wait times and inadequate assistance.

Product Knowledge

Customers frequently noted the staff's extensive knowledge about products and services, which contributed to a positive experience.
  • KS
    Kevin Sheridan
    1 day ago
    5.0
    Chanel made turning in the box very easy and was extremely customer friendly!
  • KB
    Kev B
    2 days ago
    1.0
    This is a third party verizon store.Not a verizon corporate store. I had a online order from verizon's website and listed this store and a pickup seeing that it's a verizon authorized store. I was texted the next day to call them that there was a problem with the or and they cannot fulfill my order. They wanted me to cancel my online order and reorder the phone by them. They would not fill full the online order after being on the phone for 2 hours with verizon about this . Verizon was telling me that it was spam and they are filling the order . I called the store back and the girl was rude and told me I had to go to a corporate store . I then had to call verizon back and after 30 mins of dealing with it again I just canceled the order . Now I am waiting for a refund that can take up to a week . This store should lose their privileges to sell verizon as an authorized dealer. I will be calling verizon again on this matter. People should not have there money tied up so this store can get the sale through them .. they need to be removed from Verizon list .
  • BD
    B Dor
    4 days ago
    1.0
    Poorly staffed, unable to acknowledge waiting customers.
  • IW
    Irene white
    Jan 2, 2026
    5.0
    Trinity was amazing! She helped us out to change over 3 phones and a watch. She was very patient and set us up completely! Very friendly and kind.
  • JD
    Judy Decasse
    Dec 21, 2025
    5.0
    Jeff was awesome. My phone was stolen and he got me hooked up with a new one in no time at all. Jeff is a true asset to Verizon!!@

Frequently Asked Questions About Verizon

What products and services does Verizon at 23 E Dowling Village Blvd offer?

Verizon offers smartphones, tablets, wireless devices, Verizon home internet, accessories, device activation, upgrades, business accounts, and more at 23 E Dowling Village Blvd.

What are the store hours for Verizon in North Smithfield?

Verizon is open Monday through Saturday from 9:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.